[issue17864] IDLE won't run

[Terry J. Reedy]

Changes by Terry J. Reedy :


--
superseder:  -> Unable to run IDLE without write-access to home directory

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[issue17864] IDLE won't run

[Ben Read]

Ben Read added the comment:

Good news - ran the sudo command, entered the password but I could still not 
make the directory, but I could within Finder - this time without a password. 
Tried the IDLE application again and it now works. 

Thank you once again for your help in resolving this. 

Regards,

Ben

Begin forwarded message:

 From: Ben Read b...@denmarkfarmbarn.co.uk
 Subject: Re: [issue17864] IDLE won't run
 Date: 29 April 2013 22:12:03 BST
 To: Python tracker rep...@bugs.python.org
 
 Thank you for getting me this far - it's funny that Python has been the 
 program to make this problem apparent, but looking closer, there are other 
 issues such as not being able to create a new folder in the user folder 
 without entering username and password.
 
 I appreciate your help in diagnosing the problem.
 
 Ben
 
 
 On 29 Apr 2013, at 10:37, Ned Deily rep...@bugs.python.org wrote:
 
 
 Ned Deily added the comment:
 
 The ls shows that, for some reason, your home directory is owned by user 
 temp, not by user ben. That's not good.  Try doing this:
 
 sudo chown ben /Users/ben/
 
 But we're way past an IDLE or Python problem here.  This is a basic Unix 
 system administration issue.
 
 --
 
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 http://bugs.python.org/issue17864
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--
title: IDLE fails to launch when it cannot create .idlerc directory - IDLE 
won't run

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[issue17864] IDLE won't run

[Ben Read]

Ben Read added the comment:

I've tried this and it looks like write access is already enabled, but I 
entered the commands you listed all the same - here's the output:

Bens-iMac:~ ben$ cd
Bens-iMac:~ ben$ ls -lde
drwxr-xr-x  28 temp  staff  952 28 Apr 18:46 .
Bens-iMac:~ ben$ mkdir /.idlerc
mkdir: /.idlerc: Permission denied
Bens-iMac:~ ben$ chmod u+w
usage:  chmod [-fhv] [-R [-H | -L | -P]] [-a | +a | =a  [i][# [ n]]] mode|entry 
file ...
chmod [-fhv] [-R [-H | -L | -P]] [-E | -C | -N | -i | -I] file ...
Bens-iMac:~ ben$ mkdir /.idlerc
mkdir: /.idlerc: Permission denied

On 28 Apr 2013, at 23:43, Ned Deily rep...@bugs.python.org wrote:

 
 Ned Deily added the comment:
 
 That's really odd.  It looks you have a permissions problem with your home 
 directory. On startup, IDLE attempts to create the directory .idlerc in your 
 home directory, /Users/ben, if it doesn't exist already.  If for some reason 
 the directory creation fails, IDLE aborts.  Interestingly, if the directory 
 exists but IDLE lacks write permission to create files in it, it does not 
 abort but posts a warning message in a window.  Perhaps it could be a little 
 more consistent about that.  But still, this appears to be avery unusual 
 situation.  I can't think of any reason why IDLE would be unable to create a 
 directory unless you have some security system installed or some unusual 
 access control list setting.  The most likely reason is just a plain old 
 permission problem on your home directory.  Try this in a terminal session:
 
 cd ~
 ls -lde ~
 
 You should see something similar to this:
 drwxr-xr-x+ 38 nad  staff  2992 Apr 28 15:26 /Users/nad/
 0: group:everyone deny delete
 
 if the permissions string is missing the w (dr-xr-x), that means you do 
 not have write permission to your home directory and can't create new 
 directories there.  In that case, 
 
 mkdir ~/.idlerc
 
 should fail.  (This is essentially what IDLE is trying to do.)
 
 If you are missing write permission on your home directory, you *should* be 
 able to fix it by doing:
 
 chmod u+w ~
 
 --
 
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 Python tracker rep...@bugs.python.org
 http://bugs.python.org/issue17864
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[issue17864] IDLE won't run

[Ned Deily]

Ned Deily added the comment:

The ls shows that, for some reason, your home directory is owned by user 
temp, not by user ben. That's not good.  Try doing this:

sudo chown ben /Users/ben/

But we're way past an IDLE or Python problem here.  This is a basic Unix system 
administration issue.

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[issue17864] IDLE won't run

[Roger Serwy]

Roger Serwy added the comment:

This looks like a duplicate of issue8231.

--
nosy: +roger.serwy
type: crash - behavior

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[issue17864] IDLE won't run

[Ben Read]

New submission from Ben Read:

I am installing Python 3.31 on a Mac running OS 10.8.2 and have already 
installed ActiveTCL 8.5.13. When I try and launch IDLE, the icon appears on the 
dock for a second and then disappears and the application doesn't run. I have 
already installed both Python and Active TCL in the same way on two other Macs 
and it has run just fine, so I don't know why it's not running on this one. Is 
there anything specific that would cause this to happen?

Thanks,
Ben

--
components: IDLE
messages: 188011
nosy: Bozdog
priority: normal
severity: normal
status: open
title: IDLE won't run
type: crash
versions: Python 3.3

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[issue17864] IDLE won't run

[Ned Deily]

Ned Deily added the comment:

How are you trying to launch IDLE? Also, use the Console.app (in 
/Applications/Utilites) to examine system.log to see if there are any error 
messages produced there when you attempt to launch IDLE.

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nosy: +ned.deily

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[issue17864] IDLE won't run

[Ben Read]

Ben Read added the comment:

Hi there,

I'm launching IDLE from Applications in Finder (double clicking the application 
file). 

I've tried doing this while Console is open and the response is:

28/04/2013 21:17:19.271 Dock[167]: no information back from LS about running 
process

Thanks,

Ben
On 28 Apr 2013, at 20:04, Ned Deily rep...@bugs.python.org wrote:

 
 Ned Deily added the comment:
 
 How are you trying to launch IDLE? Also, use the Console.app (in 
 /Applications/Utilites) to examine system.log to see if there are any error 
 messages produced there when you attempt to launch IDLE.
 
 --
 nosy: +ned.deily
 
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 Python tracker rep...@bugs.python.org
 http://bugs.python.org/issue17864
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[issue17864] IDLE won't run

[Ned Deily]

Ned Deily added the comment:

OK, assuming you are using a default install of Python 3.3.1, try opening a 
terminal window (Terminal.app) and launching IDLE from there by typing:

/usr/local/bin/python3.3 -c 'import sys;print(sys.version)'
/usr/local/bin/python3.3 -m idlelib

and report what messages you see there.

Also, are there any other messages with com.apple.launchd.peruser or 
org.python.IDLE immediately before that one?  You can use Console.app to see 
if there are any relevant crash reports under User Diagnostic Reports.  You 
could use Activity Monitor.app to see if there is already an IDLE or Python 
process running.  If you can, try logging -out and -in and/or rebooting.  And 
which Python 3.3.1 did you install: from the python.org 3.3.1 64-bit/32-bit 
installer, from the python.org 3.3.1 32-bit-only installer, or from somewhere 
else?

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[issue17864] IDLE won't run

[Ben Read]

Ben Read added the comment:

In response to the first command:

3.3.1 (v3.3.1:d9893d13c628, Apr  6 2013, 11:07:11) 
[GCC 4.2.1 (Apple Inc. build 5666) (dot 3)]

…and the second command:

Warning: unable to create user config directory
/Users/ben/.idlerc
 Check path and permissions.
 Exiting!

I've checked console and activity monitor and cannot see any further reference 
to IDLE. The message I sent previously was the only one shown in 'All Messages' 
after a marker I added to know where to start from. 

I downloaded Python 3.31 from the official site and selected the 64bit version. 
I ran the ActiveTCL 8.5.13 download first. 

Thanks,

Ben

On 28 Apr 2013, at 21:59, Ned Deily rep...@bugs.python.org wrote:

 
 Ned Deily added the comment:
 
 OK, assuming you are using a default install of Python 3.3.1, try opening a 
 terminal window (Terminal.app) and launching IDLE from there by typing:
 
 /usr/local/bin/python3.3 -c 'import sys;print(sys.version)'
 /usr/local/bin/python3.3 -m idlelib
 
 and report what messages you see there.
 
 Also, are there any other messages with com.apple.launchd.peruser or 
 org.python.IDLE immediately before that one?  You can use Console.app to 
 see if there are any relevant crash reports under User Diagnostic Reports.  
 You could use Activity Monitor.app to see if there is already an IDLE or 
 Python process running.  If you can, try logging -out and -in and/or 
 rebooting.  And which Python 3.3.1 did you install: from the python.org 3.3.1 
 64-bit/32-bit installer, from the python.org 3.3.1 32-bit-only installer, or 
 from somewhere else?
 
 --
 
 ___
 Python tracker rep...@bugs.python.org
 http://bugs.python.org/issue17864
 ___

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[issue17864] IDLE won't run

[Ned Deily]

Ned Deily added the comment:

That's really odd.  It looks you have a permissions problem with your home 
directory. On startup, IDLE attempts to create the directory .idlerc in your 
home directory, /Users/ben, if it doesn't exist already.  If for some reason 
the directory creation fails, IDLE aborts.  Interestingly, if the directory 
exists but IDLE lacks write permission to create files in it, it does not abort 
but posts a warning message in a window.  Perhaps it could be a little more 
consistent about that.  But still, this appears to be avery unusual situation.  
I can't think of any reason why IDLE would be unable to create a directory 
unless you have some security system installed or some unusual access control 
list setting.  The most likely reason is just a plain old permission problem on 
your home directory.  Try this in a terminal session:

cd ~
ls -lde ~

You should see something similar to this:
drwxr-xr-x+ 38 nad  staff  2992 Apr 28 15:26 /Users/nad/
 0: group:everyone deny delete

if the permissions string is missing the w (dr-xr-x), that means you do not 
have write permission to your home directory and can't create new directories 
there.  In that case, 

mkdir ~/.idlerc

should fail.  (This is essentially what IDLE is trying to do.)

If you are missing write permission on your home directory, you *should* be 
able to fix it by doing:

chmod u+w ~

--

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