[issue28983] Python 3.5.2 won't install on my computer

[Steve Dower]

Steve Dower added the comment:

Apologies for the delayed response - I haven't been going through bugs recently.

If you're still having trouble, please try uninstalling and then running the 
commands above. After that, try reinstalling. (Those are uninstall commands 
that should fix the problem of it not-quite-uninstalling. If you run them after 
installing, you will definitely corrupt your installation.)

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[issue28983] Python 3.5.2 won't install on my computer

[Rhesa Browning]

Rhesa Browning added the comment:

I went through your instructions without any improvement.  I first uninstalled 
the program.  Then I reinstalled without the items that you listed the tcl/tk 
and pip.  The error message still came up just like before.  Then I typed the 
two programs you gave me into the command prompt.  A message asked me for 
permission to uninstall the program, which I accepted.  Then I got an error 
message that said the program only works for products that are already 
installed.

If I try to open python now, I get the same error message "The program can't 
start because python35.dll is missing from your computer."

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[issue28983] Python 3.5.2 won't install on my computer

[Steve Dower]

Steve Dower added the comment:

(For anyone who comes here later, those last two commands are specially crafted 
for this situation based on the attached log files. You'll likely need 
different commands for whatever your situation is.)

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[issue28983] Python 3.5.2 won't install on my computer

[Steve Dower]

Steve Dower added the comment:

It looks like you have a partial install there, possibly from an earlier 
version.

Do you see a "Python" entry in Programs and Features? If so, running a Repair 
on that may help, or removing it.

If you don't see another entry there, installing Python without tcl/tk support 
(which seems to be breaking when it gets up to doing shortcuts) and without pip 
support may get you to the end of an install, at which point you can run a 
repair that should bring back the missing files.

As a last resort, running these commands from the command line might also help 
clean things up:

msiexec /x {EB0611B2-7F10-4D97-BCF2-DCAAB1199498}
msiexec /x {5DB2183B-62D3-407F-BBC1-EAD2F36283FA}

If you get as far as running these, I'd keep running them repeatedly until you 
start getting errors (this is to make sure you aren't decreasing a reference 
count from 3 to 2 - we want it to go all the way to 0).

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[issue28983] Python 3.5.2 won't install on my computer

[eryk sun]

Changes by eryk sun :


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components: +Installation, Windows
nosy: +paul.moore, steve.dower, tim.golden, zach.ware
type: performance -> behavior

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[issue28983] Python 3.5.2 won't install on my computer

[Rhesa Browning]

New submission from Rhesa Browning:

When I install Python, I get an error message saying that the python35.dll file 
doesn't exist on my computer. That is at far as it goes.  I have attached a RAR 
folder with the logs from the times I tried to install.

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files: Python installation archive.rar
messages: 283346
nosy: Rhesa Browning
priority: normal
severity: normal
status: open
title: Python 3.5.2 won't install on my computer
type: performance
versions: Python 3.5
Added file: http://bugs.python.org/file45920/Python installation archive.rar

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