[issue36315] Unable to install Python 3.7.2

[Steve Dower]

Change by Steve Dower :


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resolution:  -> third party
stage:  -> resolved
status: open -> closed

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[issue36315] Unable to install Python 3.7.2

[Steve Dower]

Steve Dower  added the comment:

It looks like something on your system "cleaned up" the installer while it was 
still running. Sometimes this can be AV or system policies, but there's nothing 
we can fix in the installer for it.

Here are some things you can try (one at a time):

* disable any antivirus scanners while you install
* right-click the installer and select "Run as Administrator" before you start
* deselect the "Install launcher for All Users" option (which should avoid 
needing to elevate)

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[issue36315] Unable to install Python 3.7.2

[Sujoy]

Sujoy  added the comment:

Hi Steve,

I have attached the "core_JustForMe" log file

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Added file: https://bugs.python.org/file48226/Python 3.7.2 
(32-bit)_20190321131450_000_core_JustForMe.log

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[issue36315] Unable to install Python 3.7.2

[Steve Dower]

Steve Dower  added the comment:

In your %TEMP% directory, there should be at least one more log file (probably 
only one other) alongside the one you attached. It will have "core_JustForMe" 
in the title. Could you find and attach this file? It has the actual cause of 
the error in it.

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[issue36315] Unable to install Python 3.7.2

[Brett Cannon]

Change by Brett Cannon :


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nosy: +paul.moore, steve.dower, tim.golden, zach.ware

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[issue36315] Unable to install Python 3.7.2

[Sujoy]

Sujoy  added the comment:

I am using Windows 7

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[issue36315] Unable to install Python 3.7.2

[Cheryl Sabella]

Cheryl Sabella  added the comment:

I believe support has been removed for Windows Vista.

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nosy: +cheryl.sabella

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[issue36315] Unable to install Python 3.7.2

[Sujoy]

New submission from Sujoy :

Getting the following error while trying to install Python 3.7.2
0x80070002- The system can not find the file specified.
Log file has been attached.

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components: Installation
files: Python 3.7.2 (32-bit)_log.txt
messages: 338082
nosy: ecesu...@gmail.com
priority: normal
severity: normal
status: open
title: Unable to install Python 3.7.2
type: behavior
versions: Python 3.7
Added file: https://bugs.python.org/file48211/Python 3.7.2 (32-bit)_log.txt

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