Re: [quadstor-vtl] Failed to start new tape backup session

2023-03-22 Thread QUADStor VTL Support
Hi, Please try deleting tapes and bring down the storage pool space utilization. You should then be able to create tapes with the same label and work with them. It looks like the application is trying to write a label at the start of the tape which should also erase the tape data, but in this

Re: [quadstor-vtl] Failed to start new tape backup session

2023-03-22 Thread Md. Mahabubur Rahaman
Hi, at the moment tape erase also failed. 22-Mar-23 10:53:17 AM ErrorFailed to erase tape LTO145L7 Error: Empty MTF media --tr:TapeReader failed to read media header. --tr:Cannot write tape header '', mediaId: '0'.

Re: [quadstor-vtl] Failed to start new tape backup session

2023-03-14 Thread QUADStor VTL Support
Hi, You need to create enough free space to restart the backups. Right now free space still around 1% free (2 TB out of approx 196 TB) which is not enough. You need to bring the free space to more than 10 to 20 TB to not have this problem recurring periodically. On Mon, Mar 13, 2023 at 3:28 PM

Re: [quadstor-vtl] Failed to start new tape backup session

2023-03-13 Thread QUADStor VTL Support
Hi, You can send the logs to vtlsupp...@quadstor.com or you could use file transfer sites such as wetransfer etc. On Mon, Mar 13, 2023 at 3:26 PM Md. Mahabubur Rahaman wrote: > when sending with attach diagnostic log getting below error!! > > > [image: Screenshot_1.png] > > so can't attach

Re: [quadstor-vtl] Failed to start new tape backup session

2023-03-13 Thread Md. Mahabubur Rahaman
when sending with attach diagnostic log getting below error!! [image: Screenshot_1.png] so can't attach diagnostic log. how to send ? -- You received this message because you are subscribed to the Google Groups "QUADStor VTL" group. To unsubscribe from this group and stop receiving emails

Re: [quadstor-vtl] Failed to start new tape backup session

2023-03-13 Thread QUADStor VTL Support
Please send the diagnostic logs On Mon, Mar 13, 2023 at 2:03 PM Md. Mahabubur Rahaman wrote: > LTO145L7 free tape before backup start. LTO134L7 tape full its ok but > backup can't continue with free tape. > [image: Tape Error 2.png] > > getting this error for reply "message is too long. try

[quadstor-vtl] Failed to start new tape backup session

2023-03-13 Thread Md. Mahabubur Rahaman
LTO145L7 free tape before backup start. LTO134L7 tape full its ok but backup can't continue with free tape. [image: Tape Error 2.png] getting this error for reply "message is too long. try posting a shorter" -- You received this message because you are subscribed to the Google Groups

Re: [quadstor-vtl] Failed to start new tape backup session

2023-03-11 Thread QUADStor VTL Support
Hardware compression would reduce storage utilization for new backups. But the storage pool was already fully utilized. Was storage space cleared before backups (erasing/deleting a few tapes or adding new storage) If yes, please send the diagnostic logs On Sun, Mar 12, 2023 at 12:39 AM Md.

Re: [quadstor-vtl] Failed to start new tape backup session

2023-03-11 Thread Md. Mahabubur Rahaman
after Hardware Compression enable issue not resolve. pls check the attach file about error. On Friday, March 10, 2023 at 11:52:01 AM UTC+6 Md. Mahabubur Rahaman wrote: > Hardware Compression enable now. > veeam backup and replication v 11 writing to the tapes. > datasets using- file,

Re: [quadstor-vtl] Failed to start new tape backup session

2023-03-09 Thread Md. Mahabubur Rahaman
Hardware Compression enable now. veeam backup and replication v 11 writing to the tapes. datasets using- file, exchange DB, VMs also check retention policy & tape required option, everything looks good. pls check the attach file. On Friday, March 10, 2023 at 2:26:55 AM UTC+6 quadstor

Re: [quadstor-vtl] Failed to start new tape backup session

2023-03-09 Thread QUADStor VTL Support
Hi, We had a look at the logs. The out of physical space condition is correct. *bdev size 128006131548160bdev used 125946502111232* Around 125TB of the configured 128TB is used. There is some raw capacity towards the end which we do not use due to performance conditions. *bdev uncompressed

Re: [quadstor-vtl] Failed to start new tape backup session

2023-03-07 Thread QUADStor VTL Support
Hi, Kindly reply/post to the earlier thread instead of creating a new thread each time for the same issue. Please attach the diagnostic logs. On Tue, Mar 7, 2023 at 7:00 PM Md. Mahabubur Rahaman wrote: > Dear Concern, > > We are using quadstor VTL Version3.0.58. Few months we receive Failed to

[quadstor-vtl] Failed to start new tape backup session

2023-03-07 Thread Md. Mahabubur Rahaman
Dear Concern, We are using quadstor VTL Version3.0.58. Few months we receive Failed to start new tape backup session. Issue occur when one tape full but can't collect another free space tape. we have enough available storage. how to resolve this issue? pls check the attached file. Best