Qubes OS version: R4:0 

Hey everyone, bear with me as I am somewhat of a noob to Qubes, and haven't 
been on in awhile due to this issue which I have held on the backburner. So 
one day, everything on Qubes was running fine and smoothly, until I 
(stupidly) decided to hard-shutdown my computer with all my vms still up 
and running, and when I booted back on again, I was met with Qubes not 
working at all. As far as booting is concerned, everything appeared to be 
fine, but sys-net would not start, and somehow, the debian-9 template 
private vm file was gone. Now I have tried deleting sys-net and re-creating 
it from scratch, but nothing has seemed to work so far, and I am in 
desperate need of help, as I have data on certain vms, which I'm unable to 
recover due to sys-net not properly running. Each time I used the command 
"qvm-start sys-net", it takes about 5 seconds for the top right corner of 
the screen to register "Domain sys-net is starting", but then I am met with 
a 60 second long wait time, during which the sys-net vm while attempting to 
start goes from 400MB down to 384MB, until the terminal returns a response 
saying "Cannot connect to qrexec agent for 60 seconds, see 
/var/log/xen/console/guest-sys-net.log for details". It does this each and 
every time I try to start sys-net. I have even checked the guest-sys-net 
log for details, as it has said, but I am met with an insurmountably long 
list of data, some of which I have no clue of what is being said. If 
someone could please help, I would greatly appreciate it, as this problem 
has kept me from using Qubes on my computer for about a year almost now, 
and I haven't been able to figure it out. Plus I have data that I am not 
willing to lose by completely reinstalling Qubes. Thanks! 



Affected component(s) or functionality: 
sys-net and all other vms requiring routed internet access from sys-net > 
sys-firewall 

Steps to reproduce the behavior: 
qvm-start sys-net 

OR 

qvm-start sys-firewall 

Expected or desired behavior: 
sys-net starts and gives internet access to all other vms dependent upon it 

Actual behavior: 
it takes about 5 seconds for the top right corner of the screen to register 
"Domain sys-net is starting", but then I am met with a 60 second long wait 
time, during which the sys-net vm while attempting to start goes from 400MB 
down to 384MB, until the terminal returns a response saying "Cannot connect 
to qrexec agent for 60 seconds, see /var/log/xen/console/guest-sys-net.log 
for details".

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