Re: [qubes-users] I recently installed Qubes and I now have several problems

[Leeteqxv]

THIS message has NO further comments below, just FYI:

I have spun off a new discussion for the Grub issue:

"[qubes-users] GRUB fix GUI: Qubes community invitation to the other 
Linuxes for a collaboration?"


To view this discussion on the web visit 
https://groups.google.com/d/msgid/qubes-users/c372c227-c00d-ecdc-6abb-db65c40b2690%40leeteq.com 
<https://groups.google.com/d/msgid/qubes-users/c372c227-c00d-ecdc-6abb-db65c40b2690%40leeteq.com?utm_medium=email_source=footer>.


LeeteqXV

On 18/12/16 00:18, explodingbee . wrote:



On Sat, Dec 17, 2016 at 4:26 PM, <raahe...@gmail.com 
<mailto:raahe...@gmail.com>> wrote:


On Wednesday, December 14, 2016 at 12:42:28 PM UTC-5, explodingbee
. wrote:
> -- Forwarded message --
> From: explodingbee . <explod...@gmail.com <mailto:explod...@gmail.com>>
> Date: Wed, Dec 14, 2016 at 12:23 PM
> Subject: Fwd: [qubes-users] I recently installed Qubes and I now
have several problems
> To: Andrew David Wong <a...@qubes-os.org <mailto:a...@qubes-os.org>>, 
Foppe de Haan
<0spin...@gmail.com <mailto:0spin...@gmail.com>>, dumbcyber
<dumb...@riseup.net <mailto:dumb...@riseup.net>>
>
>
>
>
>
> -- Forwarded message --
> From: explodingbee . <explod...@gmail.com <mailto:explod...@gmail.com>>
>
>
> Date: Wed, Dec 14, 2016 at 11:17 AM
> Subject: Re: [qubes-users] I recently installed Qubes and I now
have several problems
> To: Andrew David Wong <a...@qubes-os.org <mailto:a...@qubes-os.org>>
>
>
>
>
> Hi Andrew Wong,
>
> See my comments below.
>
>
>
>
>
> On Wed, Dec 14, 2016 at 9:20 AM, Andrew David Wong
<a...@qubes-os.org <mailto:a...@qubes-os.org>> wrote:
> -BEGIN PGP SIGNED MESSAGE-
>
> Hash: SHA512
>
>
>
> On 2016-12-13 18:29, explodingbee . wrote:
>
> > [...]
>
> >
>
> > 2) *In Qubes the computer often gets slow as molasses.*  I get
>
> > error messages saying "Warning: unresponsive script" sometimes.
>
> > When I try to open a VM it says that there is not enough
memory and
>
> > that I should close a VM first.  When the computer gets like this
>
> > sometimes I click on things and nothing happens or it takes
forever
>
> > for something to happen; sometimes I can't even close windows
>
> > because they don't respond.  (I am using an HP Elitebook 8540w
>
> > laptop.  It has 4 GB of RAM and an i7 CPU.) Also, when I shut down
>
> > the computer sometimes it gets stuck and does not shut down
all the
>
> > way.  It freezes with the Qubes splash screen there and the
>
> > progress bar indicating partial or complete progress.
>
> >
>
>
>
> I think this is just due to a lack of RAM. 4 GB is the bare minimum.
>
> Any chance you can add some more?
>
>
>
> I have not had any problems with lack of RAM in Windows 7. 
Maybe Qubes needs more RAM than Windows 7?  If you are correct I

can certainly get more RAM. After I reinstall Qubes if the problem
persists I may get more RAM.
>
>
>
> > 3) *Problem relating to program installation:*  When I install
>
> > programs in the Fedora or Debian templates they don't appear
in the
>
> > list of available programs in the templates or in the VMs based on
>
> > those templates so I don't see how I can create shortcuts for
>
> > programs in my VMs.
>
> >
>
>
>
> Are you installing these programs from the Fedora and Debian
repos? If
>
> so, are you fully shutting down the template after installing the
>
> program? This should trigger qvm-sync-appmenus, but you can try
to run
>
> it manually from dom0:
>
>
>
> qvm-sync-appmenus 
>
>
>
> Yes, I was installing from within the Fedora VM (which is what I
think you mean).  Yes, I fully shut everything down, including the
whole computer, after installing the programs and then at no time
did the installed programs appear on the list of available
programs in the Fedora VM or in the AppVMs.  If the problem
persists after I reinstall Qubes I may try to manually enter the
phrase you provided above.
>
>
>
> > 4) *Problem in getting

Re: [qubes-users] I recently installed Qubes and I now have several problems

[explodingbee .]

*Hi Andrew,*
*See my comments below:*

On Wed, Dec 14, 2016 at 11:33 AM, Andrew David Wong 
wrote:

> -BEGIN PGP SIGNED MESSAGE-
> Hash: SHA512
>
> (Please keep the list CCed.)
>

*Ok.  I thought that was automatically happening.  I guess it was not.  I
will cc qubes-users@googlegroups.com  in
future correspondence.*

>
> On 2016-12-14 08:17, explodingbee . wrote:
> > *Hi Andrew Wong,* *See my comments below.*
> >
> > On Wed, Dec 14, 2016 at 9:20 AM, Andrew David Wong
> >  wrote:
> >
> > On 2016-12-13 18:29, explodingbee . wrote:
>  [...]
> 
>  2) *In Qubes the computer often gets slow as molasses.*  I
>  get error messages saying "Warning: unresponsive script"
>  sometimes. When I try to open a VM it says that there is not
>  enough memory and that I should close a VM first.  When the
>  computer gets like this sometimes I click on things and
>  nothing happens or it takes forever for something to happen;
>  sometimes I can't even close windows because they don't
>  respond.  (I am using an HP Elitebook 8540w laptop.  It has
>  4 GB of RAM and an i7 CPU.)  Also, when I shut down the
>  computer sometimes it gets stuck and does not shut down all
>  the way.  It freezes with the Qubes splash screen there and
>  the progress bar indicating partial or complete progress.
> 
> >
> > I think this is just due to a lack of RAM. 4 GB is the bare
> > minimum. Any chance you can add some more?
> >
> >
> >> *I have not had any problems with lack of RAM in Windows 7. Maybe
> >> Qubes needs more RAM than Windows 7?  If you are correct I can
> >> certainly get more RAM.  After I reinstall Qubes if the problem
> >> persists I may get more RAM.*
> >
>
> Yes. Windows 7 requires a minimum of 1 GB for 32-bit and 2 GB for
> 64-bit, whereas Qubes requires a minimum of 4 GB (and is available
> only as a 64-bit operating system). Take a look at our system
> requirements:
>
> https://www.qubes-os.org/doc/system-requirements/


*Yes, I see that 4 Gb is the minimum RAM requirement.  I suspect though
that there may have been some problem with the Qubes installation file
which was causing this issue.  But if the problem persists after I
reinstall Qubes I can get more RAM.*

>
>
> >
>  3) *Problem relating to program installation:*  When I
>  install programs in the Fedora or Debian templates they
>  don't appear in the list of available programs in the
>  templates or in the VMs based on those templates so I don't
>  see how I can create shortcuts for programs in my VMs.
> 
> >
> > Are you installing these programs from the Fedora and Debian
> > repos? If so, are you fully shutting down the template after
> > installing the program? This should trigger qvm-sync-appmenus, but
> > you can try to run it manually from dom0:
> >
> > qvm-sync-appmenus 
> >
> >
> >> *Yes, I was installing from within the Fedora VM (which is what
> >> I think you mean).  Yes, I fully shut everything down, including
> >> the whole computer, after installing the programs and then at no
> >> time did the installed programs appear on the list of available
> >> programs in the Fedora VM or in the AppVMs.  If the problem
> >> persists after I reinstall Qubes I may try to manually enter the
> >> phrase you provided above.*
> >
>
> How were you installing them? Were you using a command like `sudo dnf
> install ` in a Fedora TemplateVM, or were you installing
> them in some other way, instead?
>

*I was installing programs by going to the "software" link in the Fedora
domain and then clicking around until I found the video or other program I
wanted and then clicking on "install."  I did not use any command lines.*

>
> In any case, in order to have a menu entry, there has to be an
> appropriate .desktop file for the program. You can write one yourself
> if necessary, but usually programs installed through a package manager
> like dnf or apt-get do this for you.
>
> >
>  4) *Problem in getting a video player to work:*  I have
>  installed four different video players (Snappy, Budgie,
>  Banshee and Parole) and none of them seem to be able to play
>  videos I have downloaded (with Video Download Helper and
>  Firefox in an App VM).  (I can get the video players to
>  launch not with the proper shortcuts but in another, awkward
>  way, by going to Domain: personal -> personal: Software and
>  then clicking around until I get to the right app which was
>  previously installed and then clicking on "launch.") Also,
>  the default player, apparently called "Videos," doesn't work.
>  Am I missing something here?
> 
> >
> > I haven't had any problems with VLC. I'd recommend giving that a
> > try, if you're willing. You can easily enable the RPMFusion repos
> > to get it:
> >
> > https://www.qubes-os.org/doc/software-update-vm/#rpmfusion-for-a-
> > fedora-templatevm
> >
> 

Re: [qubes-users] I recently installed Qubes and I now have several problems

[Andrew David Wong]

-BEGIN PGP SIGNED MESSAGE-
Hash: SHA512

(Please keep the list CCed.)

On 2016-12-14 08:17, explodingbee . wrote:
> *Hi Andrew Wong,* *See my comments below.*
> 
> On Wed, Dec 14, 2016 at 9:20 AM, Andrew David Wong 
>  wrote:
> 
> On 2016-12-13 18:29, explodingbee . wrote:
 [...]
 
 2) *In Qubes the computer often gets slow as molasses.*  I 
 get error messages saying "Warning: unresponsive script" 
 sometimes. When I try to open a VM it says that there is not 
 enough memory and that I should close a VM first.  When the 
 computer gets like this sometimes I click on things and 
 nothing happens or it takes forever for something to happen; 
 sometimes I can't even close windows because they don't 
 respond.  (I am using an HP Elitebook 8540w laptop.  It has
 4 GB of RAM and an i7 CPU.)  Also, when I shut down the 
 computer sometimes it gets stuck and does not shut down all 
 the way.  It freezes with the Qubes splash screen there and 
 the progress bar indicating partial or complete progress.
 
> 
> I think this is just due to a lack of RAM. 4 GB is the bare 
> minimum. Any chance you can add some more?
> 
> 
>> *I have not had any problems with lack of RAM in Windows 7. Maybe
>> Qubes needs more RAM than Windows 7?  If you are correct I can
>> certainly get more RAM.  After I reinstall Qubes if the problem
>> persists I may get more RAM.*
> 

Yes. Windows 7 requires a minimum of 1 GB for 32-bit and 2 GB for
64-bit, whereas Qubes requires a minimum of 4 GB (and is available
only as a 64-bit operating system). Take a look at our system
requirements:

https://www.qubes-os.org/doc/system-requirements/

> 
 3) *Problem relating to program installation:*  When I 
 install programs in the Fedora or Debian templates they
 don't appear in the list of available programs in the
 templates or in the VMs based on those templates so I don't
 see how I can create shortcuts for programs in my VMs.
 
> 
> Are you installing these programs from the Fedora and Debian
> repos? If so, are you fully shutting down the template after
> installing the program? This should trigger qvm-sync-appmenus, but
> you can try to run it manually from dom0:
> 
> qvm-sync-appmenus 
> 
> 
>> *Yes, I was installing from within the Fedora VM (which is what
>> I think you mean).  Yes, I fully shut everything down, including 
>> the whole computer, after installing the programs and then at no 
>> time did the installed programs appear on the list of available 
>> programs in the Fedora VM or in the AppVMs.  If the problem 
>> persists after I reinstall Qubes I may try to manually enter the 
>> phrase you provided above.*
> 

How were you installing them? Were you using a command like `sudo dnf
install ` in a Fedora TemplateVM, or were you installing
them in some other way, instead?

In any case, in order to have a menu entry, there has to be an
appropriate .desktop file for the program. You can write one yourself
if necessary, but usually programs installed through a package manager
like dnf or apt-get do this for you.

> 
 4) *Problem in getting a video player to work:*  I have 
 installed four different video players (Snappy, Budgie, 
 Banshee and Parole) and none of them seem to be able to play 
 videos I have downloaded (with Video Download Helper and 
 Firefox in an App VM).  (I can get the video players to 
 launch not with the proper shortcuts but in another, awkward 
 way, by going to Domain: personal -> personal: Software and 
 then clicking around until I get to the right app which was 
 previously installed and then clicking on "launch.") Also, 
 the default player, apparently called "Videos," doesn't work.
 Am I missing something here?
 
> 
> I haven't had any problems with VLC. I'd recommend giving that a 
> try, if you're willing. You can easily enable the RPMFusion repos 
> to get it:
> 
> https://www.qubes-os.org/doc/software-update-vm/#rpmfusion-for-a- 
> fedora-templatevm
> 
> 
>> *I have also used VLC before in Windows and I liked it.  It is a 
>> video player which can play almost any type of video file.
>> After I reinstall Qubes if I am still having video problems I
>> will probably try to install it.  Thanks for sending the page to
>> help with that.*
> 

You're very welcome!

> 
 [...]
 
 5) *I can't update Fedora:*  I have tried to update Fedora
 23 to Fedora 25.  I am able to download the update but then
 I click "Install" and nothing happens.  I also click
 "restart and install" just below that and again nothing
 happens.  What is going on with that?  (I just tried that
 again and I got the following error message this time:
 *"Sorry this did not work  Upgrade to Fedora failed.  Details
 Detailed errors from the package manager follow:**  Error
 running transaction: installing package
 filesystem-3.2-37.fc24.x86_64 

Re: [qubes-users] I recently installed Qubes and I now have several problems

[Andrew David Wong]

-BEGIN PGP SIGNED MESSAGE-
Hash: SHA512

On 2016-12-13 18:29, explodingbee . wrote:
> [...]
> 
> 2) *In Qubes the computer often gets slow as molasses.*  I get
> error messages saying "Warning: unresponsive script" sometimes.
> When I try to open a VM it says that there is not enough memory and
> that I should close a VM first.  When the computer gets like this
> sometimes I click on things and nothing happens or it takes forever
> for something to happen; sometimes I can't even close windows
> because they don't respond.  (I am using an HP Elitebook 8540w
> laptop.  It has 4 GB of RAM and an i7 CPU.)  Also, when I shut down
> the computer sometimes it gets stuck and does not shut down all the
> way.  It freezes with the Qubes splash screen there and the
> progress bar indicating partial or complete progress.
> 

I think this is just due to a lack of RAM. 4 GB is the bare minimum.
Any chance you can add some more?

> 3) *Problem relating to program installation:*  When I install
> programs in the Fedora or Debian templates they don't appear in the
> list of available programs in the templates or in the VMs based on
> those templates so I don't see how I can create shortcuts for
> programs in my VMs.
> 

Are you installing these programs from the Fedora and Debian repos? If
so, are you fully shutting down the template after installing the
program? This should trigger qvm-sync-appmenus, but you can try to run
it manually from dom0:

qvm-sync-appmenus 

> 4) *Problem in getting a video player to work:*  I have installed
> four different video players (Snappy, Budgie, Banshee and Parole)
> and none of them seem to be able to play videos I have downloaded
> (with Video Download Helper and Firefox in an App VM).  (I can get
> the video players to launch not with the proper shortcuts but in
> another, awkward way, by going to Domain: personal -> personal:
> Software and then clicking around until I get to the right app
> which was previously installed and then clicking on "launch.")
> Also, the default player, apparently called "Videos," doesn't work.
> Am I missing something here?
> 

I haven't had any problems with VLC. I'd recommend giving that a try,
if you're willing. You can easily enable the RPMFusion repos to get it:

https://www.qubes-os.org/doc/software-update-vm/#rpmfusion-for-a-fedora-
templatevm

> [...]
> 
> 5) *I can't update Fedora:*  I have tried to update Fedora 23 to
> Fedora 25.  I am able to download the update but then I click
> "Install" and nothing happens.  I also click "restart and install"
> just below that and again nothing happens.  What is going on with
> that?  (I just tried that again and I got the following error
> message this time:  *"Sorry this did not work  Upgrade to Fedora
> failed.  DetailsDetailed errors from the package manager
> follow:**  Error running transaction: installing package 
> filesystem-3.2-37.fc24.x86_64 needs 135168 on the /rw
> filesystem")*
> 

Instead of trying to upgrade to Fedora 25, I'd recommend upgrading to
Fedora 24 for now (unless you specifically require 25 for some
reason). Fedora 24 templates are supported (assuming you're running
Qubes 3.2), whereas Fedora 25 is not yet supported:

https://www.qubes-os.org/doc/supported-versions/#templatevms

Here are instructions on upgrading an existing Fedora 23 template to
Fedora 24:

https://www.qubes-os.org/doc/template/fedora/upgrade-23-to-24/

If you just want a fresh Fedora 24 template, it's much easier:

$ sudo qubes-dom0-update qubes-template-fedora-24

> So I am frustrated.  I had a whole life on Windows 7 and now I
> can't do most of what I used to do.  (Do you think that maybe I
> downloaded and installed a bad copy of Qubes?)  Help would be
> appreciated.
> 

You really should verify the ISO before installing from it:

https://www.qubes-os.org/doc/verifying-signatures/

- -- 
Andrew David Wong (Axon)
Community Manager, Qubes OS
https://www.qubes-os.org
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