(RADIATOR) time billing issues

2002-12-03 Thread Greg 'Rafiq' Clarkson
Hi all, This is not a specific Radiator issue (at least I don't think it is) but I thought this mailing list could help We are migrating to a new billing system and so we have run the new system in parallel with the old for last month's billing cycle. We have found that they are producing

Re: (RADIATOR) time billing issues

2002-12-03 Thread Hugh Irvine
Hello Greg - You are correct - if you lose a stop, you lose everything if your billing is based on stops only. Obviously, a system that takes into account Alives will be more accurate. The other difference to check is the difference between the start and stop timestamps, and the time