But You’re Wrong! 5 Ways Not to Talk About Political Differences - And What To 
Do Instead • Six Seconds
https://www.6seconds.org/2018/11/13/6-step-guide-to-have-difficult-conversations-with-emotional-intelligence/
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But You’re Wrong!

5 Ways Not to Talk About Political Differences – and What To Do Instead


“It all started innocently enough,” Bret Wells told me. “I took my boys down to 
my parents’ house a few weeks ago for a nice relaxing day. My dad lives in 
rural Texas, though, and he’s very conservative. My teenage son Conner is not, 
and he’s in debate now. He’s aware of politics. We’re sitting there in the 
living room, and my dad walks in, and Conner says, ‘Hey, Poppy, do you know 
anything about this Brett Kavanaugh thing?’ I’m sitting there reading. I just 
looked up, and thought, “NOOOOOO…”

No one would blame Wells for fearing the course of that conversation. 
Kavanaugh’s nomination and the accusations against him are charged topics here 
in the United States, and has made an already polarized political situation 
even nastier and more divisive. The two sides hardly talk, and when they do, 
it’s often counterproductive. Because talking with someone you disagree with is 
hard, especially in today’s climate.

What are charged topics in your community, or your country? How often do you 
have open conversations with someone “on the other side” about that charged 
topic? It seems increasingly difficult in today’s world. Is it possible to have 
difficult conversations that don’t require us to demonize or dehumanize the 
other? To disagree without intense division? And maybe, just maybe, find common 
ground?

“Absolutely,” Wells reassures me, “but it’s hard and requires a lot of 
emotional intelligence.”

1. How we show up changes everything

Some difficult conversations seem doomed from the start. Wells says the 
starting point actually begins before the conversation even starts: “How we 
show up changes everything. Start with yourself and challenging your own 
assumptions about what is going to happen. Because a general rule of thumb is 
that we’re going to find what we’re looking for.” That rule, Wells says, is 
based on the way our brains are wired: “Once we convince ourselves of 
something, our mind goes to work finding evidence to prove us right, and we 
will completely ignore evidence to the contrary. No one has ever gone out 
looking for a fight and failed. And it’s an ideal time for those who want to 
have a fight. It really couldn’t be better.”

The tricky part is that most people don’t think of themselves as looking for a 
fight. Wells says there are some basic failures, captured by the fitting 
acronym FAIL, that we often bring to the table with us unwittingly. Having the 
self-awareness to examine these failures before we show up to the conversation 
is what creates the context for success. “Awareness never actually brings about 
change, but it’s an unavoidable and essential first step for any positive 
change to happen.”

2. How to recognize FAILs before they happen

What are these FAILs? It stands for False narratives, Assumptions, 
Interpretations, and Limiting beliefs.

Consider the political division in the United States right now. For many 
conservatives, the starting point is, “Liberals don’t appreciate the hard work 
that built this country.” For many liberals, the starting point is, 
“Conservatives are ignorant and uneducated, and they do not understand what’s 
going on.” Wells says that if that’s the starting point for the conversation, 
then good luck. Those assumptions and beliefs crush compromise before it ever 
has a chance.

Similarly, both sides of the Israeli-Palestinian conflict bring plenty of FAILs 
to the table. Both sides have developed a narrative about the other full of 
assumptions and limiting beliefs. “They will never do x because they are y.” 
FAILs are often so ingrained that they can be hard to recognize – and that is 
what gives them so much power.

“When we aren’t even aware of what we’re bringing with us to this 
conversation,” Wells says, “then we get really surprised when all of a sudden 
it takes this negative turn and it never occurs to us that it was a foregone 
conclusion.”

What FAILs would you bring to a conversation with someone “on the other side”? 
Please share them in the comments below. It’s a powerful practice to admit them 
and bring them out into the open. I already added mine. And speaking of taking 
sides…



“Check your emotions at the door.” We’ve probably all heard this admonition at 
one point or another. There are only a few minor problems with this tidbit of 
practical wisdom: It is built on…

3. How broadly do you define ‘us’

Wells’ approach begins by noticing and challenging our own divisiveness. How 
often are we reading headlines or browsing social media with an “Us Versus 
Them” mentality? While other people might be our enemies, they might not be. If 
we start by assuming they’re “other,” Wells says, we automatically become 
suspicious and wary.

In other words, do we see others as “different from us,” or do we see “all of 
us are fundamentally the same”? Dan Shapiro, Founder and Director of the 
Harvard International Negotiation Program, says “Emotional intelligence, on 
some level, is a recognition of our shared humanity.”

The question, as Wells frames it: What is our definition of ‘us’? And why does 
it matter?

“Because nobody sees himself as the villain. Everyone’s the hero in their own 
narratives. When we start off from a basic assumption that you’re the villain, 
it doesn’t work. Because guess what? Nobody thinks they are the villain. You 
can try to convince them that they are, but it’s not going to happen.” The only 
way forward, Wells says, is “finding a way that we can be a ‘we.’ It may be an 
“us versus them” thing overall if we both have competing goals, but we have to 
find some connecting point.”

“There’s some shared meaning, shared value, shared goal, something where at 
least we can get the chairs on the same side of the table. That shifts the 
emotional dynamics. That helps us to flip the script on how we come in. We come 
in with a posture of curiosity. We come in recognizing that there are 
assumptions and interpretations lying around. We show up ready to challenge 
those assumptions and find common ground, because finding shared values is how 
we are going to find a way forward.”


4. Why optimism changes the conversation

Wells’ definition of optimism really struck a chord with me, because it’s 
different than how most people think of optimism. Optimism, according to Wells, 
“is about belief in our own agency. It is the conviction that our decisions can 
have an impact, that we can find a solution.” It’s far more active, and less 
passive, than defining optimism as simply wishing for the best. It’s powerful 
in difficult conversations, Wells says, because it goes back to that reality 
that we find what we’re looking for: “Falling into pessimism, despair, and a 
victim mindset will almost guarantee that even if a solution presents itself, 
we simply will not be able to recognize it…or if we do, we’ll find that we lack 
the courage or conviction to pursue it. Optimism is believing that a solution 
can be found.”

To find common ground, we have to first believe that it can be found. Each of 
these tips so far is mostly about setting the stage so that the conversation 
goes well. But when you are in the middle of a challenging conversation, and 
you can feel big feelings coming up, which they inevitably will, what can you 
do?

Wells’ advice is to keep zooming out and focusing on the bigger picture.

 
5. Keep circling back to Why

Throughout the conversation, Wells stressed to me, it’s important to keep 
circling back to the end goal. “We have to ask ourselves, ‘What do I want out 
of this conversation?”

A perfect example, Wells says, is with teenagers. It’s an issue close to his 
heart. “With teenagers, part of the package deal is you’re going to be 
lecturing on the same topics over and over, because their job as a teenager is 
to forget what you’ve told them to do. It’s so frustrating for the parent and 
for the teen because you just get stuck in this eternal loop. It’s so important 
to go back to this question of ‘Why’? If I’m about to give the same lecture 
I’ve given a hundred times this week, why am I giving it again? What are my 
core assumptions and core beliefs here? Do I believe that they haven’t heard 
the things that I’ve said, that this is an information problem? If they just 
knew that they need to do their homework, then they would do it. Do I really 
believe that they’re unaware that they need to do their homework?

So what’s my goal? My goal is to help raise a healthy well-adjusted adult. Then 
the question is, ‘Is this approach getting us there?’ It’s clearly not, but we 
keep doing it because there’s really a different goal that’s driving us. It may 
be I want to make sure that people don’t think I’m a bad parent. It may be that 
I want to have control. I feel out of control because this kid’s growing up and 
it’s not so simple anymore and I can’t control much, but I can sit them down on 
the couch and make them listen to me for 20 minutes.

Are those the goals that I want to have? Are those the goals that I would 
intentionally choose? Is it getting me where I want to go? If not, maybe this 
lecture isn’t necessary. Maybe it’s not valuable, not useful. What would be? It 
may be that we don’t necessarily know, but now we can enter it with a place of 
curiosity and exploration. What could be more effective?”

The same goes for any difficult conversation. Keep circling back to Why: What 
do I really want? Have I slipped into the mindset that I want to convince this 
other person to believe what I believe? Is that the most effective way to get 
me where I want to go?

While he uses that strategy of circling back to Why to have difficult 
conversations with his teenage kids, Wells felt proud to see Conner utilizing 
the same tools in his conversation about Kavanaugh with his Grandpa. He could 
tell his son really wanted to hear his thoughts and stay focused on the goal of 
having a healthy conversation about it, and not just try to convince him to 
believe what he believed. It’s a skill cultivated through practice, and it’s 
needed more than ever in today’s world.

How we see everyone around us

Wells does a lot of coaching, formally and informally, in his role at the 
Missional Wisdom Foundation. His mindset as a coach, he says, also helps with 
having difficult conversations. It allows him to step back. “My central 
conviction is that no one is better equipped to understand what’s needed in a 
particular context than the person that is actually in that context. If I’m 
brought in as a coach, then I’m working from the assumption that you are the 
expert on your own context. I’m here to help facilitate your desired changes 
and help you to be able to figure out how to do that in a way that’s going to 
be organic and authentic and sustainable for you over time. We need to stop 
seeing everyone around us as someone who’s there to implement our vision and 
instead see the people around us as part of the community that makes that 
community more robust, more diverse, filled with greater potential.”

If we were able to see those we disagree with in this light, how would the 
world be different?


Rooted in Grace is a collection of essays, liturgies, and spiritual exercises 
focused on staying connected during difficult discussions. It was designed to 
be helpful in congregational discussions of the 2019 United Methodist Church 
General Conference and the discussion on The Way Forward, but it has 
application well beyond the current issues within the United Methodist Church, 
as we have discussed. If you are not familiar with the current issues in the 
Methodist Church, the most heated source of division is about the issue of the 
LGBTQ community, of whether they should allow openly gay clergy. The Missional 
Wisdom Foundation wrote this book to offer a roadmap for what it looks like to 
engage in difficult, heavy conversations in a way that’s productive. It doesn’t 
hide or avoid conflict. It deals with it, but it does so in a way that doesn’t 
require us to demonize or dehumanize the other. It’s about conflict without 
intense division. It’s a skill that the world desperately needs. Download your 
free chapter today or purchase the book for only $10 on Amazon.

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Why Six Seconds?

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Seconds’ tools and methods?

Global: Used in 157 countries & territories — this approach works everywhere.
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