I realize the original message concerning King hubs has been removed, but I read the warranty online and it does clearly state that items returned for warranty claims must be prepaid by the customer. So as usual, know the terms of the sale before you buy if this is important to you .
Myself, I know of few companies who really stand behind their warranty without making one go through hoops of "exceptions" and "conditions" . In the bicycle world I know none. Most warranties though are not worth much more than their print when it comes down to actually implementing it as they are filled with written and/or unwritten terms and conditions. It's "lawyer speak" , which the customer has no idea what it truly means . Written by lawyers to shield the company from any loss . So most warranties are but for appearances . On Monday, January 25, 2016 at 7:34:36 PM UTC-5, Joe Bernard wrote: > > If they're going to do a warranty repair, that's a tacit admission of a > defect. Is it common for a company to pay shipping both ways in this > situation? -- You received this message because you are subscribed to the Google Groups "RBW Owners Bunch" group. To unsubscribe from this group and stop receiving emails from it, send an email to rbw-owners-bunch+unsubscr...@googlegroups.com. To post to this group, send email to rbw-owners-bunch@googlegroups.com. Visit this group at https://groups.google.com/group/rbw-owners-bunch. For more options, visit https://groups.google.com/d/optout.
