Awesome! Glad it worked out and you will get your friend back good as, or
better than new
One of the measures of a quality product is how willingly the makers stand
behind it. I think Grant Petersen is a mensch in this regard
On Wednesday, June 19, 2013 12:17:08 PM UTC-5, chris wrote:
> Riv c
Agreed-- great customer support. It's a tricky balance dealing with
customers, but I think GP and Riv do it right. (And no, the customer is not
always right!)
On Wednesday, June 19, 2013 4:53:57 PM UTC-4, dougP wrote:
>
> That sounds like real product support that means something. Under the
That sounds like real product support that means something. Under the
circumstances the wait time is doesn't sound too bad.
dougP
On Wednesday, June 19, 2013 10:17:08 AM UTC-7, chris wrote:
>
> Riv contacted me and will have Steve Rex in Sacramento fix the break and
> their paint person will