Re: [RBW] Re: Rivendell has let me down.

2014-08-15 Thread Mike S.
I don't even own a Rivendell. Last year I made a call asking which struts I would need to turn my Mark's front rack into a Mark's rear rack (for my saddlebag). I got to speak with Mark directly, told him I had a cross check, and he sent me the proper struts, totally for free; struts, shipping

[RBW] Re: Rivendell has let me down.

2014-08-14 Thread dougP
It can be done. http://www.crazyguyonabike.com/doc/page/?o=Shpage_id=74673v=dL [image: Click here for a larger version of the picture] On Wednesday, August 13, 2014 9:14:01 AM UTC-7, hsmitham wrote: I don't know about sea water or Atlantis across her intestines but now she wants to tour!

[RBW] Re: Rivendell has let me down.

2014-08-14 Thread Ryan
Well my Basil (Construction Pumpkin with a cat head ...I'm exagerrating a little) would seriously compromise my bikes' handling:) Anyway, she's a little beauty On Wednesday, August 13, 2014 5:07:47 PM UTC-5, Ron Mc wrote: she actually did when she was a kitten - in fact, we took her

[RBW] Re: Rivendell has let me down.

2014-08-14 Thread 'Mojo' via RBW Owners Bunch
Oh my do I love this thread. The beginning was painful bit the ending is insane. You all are good community. Reason number 247 I love riding Rivendells. -- You received this message because you are subscribed to the Google Groups RBW Owners Bunch group. To unsubscribe from this group and stop

[RBW] Re: Rivendell has let me down.

2014-08-14 Thread lungimsam
dougP, what's that black strap attached to the dog's neck? I'd think it was a collar, but it is pulled up so tight around the head. -- You received this message because you are subscribed to the Google Groups RBW Owners Bunch group. To unsubscribe from this group and stop receiving emails

[RBW] Re: Rivendell has let me down.

2014-08-14 Thread dougP
No clue. The picture is from the crazyguy website. dougP On Thursday, August 14, 2014 2:13:46 PM UTC-7, lungimsam wrote: dougP, what's that black strap attached to the dog's neck? I'd think it was a collar, but it is pulled up so tight around the head. -- You received this message

Re: [RBW] Re: Rivendell has let me down.

2014-08-14 Thread cyclotourist
It's a GoPro. Cheers, David it isn't a contest. Just enjoy the ride. - Seth Vidal On Thu, Aug 14, 2014 at 3:16 PM, dougP dougpn...@cox.net wrote: No clue. The picture is from the crazyguy website. dougP On Thursday, August 14, 2014 2:13:46 PM UTC-7, lungimsam wrote: dougP, what's

[RBW] Re: Rivendell has let me down.

2014-08-14 Thread dougP
You got me thinking about the dog. Here's the answer: [image: Click here for a larger version of the picture] On Thursday, August 14, 2014 2:13:46 PM UTC-7, lungimsam wrote: dougP, what's that black strap attached to the dog's neck? I'd think it was a collar, but it is pulled up so tight

Re: [RBW] Re: Rivendell has let me down.

2014-08-13 Thread Ron Mc
I want to take this opportunity to put in a good word for Spenser. I don't know him personally, though we've swapped many e-mails and he's done enough thoughtful things for me, that I consider him a friend. He's keep me informed about OOS inventory - over months (like the cork grips for my

[RBW] Re: Rivendell has let me down.

2014-08-13 Thread RJM
I would just like to add that my dog chewed on my Rivendell bike capit t'was a sad day...sad indeed. It has some beausage now though. On Tuesday, August 12, 2014 7:08:19 PM UTC-5, dougP wrote: The dog ate my decals. Next time she gets an X-ray, it'll say Atlantis on her intestines.

[RBW] Re: Rivendell has let me down.

2014-08-13 Thread Deacon Patrick
My dog ate my Hunqapillar! Grin. With abandon, Patrick -- You received this message because you are subscribed to the Google Groups RBW Owners Bunch group. To unsubscribe from this group and stop receiving emails from it, send an email to rbw-owners-bunch+unsubscr...@googlegroups.com. To post

[RBW] Re: Rivendell has let me down.

2014-08-13 Thread Ron Mc
I've always worried about my cat scratching-post-ing my tires, though we seem to have an agreement https://lh6.googleusercontent.com/-7VnZFyJngqM/UP_0TDtGMCI/AZ0/nM1f3upxEj4/s1600/aP1180004.jpg On Wednesday, August 13, 2014 7:45:43 AM UTC-5, Deacon Patrick wrote: My dog ate my

[RBW] Re: Rivendell has let me down.

2014-08-13 Thread Andrew Marchant-Shapiro
I see you've let the cat out of the bag. Nice bag, BTW. What is it? On Wednesday, August 13, 2014 9:07:31 AM UTC-4, Ron Mc wrote: I've always worried about my cat scratching-post-ing my tires, though we seem to have an agreement

[RBW] Re: Rivendell has let me down.

2014-08-13 Thread Ron Mc
Acorn tall rando which I use with a Bertaud decaleur - it's an 11-liter bag - I can put a small watermelon in it (and have...) http://img.photobucket.com/albums/v728/bulldog1935/Raleigh/700c/aP5280019.jpg On Wednesday, August 13, 2014 9:25:41 AM UTC-5, Andrew Marchant-Shapiro wrote: I see

[RBW] Re: Rivendell has let me down.

2014-08-13 Thread Joe Bernard
I realize we're all trying to make the best of an awkward thread, but let's be clear about something: There's no way Rivendell sent the wrong product, then refused to deal with the mistake. Thank you. Joe revealer of the obvious Bernard Vallejo, CA. On Wednesday, August 13, 2014 7:38:44 AM

[RBW] Re: Rivendell has let me down.

2014-08-13 Thread Ron Mc
silly me, I thought we were hijacking a baked and eaten topic just because we could. On Wednesday, August 13, 2014 10:42:57 AM UTC-5, Joe Bernard wrote: I realize we're all trying to make the best of an awkward thread, but let's be clear about something: There's no way Rivendell sent the

[RBW] Re: Rivendell has let me down.

2014-08-13 Thread hsmitham
I don't know about sea water or Atlantis across her intestines but now she wants to tour! ~Hugh On Tuesday, August 12, 2014 5:08:19 PM UTC-7, dougP wrote: The dog ate my decals. Next time she gets an X-ray, it'll say Atlantis on her intestines. dougP On Tuesday, August 12, 2014

[RBW] Re: Rivendell has let me down.

2014-08-13 Thread Montclair BobbyB
I nominate Bill Lindsay for the 2014 Nobel Peace Prize... YOU ROCK, BILL !!! On Monday, August 11, 2014 11:19:51 PM UTC-4, Bill Lindsay wrote: I went through my parts box and confirmed that I have a set of Resurrectio decals of the thick and burly variety. Rivendell has been so exceedingly

[RBW] Re: Rivendell has let me down.

2014-08-13 Thread Ron Mc
I don't know about that, but I'm sure impressed by his inventory. On Wednesday, August 13, 2014 11:56:01 AM UTC-5, Montclair BobbyB wrote: I nominate Bill Lindsay for the 2014 Nobel Peace Prize... YOU ROCK, BILL !!! On Monday, August 11, 2014 11:19:51 PM UTC-4, Bill Lindsay wrote: I

[RBW] Re: Rivendell has let me down.

2014-08-13 Thread Bill Lindsay
Deacon Patrick I went through my parts box and confirmed that I have a spare Hunqapillar. I'll send it to you if you promise to forgive your dog for eating the last one. On Wednesday, August 13, 2014 5:45:43 AM UTC-7, Deacon Patrick wrote: My dog ate my Hunqapillar! Grin. With abandon,

[RBW] Re: Rivendell has let me down.

2014-08-13 Thread Ryan
Don't tell me your cat goes for rides with you! Does she/he? Lovely cat On Wednesday, August 13, 2014 8:07:31 AM UTC-5, Ron Mc wrote: I've always worried about my cat scratching-post-ing my tires, though we seem to have an agreement

[RBW] Re: Rivendell has let me down.

2014-08-13 Thread Ron Mc
she actually did when she was a kitten - in fact, we took her everywhere, but she developed motion sickness as she grew up, so we still travel some with her, but no more big adventures. https://lh4.googleusercontent.com/-orQPbeHr-SU/UE9Rq5oxwlI/ADo/lpJ8Uq-jY_k/s1600/AP6190008.jpg

[RBW] Re: Rivendell has let me down.

2014-08-13 Thread Deacon Patrick
That's a mammoth sized tool box, Bill! With abandon, Patrick On Wednesday, August 13, 2014 3:07:22 PM UTC-6, Bill Lindsay wrote: Deacon Patrick I went through my parts box and confirmed that I have a spare Hunqapillar. I'll send it to you if you promise to forgive your dog for eating the

[RBW] Re: Rivendell has let me down.

2014-08-13 Thread Bill Lindsay
Well you have a mammoth sized dog, if it can eat a Hunqapillar. -SMILE- On Wednesday, August 13, 2014 4:06:12 PM UTC-7, Deacon Patrick wrote: That's a mammoth sized tool box, Bill! With abandon, Patrick On Wednesday, August 13, 2014 3:07:22 PM UTC-6, Bill Lindsay wrote: Deacon Patrick

Re: [RBW] Re: Rivendell has let me down.

2014-08-13 Thread cyclotourist
I see what you did there. Cheers, David it isn't a contest. Just enjoy the ride. - Seth Vidal On Wed, Aug 13, 2014 at 4:06 PM, Deacon Patrick lamontg...@mac.com wrote: That's a mammoth sized tool box, Bill! With abandon, Patrick On Wednesday, August 13, 2014 3:07:22 PM UTC-6, Bill

Re: [RBW] Re: Rivendell has let me down.

2014-08-12 Thread 'clayton bailey' via RBW Owners Bunch
Thanks Bill. That is kind and thoughtful, but I will pass on your offer. Your loyalty is commendable. I bow my head to you and will forgive and forget the minor infraction.  On Monday, August 11, 2014 8:19 PM, Bill Lindsay tapebu...@gmail.com wrote: I went through my parts box and

[RBW] Re: Rivendell has let me down.

2014-08-12 Thread 'Clayton' via RBW Owners Bunch
*Brian from Riv has sent me new stickers free of charge. Thank you Rivendell. You stick by your customers and make things right. * *I need to say, I love my Atlantis. Honestly, it is the best all around bike I have ever owned. If you are on the fence about buying a Rivendell, just buy one. You

[RBW] Re: Rivendell has let me down.

2014-08-12 Thread hsmitham
Clayton, I was a bit surprised that you had this situation...as I read though the thread I expected to see that Riv made it right as they did. It has been my experience that Riv has the best customer service bar none. Customer service like it used to be from most every retailer of the past.

[RBW] Re: Rivendell has let me down.

2014-08-12 Thread Dave @ Riv
https://lh6.googleusercontent.com/-gKANp2p_wXU/U-qKHBx3lEI/AMM/-xwFFrQQkdg/s1600/Screen%2BShot%2B2014-08-12%2Bat%2B2.41.13%2BPM.png Holy Cow, Sorry you were disappointed Clayton. Bikes are a strangely emotional thing, and you'd be surprised how upset folks get sometimes when tiny

Re: [RBW] Re: Rivendell has let me down.

2014-08-12 Thread Goshen Peter
As someone who had an issue here a bit ago I can say Rivendell is more than good about making it right and I should have gone to them first which would have made it right faster, honestly. Agreed again 10+ on not actually doing the decals yourself. I have built hundreds of models, done dry and wet

Re: [RBW] Re: Rivendell has let me down.

2014-08-12 Thread 'clayton bailey' via RBW Owners Bunch
Wow. I am speechless.    Humbled.   I will go through you if I ever have any issues again. This was an issue that seems to have gotten way out of hand. I will return the stickers. I have chronic severe PTSD and occasionally it makes me rather pissy. However, I explained my experience with

[RBW] Re: Rivendell has let me down.

2014-08-12 Thread dougP
The dog ate my decals. Next time she gets an X-ray, it'll say Atlantis on her intestines. dougP On Tuesday, August 12, 2014 12:12:23 PM UTC-7, hsmitham wrote: Clayton, I was a bit surprised that you had this situation...as I read though the thread I expected to see that Riv made it

Re: [RBW] Re: Rivendell has let me down.

2014-08-12 Thread 'clayton bailey' via RBW Owners Bunch
HaHaHa! She probably will burp sea water now. Clay   On Tuesday, August 12, 2014 5:08 PM, dougP dougpn...@cox.net wrote: The dog ate my decals.  Next time she gets an X-ray, it'll say Atlantis on her intestines.  dougP On Tuesday, August 12, 2014 12:12:23 PM UTC-7, hsmitham wrote:

[RBW] Re: Rivendell has let me down.

2014-08-11 Thread Johnny Alien
If you ordered correctly and your slip says what you should have gotten and they didn't see that then I see zero reason that they shouldn't correct the error. I would be upset as well. -- You received this message because you are subscribed to the Google Groups RBW Owners Bunch group. To

[RBW] Re: Rivendell has let me down.

2014-08-11 Thread Deacon Patrick
I'm confused on multiple fronts. Considering all the customer service Rivendell has given me for things that weren't theirs to take care of (admittedly small, but very thoughtful), I'm confused that they didn't make it right. Did you call and talk with them, explaining it so they understood

[RBW] Re: Rivendell has let me down.

2014-08-11 Thread Deacon Patrick
One other possibility: do you KNOW you got the light ones and aren't just presuming you did? Stickers are fragile beasts my nature and until they make it on the tube are apt to tear. With abandon, Patrick -- You received this message because you are subscribed to the Google Groups RBW Owners

Re: [RBW] Re: Rivendell has let me down.

2014-08-11 Thread 'clayton bailey' via RBW Owners Bunch
Yes, they understood the issue. The Atlantis replacement stickers they have (at last contact) go under a clear coat only. I do not want to put a clear coat over powder coat, so I was going with the Reuserrctio stickers, just to keep it in Riv. They sent the thin stickers, not the thick stickers

Re: [RBW] Re: Rivendell has let me down.

2014-08-11 Thread 'clayton bailey' via RBW Owners Bunch
I ordered a thick set for my son. I could be mistaken. I am old and take meds for your safety ;) These were very fragile, like the replacement Atlantis stickers I first tried. Clay On Monday, August 11, 2014 7:03 PM, Deacon Patrick lamontg...@mac.com wrote: One other possibility: do you

[RBW] Re: Rivendell has let me down.

2014-08-11 Thread Bill Lindsay
I went through my parts box and confirmed that I have a set of Resurrectio decals of the thick and burly variety. Rivendell has been so exceedingly kind to me that I would gladly give these decals to you Clayton, on one condition: accept them as if they are coming from Rivendell, and allow