Hello All,
Please go through the below Job Description and let me know your Interest.

Please reply to me at *puj...@itscient.com <puj...@itscient.com>*




*Job Title: Atlassian Tools AdminLocation: Irving, TXDuration: 6 months*
*Job Description: *

   - Experience :  8+ Yrs
   - Install, configure, maintain, administer, and enhance Atlassian
   products (Jira, Confluence, Jira with Zephyr), work with customers to
   enable Project workspace creation, custom workflows, fields, dashboards,
   and reports.
   - Create and manage complex components, including project workflows,
   screen schemes, permission schemes, and notification schemes, providing
   Atlassian tool support to client engagement teams, client users, and
   internal project teams.
   - Troubleshoot and triage support issues in a timely fashion to help
   meet any operational service-level agreements (SLAs)
   - Install, configure, maintain, administer, and enhance Atlassian
   products (Jira, Confluence, Jira with Zephyr), working with customers to
   enable Project workspace creation, custom workflows, fields, dashboards,
   and reports.
   - Manage support tickets for assistance requests, support, and general
   product questions, providing training and demos as needed
   - Engage closely with client administrators, including user license
   provisioning, system settings review, end user documentation, and system
   configuration based on internal product decisions and user feedback
   - Provide the management team with usage and adoption metrics, reports,
   and dashboards
   - Escalate issues to and build relationships with internal and vendor
   support teams, owning the interaction with them on support tickets
   - Build and own standard templates, JIRA reports, dashboards, and
   on-demand requirements from the project management office (PMO) and client
   engagement teams
   - Provide support as required to client administrators and users to
   ensure the success of implemented solutions
   - Experience and desire to work in a Global delivery environments
   - Good interpersonal and communication skills, both oral and written.


-- 
Thanks and regards,
Puja Verma
|| IT-SCIENT || Fremont, CA || Phone: 510-516-7806 ll Web: itscient.c
<http://itscient.com/>om <http://itscient.com/> ll
*pujaverma.itsci...@gmail.com
<pujaverma.itsci...@gmail.com>*

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