*Please submit resumes to sri...@saperedata.com <sri...@saperedata.com>*
Title: Enterprise Dragon Administrator Location: Salt Lake City, UT Duration: 6+ months Client: CSC The Enterprise Dragon Administrator will be responsible for working with Operations System Administrators to maintain all Dragon Related technologies from back end servers and databases including monitoring to the client packaging and installation. The Enterprise Dragon Administrator will also provision and maintain all administrative accounts and access to the system, maintain all Dragon Production and Test Systems and provide Dragon technical and end user support. This position will also coordinate support and upgrade efforts with both Cerner and Nuance. Job Requirements: · Proficiency in system administration and support tools for assigned systems and on-going maintenance, and additional technologies that support the methodology. · Testing – Testing system and ensuring functionality and learning materials are supplied to all Admin and support users. · Administration – Install software, monitor, maintain and ensure high availability of system. · Technical Training – Accountable for training other technical resources and all who have administrative access to the system. · End User Training – May be asked to train end users as secondary assignment. · Monitors technical systems as it relates to assessing and managing risk and ensuring excellent customer experience while adhering and advocating for best practices and compliance with policy and procedures. · Follows change control processes. · Manages system validation process and provides testing guidelines for user provisioning access in all environments (PROD and NON-PROD) · Manage, support and monitor additional systems as assigned. · Coordinate support (incident, problem) and upgrades with Vendor. · Accountable for knowledge, support, troubleshooting and coordination skills for assigned area. · Stays current on-going education offerings pertinent to role development and overall technical skills. · Works in accordance with corporate and organizational security policies and procedures. · Understands personal role in safeguarding Customer assets. · Takes appropriate action to prevent and report any compromises of security within scope of role. · Follows customer policies, upholds professional standards, and performs all work in a manner respectful of others. · Ability to work independently and with a team. Minimum Qualifications: · A Bachelor’s degree in an information technology, clinical, or healthcare (clinical or business) related field or 4 years of equivalent information systems, clinical or clinical information system experience . Degree must be obtained through an accredited institution . Education is verified. · Two years previous experience providing analysis, design, configuration, implementation (technical and functional) and support of business/financial or clinical information systems or 3 years previous experience as an expert user of the targeted system(s) (e.g. Clinical, Business, Financial System, etc.). · Proven experience in systems, hardware and network design and development . Preferred Qualifications · Previous experience consistently delivering an extraordinary customer experience when interacting with peers, end-users and others. · Strong written and oral communication skills in English in a technical or healthcare environment. · Good interpersonal skills. · Ability to present ideas in user-friendly language. · Self-motivated and directed.· Keen attention to detail. · Ability to effectively prioritize and execute tasks in a high-pressure environment. · Strong customer service orientation. · Experience in a healthcare environment. *Thanks & Regards* *Sriram,* *Saperedata Technologies | A Pool of Wise Professional* *sri...@saperedata.com* <https://p3plcpnl0094.prod.phx3.secureserver.net:2096/cpsess6587288724/3rdparty/squirrelmail/src/compose.php?send_to=sriram%40saperedata.com> *Direct: 732-429-1833* *Desk:7325268688 Ext: 106* *1433 Oak Tree Road,Level 2* *Iselin, NJ 08830* *Fax #201-508-2996* Note: We respect your Online Privacy. 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