*Position: Business Analyst W/ Telecom Domain* *Location: Atlanta, GA* *Duration: 6+ Months*
*Job Description:* *Position Purpose*: Perform detailed analysis and deliver solution design to support functionality enhancement requests to Clients frontline UI system used by Customer Care and Retail Representatives. Provide technical assistance in identifying, evaluating and developing systems and procedures that are cost effective and meet user requirements. Acts as a liaison between the user community and internal IT resources. *Position Duties and Responsibilities:* • Provide technical system design recommendations to meet business and functional requirements • Translate business and user requirements into comprehensive functional specification and technical specification documents, that include elements such as: o Decision Flow Diagrams o Sequence Diagrams o Use Cases o Service Orchestration/Mappings • Define and document system level requirements to support small, medium, or large scale projects and enhancements to the system. • Work with Architecture, Development, Middleware, User Experience and Billing teams to facilitate implementation of required changes to frontline system support new software releases/deployments as scheduled by company identify trends in growth in order to take proactive approach toward problem resolution. • Collaborate with IT and business teams to test, deploy and verify requested system changes. • Attend business requirements meetings to determine potential impacts to our front-end Customer Care and Retail systems • Attend development team scrum meetings to answer design and business requirements related questions *Secondary Duties and Responsibilities:* • Provide accurate estimates of effort and timelines for completion of assigned tasks and workload to achieve deliverables and goals, delivering on time and on estimation for small to large projects. • Create and deliver articulate and effective oral presentations to a variety of audiences, large or small, internal or external. • Regularly convey status to stakeholders and management. *Thanks & Regards,* *Manju G* *Idexcel Inc.* *Work: 703-230-2690 | Fax: 703-880-7584 * *Email: mn...@idexcel.com <mn...@idexcel.com>* *459 Herndon Parkway Suite 11, Herndon VA – 20170* -- You received this message because you are subscribed to the Google Groups "REQSRESUMES" group. To unsubscribe from this group and stop receiving emails from it, send an email to reqsresumes+unsubscr...@googlegroups.com. To post to this group, send email to reqsresumes@googlegroups.com. Visit this group at http://groups.google.com/group/reqsresumes. For more options, visit https://groups.google.com/d/optout.
