*Hello All,* *Hope you are doing fine!!* *Please find the requirement below ; If you find yourself comfortable with the requirement please reply back with your updated resume and I will get back to you or I would really appreciate if you can give me a call back at my contact 510-972-5241 // vi...@itscient.com <vi...@itscient.com> // vicky.kumaritsci...@gmail.com <vicky.kumaritsci...@gmail.com>*
*Position: Avaya Contact Center with IVR Programming * *Location: Bentonville, Arkansas* *Duration: 6+ Months* *Job Description*:- Experience with working on the below Avaya and Contact Center Applications o AAOD ( orchestration Designer) o ACM o EPM o CMS o IQ o VPI o Aspect eWFM o AACC o AAAD o One –X ? IVR and Speech Programming. ? Good knowledge and understanding of working of Nuance speech servers . ? Good Java and Unix background preferably ? Good knowledge on how an Contact Center Domain operates ? Fair knowledge on the support processes and tools ? Good Communication skills and customer facing experience is required. ? Hands on Experience on Avaya Contact Center Technologies like Avaya PBX, Aceyeus, CMS, IQ, VPMS and AACC. ? Experience working on developing speech applications with Orchestration Designer. ? Experience working in Java/J2EE and web services. ? Exposure to Aspect WFM , VPI recording tool. ? Good requirement gathering and co-ordination skills with the clients and customers. ? Additional Skills : Exposure to the SQL/Informix DB , GIT/SVN version control tools, JMeter and SOAP UI testing tools. *--* *Thanks and regards,Vicky Menon* *|| IT-SCIENT || Phone: 510-972-5241 || Fax: 877.701.4872 || Email:** vi...@itscient.com <vi...@itscient.com> **|| Web:* *www.itscient.com <http://www.itscient.com/>* *||* -- You received this message because you are subscribed to the Google Groups "REQSRESUMES" group. To unsubscribe from this group and stop receiving emails from it, send an email to reqsresumes+unsubscr...@googlegroups.com. To post to this group, send email to reqsresumes@googlegroups.com. Visit this group at https://groups.google.com/group/reqsresumes. For more options, visit https://groups.google.com/d/optout.
