Hello All, Please find the job description and let me know the interest. Please reply at *singhpiyush.itsci...@gmail.com <singhpiyush.itsci...@gmail.com>* or *moha...@itscient.com <moha...@itscient.com>*
*Position:* IVR Tester *Location:* Chevy Chase, MD *Duration:* 6+ Months *Job Description:* - IVR development/ Test & validation and Automation - CISCO Voice platform- UCC, CVP, ICM , CTI and Agent desktop. Application development, - QA - Automation experience in CYARA Replay and Agent Automation. - Rich experience in CTI - softphone Automation. - Test and validation, - Automation skills, experience in tools - CYARA/ Hammer etc - Automation approach for self-service IVR and agent end point using CYARA automation suite- CYARA Replay and Virtual agent - IVR Self-Service Automation with both Speech and DTMF inputs. - 100+ manual test case automation across all the ~12 IVRs. - Evaluating 1500+ agent skill groups, routing paths and Agent behaviors for virtual agent automation. - Validate ICM CTI attached data, KVPs such as policy number, policy type, customer name. - CYARA replay and Virtual agent test scripts development. - Developing regression test campaigns using the automated scripts. - Regression and load test execution. - Reports generation using CYARA replay. Minimum work experience: 5 to 8 years -- *Thanks & Regards ......PIYUSH || Technical Recruiter |||| IT-SCIENT || Fremont, CA || Phone : 510.870.5083 || Fax : 877.701.4872 ||Email :singhpiyush.itsci...@gmail.com <singhpiyush.itsci...@gmail.com> or moha...@itscient.com <moha...@itscient.com> || Web : www.itscient.com <http://www.itscient.com> ||* -- You received this message because you are subscribed to the Google Groups "REQSRESUMES" group. To unsubscribe from this group and stop receiving emails from it, send an email to reqsresumes+unsubscr...@googlegroups.com. To post to this group, send email to reqsresumes@googlegroups.com. Visit this group at https://groups.google.com/group/reqsresumes. For more options, visit https://groups.google.com/d/optout.
