Hi,
Pleasure mailing you. I came across your profile in job portal and wanted to touch base with your regarding one of our client opportunity. Please go through the below requirement and let me know if you are comfortable for the position. Please send me your updated resume along with the best rate cap, visa status and availability. An early response is really appreciated Job Role : *Software Engineer / Technology Analyst / Technology Lead* Job Responsibility Summary : Monitor, Coordinate, implement and support all batch scheduling & Operations Location : *Edinburgh, UK* Duration : 6 months *Job Description:* · Respond to the user calls with in stipulated time and perform initial analysis · Open problem tickets, prioritizing and take corrective actions to resolve problems or escalate the problems to the appropriate groups for resolution following the notification and escalation procedures · Maintain service level commitments. · 24 x 7 Mainframe and Midrange Batch schedule monitoring · Monitor daily batch schedules, documenting and escalating abends when necessary · Provide Level one problem determination for job abends and coordinating with other teams as per escalation procedures for Batch related problems and helping with resolve abends, JCL overrides, rerun etc., · Level 1 Troubleshooting support for CICS, Database and RACF issues before escalating to the technical level 2 teams. · Escalate to the Technical and application teams as per standard operating procedures · Daily and weekly review of infrastructure and batch processing outages · Document abend resolutions in the “Incident Database/production log” for follow-up · Coordinate, plan & implement planned and Adhoc batch changes to schedules for all the environments(Development/QA/Production-like/Production environments) · Track all ad-hoc request received daily · Migrate schedules from one environment to other (eg: Development to QA or QA to Prod) · Coordinate with other groups to ensure proper scheduling has been implemented · Escalate excessive abends/delays, missing job documentation to the appropriate groups for resolution following the notification and escalation procedures · Process Knowledge · Familiarity with IT process and security standards like ITIL, BS7799, and ISO 27001 (Preferred) · Familiarity with Incident , Problem and Change management process · Knowledge on any one Ticketing tool. · Manning and attending P1/P2 Bridge Calls *Other activities* · Manage Operation activities · Participate in estimation, staffing analysis and solution in order to provide inputs for preparing solution delivery for new scope / change in scope of work. · Mentor the team in Technical Competencies and provides performance feedback of the individual team member to the Project Manager in order to manage performance · Interface with the customer for issue resolution, provide status updates, Build customer confidence in team’s ability to deliver in order to support high customer satisfaction *Skills * · Mainframe – z/OS · JCL, SDSF, REXX, TSO/ISPF, File-Aid · Expertize on at least one Mainframe Scheduler – CA7, Control-M, OPC · Expertize on at least one job archival product – SAR, JMR · Familiarity with DB2 Monitoring / Logs / Tools, CICS and RACF Level 1 Activities *Thanks & Regards,* * Bharadwaj* Prosercorp d.b.a Tekskills Inc ISO 9001: 2008 Certified Company Phone: 732-640-2152 |Fax: 888-543-5125 bharad...@tekskillsinc.com 200, MetroplexDrive, Suite414, Edison, NJ – 08817 www.tekskillsinc.com -- You received this message because you are subscribed to the Google Groups "REQSRESUMES" group. To unsubscribe from this group and stop receiving emails from it, send an email to reqsresumes+unsubscr...@googlegroups.com. To post to this group, send email to reqsresumes@googlegroups.com. Visit this group at http://groups.google.com/group/reqsresumes. For more options, visit https://groups.google.com/d/optout.
