Dear Professionals,
Please have the below requirement and send me your consultant resumes ASAP

Please reply at
*chris.br...@panzersolutions.com*<chris.br...@panzersolutions.com>

*Position:       IVR Developer
Location:      Downtown Chicago, IL (F2F)
Duration:      6 months + extensions
Start Date:    ASAP*

*POSITION OVERVIEW:* This developer position will participate in the
detailed design, construction, implementation, and support of an enterprise
IVR (Interactive Voice Response) application.  Write new programs of
moderate to high complexity, working with complex applications systems
designs and specifications while utilizing standard procedures and
techniques.  Formulate concepts and develops solutions of application
programs for the full life cycle (design, code, test, implement) of
projects.

VXML- Supporting existing code and unit testing it. Resolving defects
identified during user acceptance testing.
With regards to the IVR,-  Making changes to existing IVR
Breakdown % of the daily functions?- No admin. All work will be
development, testing, etc. Tasks related to work in question #1. I don't
have percentages.
Why do you need this person?- Need them to help complete project work.
Project is starting Design phase; will need them through Development,
Testing and Implementation in late June to mid July
What extend to they need to know Java/J2EE> See description below. Some of
the language is standardized (e.g. it makes reference to writing new
programs but that is unlikely with this particular project. However we are
looking for the ability in case there are additional projects in the
future).

*ESSENTIAL RESPONSIBILITIES:*
Design, create and implement effective, natural language call flows with a
high degree of usability.
Analyze and define system requirements for IVR applications to meet
business requirements.
Prepare and maintain complete programming specifications, functional
design, and technical design documents.
Analyze, code, test, and debug the application
Support testing, debugging and resolution of issues.
Participate in and assist with user focus groups, tuning, usability
testing, re-factoring, optimizing call flows.
Perform troubleshooting and analysis to assess root cause of application
issues.
Make recommendations to improve operating efficiency and functionality of
voice user interface.
Provide regular status reports.
Adhere to all policies and procedures concerning all confidential
information including but not limited to internal use and restricted
information, including Protected Health Information (PHI).

*TECHNICAL QUALIFICATIONS:*
Minimum 5 years of solid software programming experience in developing web
applications in a J2EE environment using IBM Rational Application Developer
IDE.
Experience in VXML, service-oriented architecture, object-oriented design,
XSLT, Java and J2EE. Knowledge in IVR applications using VoiceXML (VXML).
Experience working with Web Services using XML.
Excellent knowledge using the Spring framework for web applications and CVS
Good knowledge on Struts, MVC, HTML , JSP, Open source Java frameworks and
technologies, such as Apache Common utility, Ant build file, Junit testing
Should have good experience in Database SQL query, JDBC programming, Basic
Design Patterns and software development methodology.

*PREFERRED:*
Javascript, xml experience all desirable.
Healthcare industry experience.
Good communication skills.

Thank you for your time and look forward to work with you.
____________________________________________________________
Thanks
Chris Brown | Technical Recruiter
Panzer Solutions LLC
chris.br...@panzersolutions.com
Direct: 203-652-1444*119

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