*Hi*
*Hope you are doing well, Please reply to ,* *shiv...@technocraftsol.com* <shiv...@technocraftsol.com> *Title: **LAN Switching Customer Support Engineer* *Loc:** BUCKINGHAM, Texas* Main Requirements Layer 2/ LAN Switching troubleshooting (not design, monitoring or installation) Nexus-OS is required (Nexus 7k/ N7K preferred) Job is taking calls from live customer in emergency situations, must be able to lead on the call, be seen as trusted advisor and work well within the team. Responsibilities: Provide second line phone/email/fax consultation to independently debug complex network problems. Acts as a focal point for large account network problem resolution. Provides support on a world-wide basis to customers. --Provide systems/product training to peers within team. Acts as a technical expert and is a go-to resource for the team. Works independently, receiving minimal supervision, with no instruction on routine work and general instruction on new assignments. --Interfaces with lower level CSE's, VARs, OEMs & end-users & internal engineering departments. Works on problems of diverse scope where analysis requires evaluation of identifiable factors. Requirements: Ability to analyze, use and configure medium to large networks Minimum 3+ years of LAN experience with specific expertise sought in configuration and troubleshooting of Catalyst 6500 and other legacy LAN Switching platforms. Knowledge with Nexus OS and N7K is required. Clear understanding of ISO's OSI model and TCP/IP protocol suite. Understanding of Layer2 protocols and ability to think solutions to difficult problems arising on a day to day in a real world implementations. In depth protocol knowledge of different spanning-tree implementations and hands on experience solving network outages. Debugging experience on resolving issues related to FHRP, ARP/MAC, Unicast flooding, Multicast(IGMP, PM), QOS(Queueing and scheduling algorithms viz.., WRR, LLQ, RED, WRED) , PVLAN, Etherchannel, Trunking, VTP, SPAN Monitor, REP. Requires strong background in switching, implementation, customer interfacing, and troubleshooting usability, interoperability, and quality of the 6k/7k product lines. Working knowledge and ability to understand the architecture of Nexus 7000, Line cards ( M-series/F-series). In-depth understanding of the protocols LACP, UDLD, DHCP, BFD. knowledge of nexus related features VTP, Fabric path, OTV, TRILL, LISP Knowledge of VPC, Fabric Path, OTV, TRILL, LISP is a required. Experience and exposure to routing protocols and large scale architecture. Effective communication skills both verbally and written are imperative for this position. Proven crisis management skills --Ability and willingness to work various shifts is needed Regards, Shivani Asthana Phone: 614-664-7661 Email: shiv...@technocraftsol.com Website: www.technocraftsol.com Yahoo ID: shivani.pheno...@yahoo.com <harshit...@ymail.com> Gtalk ID: shivani.pheno...@gmail.com <harshit...@ymail.com> Linked In: in.linkedin.com/pub/shivani-asthana/63/641/6a9 -- You received this message because you are subscribed to the Google Groups "REQSRESUMES" group. To unsubscribe from this group and stop receiving emails from it, send an email to reqsresumes+unsubscr...@googlegroups.com. To post to this group, send email to reqsresumes@googlegroups.com. Visit this group at http://groups.google.com/group/reqsresumes. For more options, visit https://groups.google.com/groups/opt_out.
