Title: Jr. UNIX OPERATOR — NIGHT SHIFT
Location: SanFrancisco, CA
Length: 6+ months


We are adding an Unix Operator to our San Francisco office. This individual
will work during the night shift hours of 11:00 PM to 7:30 AM, Sunday to
Friday.  The operator is also required to work some holidays on a 12-hour
shift as part of a rotation between several other operators on the team.

This position entails monitoring Unix processes and running various batch
jobs to ensure their completion for clients on the next day.  The job
requires communication with clients, peers, supervisors/managers, operators
and various support staff.  The Unix Operator will perform backups and
monitor daily processes in the data center.

As a computer operations employee, we expect you will:

Provide client support and system monitoring
Schedule, execute and monitor computer programs
Perform file transfers, backup/restore functions, monitor computer room
environments, various reporting statistics, and respond to client requests

Primary responsibilities:

Maintain incremental and full backups, catalog and archive tapes
Ensure system backup procedures are successfully performed according to
schedules
Monitor all backups and escalate as issues arise
Telecommunications – retrieving and uploading client data files from/to
external client ftp sites
Monitoring job processes in the nightly job queue and rerun failed batch
processes; ensure tasks are processed in accordance with schedule of
operations
Conduct minor troubleshooting – system stalls, disk full errors, resolve SUN
downtime situations to resume and continue normal operations in accordance
to specific guidelines
Complete special projects and duties as assigned by management

Qualifications:

Ability to work in a technically complex computer and network environment
3+ years of Unix experience and some Windows 2003 and XP experience
Good technical knowledge of Windows, Linux, TCP/IP, SAN technology,
familiarity with Cisco routers and switches
Excellent telephone manners and good interpersonal skills, with ability to
work in a team environment
Must be diligent, organized, patient, and trustworthy

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