*Please submit resumes to gop...@procaltech.com <gop...@procaltech.com>*
Title: Workflow Manager Location : Newark, DE Duration: 6+ months Client: CSC Job Description: Minimum 6 years experience for each: Experience in all phases of Application Software Development Project and Run & Maintain management and delivery. Technical lead for e-delivery team and first line of client support and communications. Responsible for work flow and delivery . Experience working with directly with clients and external software vendors. Managing and interacting with geographically disperse team. Position located in Newark, Delaware. Roles requires face to face meeting with clients and other technical teams. Minimum skill set: - Organization - Client communication - Application development, support and testing - Experience with e-delivery Point of contact for support requests for all apps in M&S portfolio. Point of escalation for all issues in apps in prod environment Weekly TAMs to review open PQRs, discuss issues Organize and lead troubleshooting calls for any prod related issues Participate in Axalta separation meetings as required and interface with CSC PMs to provide status and technical updates/issues to Axalta/CSC Facilitate team meetings/discussions to find solutions pertaining to migration tasks/changes to apps Create and manage PQRs in CPMT, work with Vernon towards closure or update status of overdue PQRs Working with IBM middleware and database teams for various operational tasks such as deployments, security patches, password resets, account setups Onboarding of a new resource or team to a server/environment - request setup of team accounts using Myaccess system or with Axalta infrastructure provider Work with IBM security, CSC security to ensure apps are patched or monitor and review security incidents Point of contact for IBM annual DR exercise for extranet apps. Coordinate team members to participate in the DR exercise for app setup, deployment and testing as per the plan provided OMS/Online issues - first point of contact Online invoice/salesreporting interfaces - first point of contact Technical point of contact for Informatica On Demand Jobs, issues, changes, salesforce data downloads Mobius day to day support requests - data, extracts, reports, adhoc queries Teamsite content changes for Canada portal SME for DPC legacy applications - DPC Business web Point of contact for orphaned applications Single point of contact for consulting for OMS/Colornet/Online invoice to Axalta vendor Testing application changes for Mobius and other apps as required. Primary contact point for testing apps during Next gen migration - work with business for UATs documentation, attend calls, make app changes and confirm success for migration. *Thanks & Regards,* *Gopal - Resource Manager* *Procal Technologies Inc,* *1506 Stelton Road, 2nd Floor, Suite A* *Piscataway, NJ-08854* *Email: **gop...@procaltech.com* <gop...@procaltech.com> *Direct: 732-429-1833* *Fax: 973-756-4132* Note: We respect your Online Privacy. This is not an unsolicited mail. Under Bills.1618 Title III passed by the 105th U.S. Congress this mail cannot be considered Spam as long as we include Contact information and a method to be removed from our mailing list. Previously you registered to receive our emails, if you are no longer interested in receiving our e-mails then please reply with a "REMOVE" in the subject line at gop...@procaltech.com and mention all the e-mail addresses to be removed -- You received this message because you are subscribed to the Google Groups "REQSRESUMES" group. To unsubscribe from this group and stop receiving emails from it, send an email to reqsresumes+unsubscr...@googlegroups.com. To post to this group, send email to reqsresumes@googlegroups.com. Visit this group at http://groups.google.com/group/reqsresumes. For more options, visit https://groups.google.com/d/optout.
