*Hello,*


*Greetings from **Diverse Lynx, LLC*



*Any interest in following position.*



*Title**:* System Administrator



*Location : * Atlanta, GA


*Duration *: 8  months


*Relevant Experience : * 6-8  Years


*(in Yrs*


*  Job Description*:-


*Role Description                    *



The Admin / Developer for Serv ...

The Admin / Developer for ServiceNow will be responsible for configuring,
administering and scripting the ServiceNow ITSM tool. This role will work
with the ITS Management leadership to develop technical solutions that
satisfy the business needs of the IT and other departments seeking to use
ServiceNow.

• Familiar with Fuji release and request functionality/workflow

• Expereince working with Business Service and Application startucture to
route tickets

• Configuration/Customization of the ServiceNow system, including creating
workflows to support; Incident, Problem and Change Management

• Build service requests from customer requirements including requests,
request items and tasks using workflows to manage data flows from the
customer to the support teams providing the service

• Famililar with Asset Management (ITAM) best practices

• Uses scripting tools and Service Now functionality to create script to
automate rote tasks being done in ServiceNow

• Develops integrations/interfaces with other existing tools, e.g
monitoring tools

• Gathers specifications from the IT department and delivers a
product/release that meets the needs presented. In Create requirements
definitions and technical specifications documentation.

• Load, manipulate, and maintain data between Service-now and other systems

• Work with IT managers to generate views and reports as needed

• Must analyze and fully understand user requirements and current
procedures in order to improve system capabilities, automate process
workflows and address scheduling limitations throughout the development and
delivery of the ServiceNow roadmap

• Thorough understanding of ITIL/ITSM processes

• Performs system and integration testing with sample and live data

Monitor health, usage, and overall compliance of the application



*Essential Skills         *

Minimum Qualifications Educat ...

Minimum Qualifications Education:

• B.S. in Computer Science or equivalent experience in a work related
field/discipline Experience:



• Three (3) years of directly related work experience

• Knowledge, Skills, and Abilities

• Knowledge of Active Directory/LDAP

• Knowledge of disciplined software release build/deploy processes

• Knowledge of integrating with internal and external applications and
systems

• Knowledge of cross-browser and platform compatibility requirements
including IE rendering issues

• Knowledge of integrating with internal and external applications and
systems

• Knowledge of cross-browser and platform compatibility requirements
including IE rendering issues

• Knowledge of JavaScript, HTML, CSS and good web design practices

• Ability to effectively communicate with all levels of the organization

• Ability to demonstrate analytical and problem solving skills

• Ability to interface and develop with Java/J2EE backend technologies

• Ability to work on multiple overlapping projects • Ability to work
independently with minimal supervision



*Thanks & Regards*



*Tabish Abdin*

Diverse Lynx* | *www.diverselynx.com* |*

300 Alexander Park, Suite 200 Princeton, NJ 08540
Phone: 732-452-1006 Ext 298 | *tabish.ab...@diverselynx.com
<tabish.ab...@diverselynx.com>*



For our open jobs please visit Diverselynx Jobs
<http://jobs.diverselynx.com/candidates/myjobs/searchjobsdone.jsp?a=9xjdnw687b7a7nvvdyut936kpjlgy0023blrozaecads0pdnwppcswnaaku8ji2g>



*Note: Email is the best way to reach me.*

-- 
*Please send me the resume at tabish.ab...@diverselynx.com
<tabish.ab...@diverselynx.com> *

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