*Sr Network Cisco Voice Consultant L3* Location : Savannah, GA
Duration : 6- Months *Cisco Unified Call Manager, Cisco Unified Call Manager Express, Cisco Unity, Cisco IPCC Express, Cisco Voice Gateway, Cisco Voice network deployment models* Job Description: v Determines work procedures, prepares work schedules, and expedites workflow: Studies and standardizes procedures to improve efficiency and effectiveness of Cisco Voice network operations. v Have the knowledge on Cisco Products viz. Cisco Unified Call Manager, Cisco Unified Call Manager Express, Cisco Unity, Cisco IPCC Express, Cisco Voice Gateway. v Have clear understanding of Cisco Voice network deployment models and should understand functioning of voice network devices. v Have worked on Cisco Unified communication products like Cisco Unified Communication Manager, IPCC Express, Cisco Unity Voicemail, Cisco Wireless Phones and Cisco Call Manager express. v Good implementation/troubleshooting experience on Cisco IPT & IPCC Express. v Have clear understanding on VOIP protocols like SIP, H.323 and MGCP v Have clear understanding on Telecom infrastructure protocols like ISDN and analog signaling. v Maintain and update voice network diagrams and vendor information for voice network devices v Have very good troubleshooting and analytical skills. v Work with Third Party Providers to assist in Problem resolution of telecommunication Problems. v Project Management v Provide team support and process improvements through individual contributions. v Performs advanced remote/on site troubleshooting activities encompassing system design issues, upgrade plans, creation of technical product documentation, upgradation & site coordinations. v Initiates network improvement recommendations based upon experiences in field v Provide onsite operations and admin consultancy during system administration & maintenance v Performs Root Cause Analysis v Tracks and updates key performance metrics. v Manages and overseas shift handover process v Acts as point of contact for all service delivery issues/ pending work/ escalations v Project Management v Provide team support and process improvements through individual contributions. v Handles escalations v Participate in routine operational meetings v Minimum of 10 years experience in the network industry; v *CCNP Voice certification is must.* v Must have worked in ITIL environment v Minimum of five years on large network environment for mission critical support environment and a minimum of three years product knowledge acquired through a mixture of empirical and formal certification v The ability to communicate technical details and concepts to at least senior management level within a customer organization, v In depth knowledge of and experience with Cisco routing & Switching Products Thanks & Regards, *Raghavendra Gaddam*, Agile Enterprise Solutions Inc Phone: 630-242-6423 Ext: 221 !! Fax: 630-206-2397 E-mail: raghavendra_gad...@aesinc.us.com !! www.aesinc.us.com Note: If you have received this mail in error or prefer not to receive such emails in the future, please reply with "REMOVE" in the subject line and the email id(s) to be removed. All removal requests will be honored ASAP. We sincerely apologize for any inconvenience caused. -- You received this message because you are subscribed to the Google Groups "REQSRESUMES" group. To unsubscribe from this group and stop receiving emails from it, send an email to reqsresumes+unsubscr...@googlegroups.com. To post to this group, send email to reqsresumes@googlegroups.com. Visit this group at http://groups.google.com/group/reqsresumes. For more options, visit https://groups.google.com/d/optout.
