[request-sponsor] CR 6428415 *HOT* Created P1 opensolaris/triage-queue Machines freezes after choosing installation option]
Hi Mr Goldberg, That's fine for me. I'm very happy that you would like to help me. Could you tell me what the normal procedures are in order to continue? Thanks in advance Best regards, Ivan - Original Message - From: "Seth Goldberg" To: Cc: Sent: Wednesday, June 07, 2006 10:37 PM Subject: [request-sponsor] CR 6428415 *HOT* Created P1 opensolaris/triage-queue Machines freezes after choosing installation option] > Hi, > >I'll sponsor this one whenever Ivan wants a sponsor :). > > --S > > 8< > > Dear Mr, Ms, > > I have submitted a Bug (see below) by using the "Report a Bug" form on > http://bugs.opensolaris.org/ > Could somebody assist me through the initial development process? > > Thanks a lot > Best regards, > Ivan > > - Original Message - > From: "Linda Bernal" > To: > Sent: Sunday, May 21, 2006 6:52 PM > Subject: [Fwd: CR 6428415 *HOT* Created P1 opensolaris/triage-queue > Machines > freezes after choosing installation option] > > >> >> *Synopsis*: Machines freezes after choosing installation option >> http://bt2ws.central.sun.com/CrPrint?id=6428415 >> >> This is a high priority CR and requires your immediate attention. >> Please evaluate it as soon as possible. Thank you. >> >> >> *Change Request ID*: 6428415 >> >> *Synopsis*: Machines freezes after choosing installation option >> >> Product: solaris >> Category: opensolaris >> Subcategory: triage-queue >> Type: Defect >> Subtype: Status: 1-Dispatched >> Substatus: Priority: 1-Very High >> Introduced In Release: Introduced In Build: Responsible Manager: >> karyn.ritter at sun.com >> Responsible Engineer: Initial Evaluator: opensolaris-bugs-triage at >> sun.com >> Keywords: opensolaris >> >> === *Description* >> >> Category >> OpenSolaris >> Sub-Category >> Website >> Description >> During installation of Opensolaris Build 37/38/39 the machine freezes >> after whatever install option I choose (ex 1. Solaris Interactive >> (default). >> Some remarks: >> To debug the kernel I already booted the Opensolaris installation with >> the -kdvs bootparameters. >> In the KMDB debugger I've placed a breakpoint: ::bp ata`ata_common_id >> I continue the kernel by issuing the :c command >> Each time the ata_common_id function is called (depends on the number of >> disks in the system) I run the following commands: >> ::step out >> :c >> The machine does not seem to freeze during execution of the ata_common_id >> function. >> After some time I get the actual install options: >> 1. Solaris Interactive (default) >> 2. Custom Jumpstart >> 3. etc... >> After selecting one of these options the actual freeze occurs. I'm not >> able to do a F1+A to stacktrace. I downgraded my bios version but the >> problem still does occur then. I upgraded my BIOS to v3.06, the result >> is >> that the installation freezes yet earlier. I also disabled PnP and >> legacy >> USB support in the BIOS but also without any success! >> Frequency >> Always >> Regression >> Solaris 10 >> Steps to Reproduce >> Running installation from cd >> Expected Result >> Successfull installation >> Actual Result >> Freezing machine >> Error Message(s) >> Test Case >> Workaround >> Submitter wants to work on bug >> Yes >> Additional configuration information >> Tyan Thunder K8S Pro (S2882) motherboard BIOS version 3.03 >> 1 x AMD Opteron 246 >> 1GB DDR 400Mhz ECC RAM >> 1 X SCSI Seagate Cheetah 36GB 15000RPM >> 2 X HITACHI Deskstart 160GB >> 1 X NEC DVD WRITER >> >> *** (#1 of 1): 2006-05-21 16:41:45 GMT+00:00 karyn.ritter at sun.com >> *** Last Edit: 2006-05-21 16:41:45 GMT+00:00 karyn.ritter at sun.com >> >> >> === *Comments* >> === >> >> === *Evaluation* >> = >> >> === *Suggested Fix* >> == >> >> === *Workaround* >> = >> >> === *Justification* >> == >> Priority changed from [] to [1-Very High] >> Unable to install Op
[request-sponsor] CR 6428415 *HOT* Created P1 opensolaris/triage-queue Machines freezes after choosing installation option]
[NOTE: Let's take this off this list for future communications] Hi, The following URL gives a good overview of the process: http://www.opensolaris.org/os/communities/participation (You're in the development phase :) -- we just need to root-cause the problem and and come up with fix, at which point you'll test it, and we can integrate it.) I'll try to help as best I can (but of course without having the hardware it's difficult to do direct debugging, and the general idea of sponsorship is to have the contributor do the heavy-lifting), including advice on how to debug problems like these. One thing we may want to do is contact Tyan and see if they can tell us what changed in their 2882 BIOS from v3.03 to 3.06 (since you stated that going back to v3.03 cleared up on of the hangs). Thanks, --S Quoting Ivan Van den Bossche, who wrote the following on Wed, 7 Jun 2006: > Hi Mr Goldberg, > > That's fine for me. I'm very happy that you would like to help me. > > Could you tell me what the normal procedures are in order to continue? > > Thanks in advance > Best regards, > Ivan > > - Original Message - From: "Seth Goldberg" > To: > Cc: > Sent: Wednesday, June 07, 2006 10:37 PM > Subject: [request-sponsor] CR 6428415 *HOT* Created P1 > opensolaris/triage-queue Machines freezes after choosing installation option] > > >> Hi, >> >>I'll sponsor this one whenever Ivan wants a sponsor :). >> >> --S >> >> 8< >> >> Dear Mr, Ms, >> >> I have submitted a Bug (see below) by using the "Report a Bug" form on >> http://bugs.opensolaris.org/ >> Could somebody assist me through the initial development process? >> >> Thanks a lot >> Best regards, >> Ivan >> >> - Original Message - >> From: "Linda Bernal" >> To: >> Sent: Sunday, May 21, 2006 6:52 PM >> Subject: [Fwd: CR 6428415 *HOT* Created P1 opensolaris/triage-queue >> Machines >> freezes after choosing installation option] >> >> >>> >>> *Synopsis*: Machines freezes after choosing installation option >>> http://bt2ws.central.sun.com/CrPrint?id=6428415 >>> >>> This is a high priority CR and requires your immediate attention. >>> Please evaluate it as soon as possible. Thank you. >>> >>> >>> *Change Request ID*: 6428415 >>> >>> *Synopsis*: Machines freezes after choosing installation option >>> >>> Product: solaris >>> Category: opensolaris >>> Subcategory: triage-queue >>> Type: Defect >>> Subtype: Status: 1-Dispatched >>> Substatus: Priority: 1-Very High >>> Introduced In Release: Introduced In Build: Responsible Manager: >>> karyn.ritter at sun.com >>> Responsible Engineer: Initial Evaluator: opensolaris-bugs-triage at >>> sun.com >>> Keywords: opensolaris >>> >>> === *Description* >>> >>> Category >>> OpenSolaris >>> Sub-Category >>> Website >>> Description >>> During installation of Opensolaris Build 37/38/39 the machine freezes >>> after whatever install option I choose (ex 1. Solaris Interactive >>> (default). >>> Some remarks: >>> To debug the kernel I already booted the Opensolaris installation with >>> the -kdvs bootparameters. >>> In the KMDB debugger I've placed a breakpoint: ::bp ata`ata_common_id >>> I continue the kernel by issuing the :c command >>> Each time the ata_common_id function is called (depends on the number of >>> disks in the system) I run the following commands: >>> ::step out >>> :c >>> The machine does not seem to freeze during execution of the ata_common_id >>> function. >>> After some time I get the actual install options: >>> 1. Solaris Interactive (default) >>> 2. Custom Jumpstart >>> 3. etc... >>> After selecting one of these options the actual freeze occurs. I'm not >>> able to do a F1+A to stacktrace. I downgraded my bios version but the >>> problem still does occur then. I upgraded my BIOS to v3.06, the result is >>> that the installation freezes yet earlier. I also disabled PnP and legacy >>> USB support in the BIOS but also without any success! >>> Frequency >>> Always >>
[request-sponsor] CR 6428415 *HOT* Created P1 opensolaris/triage-queue Machines freezes after choosing installation option]
Hi, I'll sponsor this one whenever Ivan wants a sponsor :). --S 8< Dear Mr, Ms, I have submitted a Bug (see below) by using the "Report a Bug" form on http://bugs.opensolaris.org/ Could somebody assist me through the initial development process? Thanks a lot Best regards, Ivan - Original Message - From: "Linda Bernal" To: Sent: Sunday, May 21, 2006 6:52 PM Subject: [Fwd: CR 6428415 *HOT* Created P1 opensolaris/triage-queue Machines freezes after choosing installation option] > > *Synopsis*: Machines freezes after choosing installation option > http://bt2ws.central.sun.com/CrPrint?id=6428415 > > This is a high priority CR and requires your immediate attention. > Please evaluate it as soon as possible. Thank you. > > > *Change Request ID*: 6428415 > > *Synopsis*: Machines freezes after choosing installation option > > Product: solaris > Category: opensolaris > Subcategory: triage-queue > Type: Defect > Subtype: Status: 1-Dispatched > Substatus: Priority: 1-Very High > Introduced In Release: Introduced In Build: Responsible Manager: > karyn.ritter at sun.com > Responsible Engineer: Initial Evaluator: opensolaris-bugs-triage at sun.com > Keywords: opensolaris > > === *Description* > > Category > OpenSolaris > Sub-Category > Website > Description > During installation of Opensolaris Build 37/38/39 the machine freezes > after whatever install option I choose (ex 1. Solaris Interactive > (default). > Some remarks: > To debug the kernel I already booted the Opensolaris installation with > the -kdvs bootparameters. > In the KMDB debugger I've placed a breakpoint: ::bp ata`ata_common_id > I continue the kernel by issuing the :c command > Each time the ata_common_id function is called (depends on the number of > disks in the system) I run the following commands: > ::step out > :c > The machine does not seem to freeze during execution of the ata_common_id > function. > After some time I get the actual install options: > 1. Solaris Interactive (default) > 2. Custom Jumpstart > 3. etc... > After selecting one of these options the actual freeze occurs. I'm not > able to do a F1+A to stacktrace. I downgraded my bios version but the > problem still does occur then. I upgraded my BIOS to v3.06, the result is > that the installation freezes yet earlier. I also disabled PnP and legacy > USB support in the BIOS but also without any success! > Frequency > Always > Regression > Solaris 10 > Steps to Reproduce > Running installation from cd > Expected Result > Successfull installation > Actual Result > Freezing machine > Error Message(s) > Test Case > Workaround > Submitter wants to work on bug > Yes > Additional configuration information > Tyan Thunder K8S Pro (S2882) motherboard BIOS version 3.03 > 1 x AMD Opteron 246 > 1GB DDR 400Mhz ECC RAM > 1 X SCSI Seagate Cheetah 36GB 15000RPM > 2 X HITACHI Deskstart 160GB > 1 X NEC DVD WRITER > > *** (#1 of 1): 2006-05-21 16:41:45 GMT+00:00 karyn.ritter at sun.com > *** Last Edit: 2006-05-21 16:41:45 GMT+00:00 karyn.ritter at sun.com > > > === *Comments* > === > > === *Evaluation* > = > > === *Suggested Fix* > == > > === *Workaround* > = > > === *Justification* > == > Priority changed from [] to [1-Very High] > Unable to install Opensolaris on machine > karyn.ritter at sun.com 2006-05-21 16:41:43 GMT > > *** (#1 of 1): 2006-05-21 16:41:43 GMT+00:00 karyn.ritter at sun.com > *** Last Edit: 2006-05-21 16:41:43 GMT+00:00 karyn.ritter at sun.com > > > === *Additional Details* > = >Targeted Release: Commit To Fix In Build: Fixed In Build: > Integrated In Build: Verified In Build: See Also: Duplicate of: Hooks: >Hook1: Hook2: Hook3: Hook4: Hook5: Hook6: > ivan.van.den.bossche at pandora.be > Interest List: Program Management: Root Cause: Requires Security > Coordination: false > Fix Affects Documentation: No > Fix Affects Localization: No > Reported by: > === *History* > >Date Submitted: 2006-05-21 16:41:41 GMT+00:00 >Submitted By: karyn.ritter at sun.com > >Status ChangedDate Updated Updated By > > > === *Solution* > === > > > === *Service Request* > >ID: 1-199788306 >Customer: >Account Name: opensolaris.org bug logging >Contact Role: D-Development >Impact: Critical >Functionality: Primary >Se
