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Position: Unicenter Developer

Location: Boca Raton, FL

Duration: 18-24 months

Rate: $52/hr

 

 

A = Candidate must have these attributes 
B = Management strongly desire the candidate has these attributes 
C = Management desires the candidate has these attributes 

Skills Needed 
A- Unicenter skills, Six years general IT experience and at least 3 years of

experience with deploying, configuring and maintaining CA Unicenter
ServicePlus Service Desk, dashboards and Desktop Server Management. 

B- Technical skills, Experience as a Systems Engineer/Administrator for a
large scale Windows, Solaris and VMS environment. Experience in Microsoft
SQL and Oracle. 
B J2EE 
B Perl Programming 
C - XML 
C- Documentation for design specifications 
C- Data analysis, trouble shooting and problem solving skills 
C- Excellent interpersonal, verbal, and written communication skills. 

Knowledge and Experience Needed 
A- Mastery of Service Desk product methodologies 
A- HTML 
A- Screen Painter 
A- Customized Reports for Service Desk 
A- Minimum of 2 years of Java and J2EE 
A- Minimum of 3 years of development/deployment experience in Service Desk
R11 
A- Minimum of 3 years of development/deployment experience in Desktop Server
Management R11 
A- Good knowledge of Network System Management R11 
A- Experience in deploying service types, and workflows for change orders
and Issues 
A- Proficient in Integration of Service Desk into Network System Management,
Spectrum, desktop server management and eHealth. 
A- Experience in building Models rules and Alerts 
A- Experience in SQL Queries 
A- Experience in Building 
B-Proficient in relational database Oracle, SQL. 

Responsibilities :
The responsibilities of the Unicenter Engineer are to adapt the
organizationally defined process within tailoring guidelines for specific
projects. Have familiarity with the CMMI model. Perform development
activities with Spectrum, eHealth and Network System Management so that they
are providing value to our customers. 


Have a familiarity with a wide variety of system environments and
application 
Types 
Elicit requirements using interviews, document analysis, requirements 
workshops, storyboards, surveys, site visits, business process descriptions,
use cases, scenarios, event lists, business analysis, competitive product
analysis, task and 
workflow analysis, and/or viewpoints 
Participate in requirements prioritization. 
Participate in peer reviews of work products derived from requirements 
Participate in peer reviews of work products derived from requirements
specifications to ensure that the requirements were interpreted correctly. 
Establish and implement effective requirements practices, including use and
continuous improvement of a requirements process. Assist with the
development of the organizations requirements engineering policies,
procedures, and tools. 


Measures of Performance 
Successful Enterprise Management deployment across the Tolls Data Center,
and External business that TDC supports 
Feedback from key customer or project representatives 
Customer satisfaction measures 
Satisfying or exceeding requirements development schedules, resource
constraints, and quality goals 
Education and certifications 
Relevant Bachelors Degree or equivalent experience.

 

 

Kunal Lalwani



 

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