Re: ARCserve vs Retrospect Server Backup

2001-03-07 Thread Ben Eastwood

I have lots to comment on this thread! I Love Retro and ditched Arcserve for
Retro about six months ago. I had used it for years to back up Macs, and now
I'm using it for about ten NT servers, Including one that has over 160 GB of
Drive space, a couple that run MS SQL Server 7, and a Lotus Notes server.
Lots of open DBs on that one. Here are some things I've found:

Retro is much more reliable than Arcserve. It just works. Its easier to
setup, more flexible, and most importantly, easier to restore from.

Open File Manager works to back up the open databases just fine, BUT there
is a conflict between OFM and NT's services for macintosh that causes nasty
crashes on the server being backed up. There is apparently fix for this
available from MS, but it is not available for download, it requires a
(paid) service call to MS Support. I is supposed to be fixed in the next NT
SP, but with Win2k on the market, that may never come. I don't know it it is
a problem in Win2k. I'll be finding out soon...

I have also had trouble with the 400,000 file/defined volume limit in
Retrospect. As web developers we are working with a lot of little files in
pretty complex directory structures. When a Retrospect volume contains more
than 400,000 files you will start to get -519 out of memory errors and the
backup will fail. 

The workaround for this is to define the Retrospect volumes at a lower level
of the directory structure, which is a bit of a pain. If that is not
workable, you could try scheduling an automated task with an NT "at" command
to have the large folder zipped into an archive before the backup runs and
them backup the archive. A little Rube Goldberg, but it should work. I
haven't tried it though...

I have been told that this will be fixed in the next version of Retrospect.
I can't wait!

Backing up servers is one thing, but Retrospect's advantages really become
apparent when you want to backup workstations as well. the "backup server"
function is really cool, especially if you have laptop users. Retrospect
uses the network very efficiently! And since the Server version comes with
100 clients, you should have no trouble with client licensing unless you
have a pretty big organization.

I hope this helps, Tom.
-- 
Ben Eastwood
IT Manager
wilweb.com
5650 Hollis St.
Suite 2
Emeryville CA, 94608
510-594-7037
[EMAIL PROTECTED]


 From: "Stephen Jones" [EMAIL PROTECTED]
 Reply-To: "retro-talk" [EMAIL PROTECTED]
 Date: Wed, 7 Mar 2001 12:45:58 -0500
 To: "'retro-talk'" [EMAIL PROTECTED]
 Subject: RE: ARCserve vs Retrospect Server Backup
 
 I wonder if St. Bernard's Open File Manager will work in conjunction with
 Retrospect?  It works with a ton of other software vendors.  Their web site
 is www.stbernard.com.
 
 I do not have any affiliation with that package, I'm just making it known it
 exists and may help guys looking for SQL, Exchange or Open file backup.
 
 Steve
 
 -Original Message-
 From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf
 Of Irena Solomon
 Sent: Wednesday, March 07, 2001 11:59 AM
 To: retro-talk
 Subject: Re: ARCserve vs Retrospect Server Backup
 
 
 Hi Jim,
 
 Thanks for the feedback! I just wanted to clarify a few points though, as
 you seem to be running into limitations that should not exist.
 
 for some reason the support for the HP DLT drive was dropped in that
 version.
 
 Drive support is never removed when we release a software update. Any device
 supported in 5.11 is also supported in 5.15. If 5.15 is having trouble
 seeing your drive for some reason, there's something going on that is
 preventing Retrospect from loading the correct driver.
 
 
 A Mac backup server will not back up a NT4 server which has MSSQL 7
 installed,
 there is some sort of conflict.
 
 Having MSSQL 7 installed on a machine won't, on it's own, prevent a backup
 of that computer to a Mac. The only limit you'll run into is that Retrospect
 is unable to back up open databases, but this isn't a function of backing up
 to a Mac server. This is because database files have a "lock range," which
 locks in all or part of a database so that it cannot be accessed by any
 other application when it is being accessed by the database software.
 
 
 One more annoying thing about Retro Windows is that you cannot browse to
 your
 target files
 
 In what situation? There are very few situations that would require you to
 know a path name to access a volume.
 
 
 And retro cannot not run as a service
 
 Retrospect uses the Retrospect Launcher Service to automatically launch when
 the program is not open. You needn't even be logged in to Windows for the
 program to automatically launch! For more on this, see page 154 of the 5.0
 User's Guide.
 
 I advise you to contact Tech Support with any questions. We can help you get
 your drive showing up in 5.15 or configure any aspect of Retrospect to take
 advantage of it's features.
 
 Best Regards,
 
 Irena Solomon
 

Re: ARCserve vs Retrospect Server Backup

2001-03-07 Thread Ben Eastwood

David-
Are you also using Open File Manager, and if so does it work OK in Win2k
with Services for Mac? ( I know this is not really a retrospect issue, but
not totally offtopic..)
-- 
Ben Eastwood
IT Manager
wilweb.com
[EMAIL PROTECTED]


 From: "Kraut, David" [EMAIL PROTECTED]
 Reply-To: "retro-talk" [EMAIL PROTECTED]
 Date: Wed, 7 Mar 2001 17:11:38 -0500
 To: 'retro-talk' [EMAIL PROTECTED]
 Subject: RE: ARCserve vs Retrospect Server Backup
 
 I use it to back up a mix of (20) NT4 and Win2000 Servers.  The retrospect
 program is running on a 2000 Server and works fine.  I've also used ArcServe
 in the past and wild horses couldn't drag me back to that nightmare of a
 product!!  :)
 
 
 
 
 
 David Kraut
 
 
 -Original Message-
 From:  [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]
 Sent: Wednesday, March 07, 2001 8:53 AM
 To: retro-talk
 Subject: ARCserve vs Retrospect Server Backup
 
 
 I've been using ARCserve for many years to backup my NT 4.0 Server and
 NT Workstations and long time ago to backup a Novell server.  For the
 Mac side of things though I've always preferred and used Retrospect.  I
 prefer Retrospect because it's much easier to install, use and maintain
 than ARCserve.  Both products have been very reliable though I'd have to
 say that Retrospect has proved to be a little more reliable than ARCserve.
 
 Now I'm finding myself needing to upgrade ARCserve to the new ARCserve
 2000.  However, I'd really rather drop ARCserve and switch to Retrospect
 Server Backup to perform the NT 4.0 Server (and eventually Windows 200
 Server) and NT Workstation backups.  Comparing the the two product's
 features and supported drives looks to be essentially the same.
 
 Anyone out there with experience using Retrospect Server Backup on a
 Windows NT 4.0 Server?  I'd love to get some feedback about it.
 
 Thanks!!
 
 -- 
 Tom Roth  *  [EMAIL PROTECTED]  *  tel 336.716.4493
 Wake Forest University School of Medicine
 Dept of Biomedical Communications
 Medical Center Blvd  *  Winston-Salem, NC 27157-1011
 http://www.wfubmc.edu/biomed/
 
 
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tape library question

2000-12-06 Thread Ben Eastwood



I have an Exabyte 230 D and when I click the "scan media" button, nothing
happens. Isn't it supposed to load each tape and get the name? Will it then
associate the name with the barcode label and be able to tell if I remove
one cartridge (5 tapes) and put in another, as long as the barcoding is
unique?

--Ben




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BSOD with Retrospect 5.1 Server

2000-12-04 Thread Ben Eastwood



I get a reproducable blue screen on a compaq 1600 R with two smart array
controllers (221 and 3200) both controlling RAID 5 arrays. The crash
happens everytime I  do the device scan. I think it's related to the RAID
controllers, but I'm not sure. Has anyone seen this behavior before?
Machine is running NT 4.0 SP 6a, and we have St Bernard's Open File Manager
on it as well.

TIA

Ben




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RE: BSOD with Retrospect 5.1 Server

2000-12-04 Thread Ben Eastwood



I called Dantz and they quickly solved the problem for me.
In the Retrospect directory (C:\program files\dantz\retrospect) is a file
called aspichk.exe. Run this to find out which version (if any) of aspi is
installed on your server. Mine had none. ASPI stands for Advanced SCSI
Programming Interface, BTW (I had to look that up!). By default, Retrospect
uses ASPI to acess the SCSI drives, but can use something called "NT
Passthu," which uses the installed specific drivers. I think that there is
a conflickt between the SmartArray drivers and retrospect, because without
ASPI, I got the BSOD every time.

The answer is to install ASPI on the system. this doesn't seem to affect
the smart array cards at all, they still use their own drivers, but it made
Retrospect much happier. Dantz supplies this, too. In the same directory,
run aspiinst.exe and then reboot the system. Now I can scan the SCSI busses
and see the tape drives! It also appears to ignore the Smart arrray cards
and the RAIDs on those busses. Pretty cool, thanks to Dantz tech support!

On a related note, I found that OFM was incompatible with my Anti-virus
software(McAfee Net Shield  4.0), and had to remove it 'till I can upgrade
the AV later this week. It also caused a nasty BSOD.

--Ben




Rob Davies [EMAIL PROTECTED] on 12/04/2000 02:54:22 PM

Please respond to "retro-talk" [EMAIL PROTECTED]

To:   "'retro-talk'" [EMAIL PROTECTED]
cc:(bcc: Ben Eastwood/HMG/Wilson Learning/US)
Subject:  RE: BSOD with Retrospect 5.1 Server




Yes!
I also have a 1600R with RAID 5 and Retrospect 5.15. It also crashes
everytime it does a device scan in ineteractive mode. It doesn't crash when
it autolaunches (well, usually - I have found some unexpected restarts the
next morning, but can't be certain of the cause). The server is running
WinNT, SP5.
It runs NT Backup perfectly (though with some open files)

The Compaq tech has replaced the internal DAT drive and is considering
replacing the RAID controller, SCSI card etc.

Any ideas would be gratefully accepted.

Thanks,
Rob

 --
 From:   Ben Eastwood
 Reply To:retro-talk
 Sent:   Tuesday, 5 December 2000 3:52 AM
 To: [EMAIL PROTECTED]
 Subject: BSOD with Retrospect 5.1 Server



 I get a reproducable blue screen on a compaq 1600 R with two smart array
 controllers (221 and 3200) both controlling RAID 5 arrays. The crash
 happens everytime I  do the device scan. I think it's related to the RAID
 controllers, but I'm not sure. Has anyone seen this behavior before?
 Machine is running NT 4.0 SP 6a, and we have St Bernard's Open File
 Manager
 on it as well.

 TIA

 Ben




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How Long does this take for you?

2000-12-04 Thread Ben Eastwood



I have questions for y'all:

When running a backup operation of a LOCAL disk (RAID 5 Array, actually)to
a DLT7000 drive, I noticed that the Performance reported varied widely,
from a high of 450MB/min to a low of 13 MB/min, and the "Time Remaining"
would jump around pretty much based on this. Is that normal? The folder I
backed up had over 36 GB in it, mostly little files. In fact there were
over 300,000 files in about 10,000 folders, if that matters. Also the
"Scanning" before the backup took a long time.

The actual backup took about 6 hours, and then it went into "Updating
catalog" for about 45 minutes and then on to "building snapshot," where it
is now. During these last two sections, it has said "time remaining
00:00:00," but it's not really done... and the progress bar is only about
halfway across. Is that any real indication of how much time I have left?

comments appreciated

--ben




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