RE: Retrospect and Yamaha 6416S CD-RW drive
I don't mean to beat a dead horse, but I too have heard from Yamaha (Tom Bailey, 1/31/2000) that "Dantz Software is testing the firmware update." Unless I missed something Neither Matthew Tevenan nor other Dantz spokesperson has indicated this to be the case. Of course they haven't said it's BS either. I guess I'd like to ask if Dantz can indicate if there's any truth to the statement made by Tom Bailey. Even if Dantz isn't responsible for the performance of the drive, has Yamaha provided a firmware update for testing? Brooks Peters(301) 227-1243 (voice) NSWC - Carderock Division(301) 227-5930 (fax) Code 5500 (Bldg. 18, Rm. 127)mailto:[EMAIL PROTECTED] 9500 MacArthur Blvd. West Bethesda, MD 20817-5700 -- From: Matthew Tevenan Reply To: retro-talk Sent: Monday, February 14, 2000 11:33 AM To: retro-talk Subject: Re: Retrospect and Yamaha 6416S CD-RW drive Moe, Dantz has verified that there is a bug in the firmware of the Yamaha 6416 CD-RW drive. While we have notified Yamaha of this bug, until Yamaha releases a fix for this problem, we can no longer officially support backup to the Yamaha 6416 CD-RW drive with Retrospect or Retrospect Express. The bug will cause the drive to intermittently return error 100 (illegal command) when used with Retrospect on slower Macintosh and PC models. We have some suggestions to try to work around this problem: use a faster backup computer if there is one available, or try to increase the data rate by disabling software compression and minimizing external activity during backup. Though you can make Retrospect recognize this drive by purchasing an upgrade to Retrospect 4.2, you may see the error when backing up to this drive on your Mac. The only computers I have not seen this error occur on are Power Mac G3s and G4s, though even these fast machines are not guaranteed to work correctly with the drive. We apologize for the inconvenience this may cause you. You have been added to our list of customers with this problem and will be notified when newer firmware from Yamaha is available. We're hoping to receive a resolution to this soon! Regards, Matthew Tevenan Technical Support Specialist Dantz Development Corporation 925.253.3050 [EMAIL PROTECTED] -- -- To subscribe:[EMAIL PROTECTED] To unsubscribe: [EMAIL PROTECTED] Archives:http://list.working-dogs.com/lists/retro-talk/ Problems?: [EMAIL PROTECTED]
Re: Retrospect and Yamaha 6416S CD-RW drive
Moe, Dantz has verified that there is a bug in the firmware of the Yamaha 6416 CD-RW drive. While we have notified Yamaha of this bug, until Yamaha releases a fix for this problem, we can no longer officially support backup to the Yamaha 6416 CD-RW drive with Retrospect or Retrospect Express. The bug will cause the drive to intermittently return error 100 (illegal command) when used with Retrospect on slower Macintosh and PC models. We have some suggestions to try to work around this problem: use a faster backup computer if there is one available, or try to increase the data rate by disabling software compression and minimizing external activity during backup. Though you can make Retrospect recognize this drive by purchasing an upgrade to Retrospect 4.2, you may see the error when backing up to this drive on your Mac. The only computers I have not seen this error occur on are Power Mac G3s and G4s, though even these fast machines are not guaranteed to work correctly with the drive. We apologize for the inconvenience this may cause you. You have been added to our list of customers with this problem and will be notified when newer firmware from Yamaha is available. We're hoping to receive a resolution to this soon! Regards, Matthew Tevenan Technical Support Specialist Dantz Development Corporation 925.253.3050 [EMAIL PROTECTED] From: Moe Rubenzahl [EMAIL PROTECTED] Reply-To: "retro-talk" [EMAIL PROTECTED] Date: Sat, 12 Feb 2000 21:03:24 -0800 To: retro-talk [EMAIL PROTECTED] Subject: Retrospect and Yamaha 6416S CD-RW drive Retrospect 4.0 won't back up to my new Yamaha 6416S CD-RW drive (1.0c firmware). It does not even see the drive. I have: - checked for newer ROM software from Yamaha - gotten the latest (and last) driver update (14) from Dantz Dantz's support folks say no version of Retrospect works with this drive; but they are working on it. So my question is: Is it really this hopeless? Anyone have any workaround? I'll gladly update my Retrospect 4.0 if it will help. If not -- any other way to backup to this CD-RW other than backing up to a disk file and then using Toast to copy the file to CD? -- -- To subscribe:[EMAIL PROTECTED] To unsubscribe: [EMAIL PROTECTED] Archives:http://list.working-dogs.com/lists/retro-talk/ Problems?: [EMAIL PROTECTED] -- -- To subscribe:[EMAIL PROTECTED] To unsubscribe: [EMAIL PROTECTED] Archives:http://list.working-dogs.com/lists/retro-talk/ Problems?: [EMAIL PROTECTED]
Re: Retrospect and Yamaha 6416S CD-RW drive
At 21:03 -0800 2/12/00, Moe Rubenzahl wrote: Retrospect 4.0 won't back up to my new Yamaha 6416S CD-RW drive (1.0c firmware). It does not even see the drive. I have: - checked for newer ROM software from Yamaha - gotten the latest (and last) driver update (14) from Dantz Dantz's support folks say no version of Retrospect works with this drive; but they are working on it. So my question is: Is it really this hopeless? Anyone have any workaround? I'll gladly update my Retrospect 4.0 if it will help. If not -- any other way to backup to this CD-RW other than backing up to a disk file and then using Toast to copy the file to CD? recently seen on this list: At 21:08 -0500 1/28/00, [EMAIL PROTECTED] wrote: From: [EMAIL PROTECTED] Date: Fri, 28 Jan 2000 21:08:27 EST Subject: Re: 6416 Yamaha again :-( To: [EMAIL PROTECTED] I wrote to Yamaha and got this response: We have known of this bug and have provided Dantz with a beta firmware that they have confirmed solves this issue. We expect to have it posted on our web site in the next few weeks. Regards, Criag -- [EMAIL PROTECTED] Ben Liberman -- -- -- To subscribe:[EMAIL PROTECTED] To unsubscribe: [EMAIL PROTECTED] Archives:http://list.working-dogs.com/lists/retro-talk/ Problems?: [EMAIL PROTECTED]
