RE: VXA tape trouble and warning

2001-03-08 Thread Frank Saab

Recently, there was a post on this list about loss of data with VXA drives if the 
power is cycled while a tape is in the drive. Some of the statements in that post were 
incorrect. One very important correction: VXA tape drives DO have the capability to 
recover data after a  power loss. This is an explanation from the Ecrix technical 
support team of exactly how this works.

HOW DO MOST DRIVES HANDLE POWER LOSS?
With most tape backup devices, a loss of power means a loss of data.  If power is lost 
during a write operation a tape drive will not have a proper end of data marker which 
defines where the current backup finished.  This separates new and old data.  When the 
'power loss' tape is read a fatal error may occur when a tape drive crosses the 
boundary between new and old data.

HOW DOES VXA HANDLE POWER LOSS?
If a VXA drive is powered off in the middle of a write operation, it can still recover 
the data. It does this by correcting the data format to take into account the absence 
of an end of data marker. This will allow reading of the tape up to the point where 
power was lost. However, the drive must go through a recovery process to determine 
where the boundary between new and old data. You can
expect 1-4 hours before the drive comes ready.  With firmware of V2848 or lower the 
middle (rectangle) LED would blink.  With V2959 firmware the right arrow will blink 
green/yellow indicating a format recovery is underway.

HOW DOES VXA HANDLE OTHER INTERRUPTIONS?
If a write operation stops sending data to the tape drive for 10 minutes the drive 
will write a 'pseudo' end of data marker and then reposition itself to the back side 
of the last block of data that was just written.  This way the tape can be read with 
no problems.

A WORD OF CAUTION
All this being said, it is NOT a good idea to power off ANY tape drive with a tape 
still in the drive.  The best protection for your data is to remove the tape before 
powering off your drive.

If you are having difficulties with any tapes caused by a power interruption, please 
contact us at [EMAIL PROTECTED]

- Frank Saab
  [EMAIL PROTECTED]
  Ecrix





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VXA tape trouble and warning

2001-03-02 Thread Bob Durst

I am having troubles with my VXA tapes and thought I'd pass on some 
signs, symptoms and a warning.

The warning: Don't powercycle the VXA drive with a tape in it. Ecrix 
confirms that one is *likely* to destroy or lose some header 
information and the tape *may* then be recognized by RS as ERASED. 
There is no way to recover the umpteen gigs of info that are already 
on the tape at this point. Let me hear you all say redundant backups 
three times real fast right now!

The trouble: Lost communications between the computer and the VXA 
drive. Backup will stall in the middle for various reasons (client 
dropped off the network, 519 errors, slow response...). RS will still 
be trying to run the backup and I've been able to stop the backup. 
Upon starting any backup to the tape at this point, the VXA drive is 
unrecognized (no SCSI drive recognition while RS scans the bus). I 
then restarted the computer, and powercycled the drive (tape still in 
it, as it wouldn't eject using the front panel). Tape is now 
unrecognized by RS and is listed as "erased" when it is inserted. 
Neither RS nor ECRIX have any solution (they reviewed the RS log 
files and their own log files from the drive), although ECRIX said 
they thought RS was working on communications problems with the 
drive, this was not confirmed by RS support.

Haven't solved the communications problem yet, but if anyone has 
suggestions, I'm looking for answers. Suspects are SCSI cables (easy 
to check, just haven't traded them out yet).

System: beige G3, MacOS 9.0.4, RS 4.3, external VXA on built-in SCSI 
bus with a CD-R following it on the same bus (cables are all short).
-- 
Bob Durst
Note my new e-mail address: [EMAIL PROTECTED]
Please update your address book to reflect the change.
Visit my web site: http://fst.orst.edu/bob_durst/


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Re: VXA tape trouble and warning

2001-03-02 Thread Todd Williams

I've reset DDS-* drives by holding down the eject button for 5 
seconds to soft reset the device.  Can the same be accomplished on 
these drives  It might save your tapes.


I am having troubles with my VXA tapes and thought I'd pass on some 
signs, symptoms and a warning.

The warning: Don't powercycle the VXA drive with a tape in it. Ecrix 
confirms that one is *likely* to destroy or lose some header 
information and the tape *may* then be recognized by RS as ERASED. 
There is no way to recover the umpteen gigs of info that are already 
on the tape at this point. Let me hear you all say redundant backups 
three times real fast right now!

The trouble: Lost communications between the computer and the VXA 
drive. Backup will stall in the middle for various reasons (client 
dropped off the network, 519 errors, slow response...). RS will 
still be trying to run the backup and I've been able to stop the 
backup. Upon starting any backup to the tape at this point, the VXA 
drive is unrecognized (no SCSI drive recognition while RS scans the 
bus). I then restarted the computer, and powercycled the drive (tape 
still in it, as it wouldn't eject using the front panel). Tape is 
now unrecognized by RS and is listed as "erased" when it is 
inserted. Neither RS nor ECRIX have any solution (they reviewed the 
RS log files and their own log files from the drive), although ECRIX 
said they thought RS was working on communications problems with the 
drive, this was not confirmed by RS support.

Haven't solved the communications problem yet, but if anyone has 
suggestions, I'm looking for answers. Suspects are SCSI cables (easy 
to check, just haven't traded them out yet).

-- 

Todd Williams   UCSD ECE Computing Support Group (858)-534-7821

If you ever stop learning . . . perhaps you're dead!!!


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