Unable to reset user password on RB 2.0

2014-05-20 Thread MoonWalker
hi, One of my users forgot his password and he requested to reset his password.The system send him an email, but when he tried to click on the link he gets the following message. Something broke! (Error 500) It appears something broke when you tried to go to here. This is either a bug in

Re: Unable to reset user password on RB 2.0

2014-05-20 Thread David Trowbridge
This is probably a bug. Can you check the logs to find a traceback? -David On Tue, May 20, 2014 at 5:15 PM, MoonWalker daniel.cabrera...@gmail.comwrote: hi, One of my users forgot his password and he requested to reset his password.The system send him an email, but when he tried to click

Re: Unable to reset user password on RB 2.0

2014-05-20 Thread MoonWalker
This is the link that the user got http://codereview.local/account/reset/MTc-3rr-f8c1f5f1c29c8b9d0695/http://codereview.devneta.local/account/reset/MTc-3rr-f8c1f5f1c29c8b9d0695/ P.S codereview.local is the server name On Wednesday, May 21, 2014 10:15:25 AM UTC+10, MoonWalker wrote: hi, One

Re: Unable to reset user password on RB 2.0

2014-05-20 Thread MoonWalker
David, Thank your for your replay, I tried to enable logs from the GUI by going to System Information - Server Log, but I got this message: The page you were looking for does not exist. If you're pretty sure this page *does* exist, try logging inhttp://codereview.devneta.local/account/login/

Re: Unable to reset user password on RB 2.0

2014-05-20 Thread MoonWalker
Seems like logging is not enable. I can not remember how to enable it :-/ On Wednesday, May 21, 2014 10:45:57 AM UTC+10, MoonWalker wrote: David, Thank your for your replay, I tried to enable logs from the GUI by going to System Information - Server Log, but I got this message: The page

Re: Unable to reset user password on RB 2.0

2014-05-20 Thread MoonWalker
never mind found it :-) conf/settings_local.py and set DEBUG to True On Wednesday, May 21, 2014 10:51:50 AM UTC+10, MoonWalker wrote: Seems like logging is not enable. I can not remember how to enable it :-/ On Wednesday, May 21, 2014 10:45:57 AM UTC+10, MoonWalker wrote: David, Thank

Re: Unable to reset user password on RB 2.0

2014-05-20 Thread MoonWalker
NoReverseMatch at /account/reset/MTc-3rs-b3748417e7b66b3a7560/ Reverse for 'password_reset_complete' with arguments '()' and keyword arguments '{}' not found. 0 pattern(s) tried: [] Request Method:GETRequest URL: http://codereview.devneta.local/account/reset/MTc-3rs-b3748417e7b66b3a7560/Django

Re: Unable to reset user password on RB 2.0

2014-05-20 Thread Christian Hammond
That's debug mode, which you don't want to leave on long-term, as it alters many of the behaviors of Review Board. The Logging settings page is what you're looking for. Christian On Tuesday, May 20, 2014, MoonWalker daniel.cabrera...@gmail.com wrote: never mind found it :-)

Re: Unable to reset user password on RB 2.0

2014-05-20 Thread MoonWalker
sure, I got this after activating server log and performing the previous steps: 01:17:52ERROR - Exception thrown for user AnonymousUser at http://codereview.devneta.local/account/reset/MTc-3rs-c684237ed2f76fc70e53/ Reverse for 'password_reset_complete' with arguments '()' and keyword

Re: Unable to reset user password on RB 2.0

2014-05-20 Thread David Trowbridge
Yes. Please file it including the above traceback. -David On Tue, May 20, 2014 at 6:25 PM, MoonWalker daniel.cabrera...@gmail.comwrote: sure, I got this after activating server log and performing the previous steps: 01:17:52ERROR - Exception thrown for user AnonymousUser at

Re: Unable to reset user password on RB 2.0

2014-05-20 Thread MoonWalker
Done. Issue 3358https://code.google.com/p/reviewboard/issues/detail?id=3358 :Unable to reset password On Wednesday, May 21, 2014 11:28:50 AM UTC+10, David Trowbridge wrote: Yes. Please file it including the above traceback. -David On Tue, May 20, 2014 at 6:25 PM, MoonWalker