Re: Issue 2377 in reviewboard: HTTP 500 error in the tooltip on hover of a user name with accented characters in name

2012-01-21 Thread reviewboard

Updates:
Status: Started
Owner: trowb...@gmail.com

Comment #1 on issue 2377 by trowb...@gmail.com: HTTP 500 error in the  
tooltip on hover of a user name with accented characters in name

http://code.google.com/p/reviewboard/issues/detail?id=2377

(No comment was entered for this change.)

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Issue 2377 in reviewboard: HTTP 500 error in the tooltip on hover of a user name with accented characters in name

2011-11-09 Thread reviewboard

Status: New
Owner: 
Labels: Type-Defect Priority-Medium

New issue 2377 by petit...@gmail.com: HTTP 500 error in the tooltip on  
hover of a user name with accented characters in name

http://code.google.com/p/reviewboard/issues/detail?id=2377

* NOTE: Do not post confidential information in this bug report. *
*   If you need immediate support, please contact*
*   reviewbo...@googlegroups.com *

What version are you running?
1.6

What's the URL of the page containing the problem?
https://reviewboard.ourdomain.com/r/1649/

What steps will reproduce the problem?
1. In the Updates section after the description of the review request, let  
your mouse cursor over the name of someone who updated the request. If the  
name contains accented characters such as é or ç, an HTTP 500 error is  
displayed in the tooltip.



What is the expected output? What do you see instead?
Expected: The user information.
Actually: An HTTP 500 error.

What operating system are you using? What browser?
Windows 7 Enterprise Service Pack 1 x64
Google Chrome v15.0.874.106

Please provide any additional information below.
Here is some parts of the HTTP 500 error:


Environment:


Request Method: GET
Request URL: https://reviewboard.corp.coveo.com/users/aturgeon/infobox/

Django Version: 1.3
Python Version: 2.6.6
Installed Applications:
['django.contrib.admin',
 'django.contrib.auth',
 'django.contrib.contenttypes',
 'django.contrib.markup',
 'django.contrib.sites',
 'django.contrib.sessions',
 'djblets.datagrid',
 'djblets.feedview',
 'djblets.gravatars',
 'djblets.log',
 'djblets.siteconfig',
 'djblets.util',
 'djblets.webapi',
 'reviewboard.accounts',
 'reviewboard.admin',
 'reviewboard.attachments',
 'reviewboard.changedescs',
 'reviewboard.diffviewer',
 'reviewboard.notifications',
 'reviewboard.reports',
 'reviewboard.reviews',
 'reviewboard.scmtools',
 'reviewboard.site',
 'reviewboard.webapi',
 'django_evolution']
Installed Middleware:
('django.middleware.gzip.GZipMiddleware',
 'django.middleware.common.CommonMiddleware',
 'django.middleware.doc.XViewMiddleware',
 'django.middleware.http.ConditionalGetMiddleware',
 'django.middleware.locale.LocaleMiddleware',
 'django.contrib.sessions.middleware.SessionMiddleware',
 'django.contrib.auth.middleware.AuthenticationMiddleware',
 'djblets.siteconfig.middleware.SettingsMiddleware',
 'reviewboard.admin.middleware.LoadSettingsMiddleware',
 'djblets.log.middleware.LoggingMiddleware',
 'reviewboard.admin.middleware.CheckUpdatesRequiredMiddleware',
 'reviewboard.admin.middleware.X509AuthMiddleware',
 'reviewboard.site.middleware.LocalSiteMiddleware')


Traceback:
File /usr/local/lib/python2.6/dist-packages/Django-1.3-py2.6.egg/django/core/handlers/base.py  
in  
get_response
  111. response = callback(request, *callback_args,  
**callback_kwargs)
File /usr/local/lib/python2.6/dist-packages/ReviewBoard-1.6-py2.6.egg/reviewboard/accounts/decorators.py  
in  
_check

  19. return login_required(view_func)(*args, **kwargs)
File /usr/local/lib/python2.6/dist-packages/Djblets-0.6.10-py2.6.egg/djblets/auth/util.py  
in  
_checklogin

  46. return view_func(request, *args, **kwargs)
File /usr/local/lib/python2.6/dist-packages/ReviewBoard-1.6-py2.6.egg/reviewboard/reviews/views.py  
in  
user_infobox

  1166. set_etag(response, etag)
File /usr/local/lib/python2.6/dist-packages/Djblets-0.6.10-py2.6.egg/djblets/util/http.py  
in  
set_etag

  68. response['ETag'] = etag
File /usr/local/lib/python2.6/dist-packages/Django-1.3-py2.6.egg/django/http/__init__.py  
in  
__setitem__

  528. header, value = self._convert_to_ascii(header, value)
File /usr/local/lib/python2.6/dist-packages/Django-1.3-py2.6.egg/django/http/__init__.py  
in  
_convert_to_ascii

  517. value = value.encode('us-ascii')

Exception Type: UnicodeEncodeError at /users/aturgeon/infobox/
Exception Value: 'ascii' codec can't encode character u'\xe9' in position  
2: ordinal not in range(128), HTTP response headers must be in US-ASCII  
format




/usr/local/lib/python2.6/dist-packages/Django-1.3-py2.6.egg/django/http/__init__.py  
in  
_convert_to_ascii

+ '\n\n' + self.content
def _convert_to_ascii(self, *values):
Converts all values to ascii strings.
for value in values:
if isinstance(value, unicode):
try:
value = value.encode('us-ascii') ...
except UnicodeError, e:
e.reason += ', HTTP response headers must be in  
US-ASCII format'

raise
else:
value = str(value)
if '\n' in value or '\r' in value:
▶ Local vars
VariableValue
values  
('ETag',
 u'Am\xe9lie:Turgeron:aturg...@coveo.com:2011-11-09  
09:48:26:1315518092:True')

self