Re: Issue 3544 in reviewboard: TypeError in reviewboard.admin.support

2014-08-26 Thread reviewboard


Comment #4 on issue 3544 by ericsnowcurrently: TypeError in  
reviewboard.admin.support

https://code.google.com/p/reviewboard/issues/detail?id=3544

Awesome.  Thanks for the quick response.

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Re: Issue 3544 in reviewboard: TypeError in reviewboard.admin.support

2014-08-26 Thread reviewboard

Updates:
Status: Fixed

Comment #3 on issue 3544 by chip...@gmail.com: TypeError in  
reviewboard.admin.support

https://code.google.com/p/reviewboard/issues/detail?id=3544

Thanks for the report! Fixed on release-2.0.x (41fc515).

This will ship with 2.0.7.

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Re: Issue 3544 in reviewboard: TypeError in reviewboard.admin.support

2014-08-26 Thread reviewboard

Updates:
Status: PendingReview
Owner: chip...@gmail.com

Comment #2 on issue 3544 by chip...@gmail.com: TypeError in  
reviewboard.admin.support

https://code.google.com/p/reviewboard/issues/detail?id=3544

(No comment was entered for this change.)

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Re: Issue 3544 in reviewboard: TypeError in reviewboard.admin.support

2014-08-26 Thread reviewboard

Updates:
Status: Confirmed
	Labels: -Priority-Medium Priority-High Milestone-Release2.0.x  
Component-RB-Site


Comment #1 on issue 3544 by chip...@gmail.com: TypeError in  
reviewboard.admin.support

https://code.google.com/p/reviewboard/issues/detail?id=3544

2.0.6 is the latest stable release. I'll make sure we fix this for 2.0.7.

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Issue 3544 in reviewboard: TypeError in reviewboard.admin.support

2014-08-26 Thread reviewboard

Status: New
Owner: 
Labels: Type-Defect Priority-Medium

New issue 3544 by ericsnowcurrently: TypeError in reviewboard.admin.support
https://code.google.com/p/reviewboard/issues/detail?id=3544

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What version are you running?

ReviewBoard 2.0.6
Djblets 0.8.9

What's the URL of the page containing the problem?

No URL. Error when running rb-site install.

What steps will reproduce the problem?
1. run rb-site install with the following options:

--noinput
--domain-name=
--db-type=postgresql
--db-name=reviewboard
--db-host=:5432
--db-user=
--db-pass=
--cache-type=memcached
--web-server-type=apache
--web-server-port=80
--python-loader=wsgi
--admin-user=admin
--admin-password=""
/var/www/reviewboard

Note that I'm not passing --admin-email nor --company.

What is the expected output? What do you see instead?

expected: no error
actual:

Setting up support ... Traceback (most recent call last):
  File "/usr/local/bin/rb-site", line 9, in 
load_entry_point('ReviewBoard==2.0.6', 'console_scripts', 'rb-site')()
   
File "/usr/local/lib/python2.7/dist-packages/ReviewBoard-2.0.6-py2.7.egg/reviewboard/cmdline/rbsite.py",  
line 1858, in main

command.run()
   
File "/usr/local/lib/python2.7/dist-packages/ReviewBoard-2.0.6-py2.7.egg/reviewboard/cmdline/rbsite.py",  
line 1226, in run

self.show_install_status()
   
File "/usr/local/lib/python2.7/dist-packages/ReviewBoard-2.0.6-py2.7.egg/reviewboard/cmdline/rbsite.py",  
line 1547, in show_install_status

self.setup_support)
   
File "/usr/local/lib/python2.7/dist-packages/ReviewBoard-2.0.6-py2.7.egg/reviewboard/cmdline/rbsite.py",  
line 1069, in step

func()
   
File "/usr/local/lib/python2.7/dist-packages/ReviewBoard-2.0.6-py2.7.egg/reviewboard/cmdline/rbsite.py",  
line 1634, in setup_support

site.register_support_page()
   
File "/usr/local/lib/python2.7/dist-packages/ReviewBoard-2.0.6-py2.7.egg/reviewboard/cmdline/rbsite.py",  
line 596, in register_support_page

url = get_register_support_url(force_is_admin=True)
   
File "/usr/local/lib/python2.7/dist-packages/ReviewBoard-2.0.6-py2.7.egg/reviewboard/admin/support.py",  
line 61, in get_register_support_url

support_data = serialize_support_data(request, force_is_admin)
   
File "/usr/local/lib/python2.7/dist-packages/ReviewBoard-2.0.6-py2.7.egg/reviewboard/admin/support.py",  
line 38, in serialize_support_data

'%s.%s.%s' % sys.version_info[:3],
TypeError: sequence item 4: expected string or Unicode, NoneType found


What operating system are you using? What browser?

Ubuntu 14.04

Please provide any additional information below.

The issue is that in reviewboard.admin.support:serialize_support_data(),  
siteconfig.get() returns None when the key is not found (so perhaps  
something changed in Djblets?).  Thus there end up being None values in the  
list passed to str.join(), which results in the TypeError.


Passing a "" default (or using the ' or ""' idiom) would resolve the  
issue.  As well, the error may indicate a failure case that happens only  
with a certain combination of options to rb-site install where defaults do  
not get set properly on siteconfig.


While it looks like later versions of ReviewBoard do not have the  
problematic serialize_support_data(), they do have get_support_url(), which  
presumably suffers from the same problem.  Furthermore, this failure  
happens with 2.0.6, which is the version that apt-get installs on Ubuntu  
14.04.  So I expect it would be worth addressing in the older version as  
well.


In the meantime I plan on working around the problem by passing empty  
strings for the --admin-email and --company options.


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