Just to check, is the browser logged in, and logged in to the right account?
-David > On Jul 31, 2014, at 3:42 AM, Stephen <srma...@gmail.com> wrote: > > Hi, > > We have a situation this morning where a published review will no longer > accept new diff sets (changes from review rework to address comments) from > rbt post (Perforce). The user tells me that they posted a diff set but then > cancelled the publication of the diffset in the browser. Subsequent rbt > post's of the pending change no longer appears to update the review, even > when we add new deltas. I've checked the user is using rbt correctly so that > is not the issue. When I examine the database via the admin interface I can > see the specific file diff that the user expects to see on the review but I > don't know how to fix this so I've avoided carrying out any admin actions. > > When we try to post the diffs again we see the following in the RB log but > not much else: > > 2014-07-31 10:13:26,397 - DEBUG - - DiffParser.parse: Beginning parse of > diff, size = 3064 > 2014-07-31 10:13:26,397 - DEBUG - - DiffParser.parse: Finished parsing diff. > > When we open the review in the browser following the post the review is in a > published state with no pending changes to publish i.e. no green banner. > > I'm not sure what info I need to post and what I can safely post here to help > diagnose this problem or to get the review working again. For now I've > advised the user to start a new review. I will also be asking users not to > cancel the publication of diff sets to avoid this problem in the future. > > Any ideas on a better solution/workaround? > > Thanks, > Stephen. > -- > Get the Review Board Power Pack at http://www.reviewboard.org/powerpack/ > --- > Sign up for Review Board hosting at RBCommons: https://rbcommons.com/ > --- > Happy user? Let us know at http://www.reviewboard.org/users/ > --- > You received this message because you are subscribed to the Google Groups > "reviewboard" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to reviewboard+unsubscr...@googlegroups.com. > For more options, visit https://groups.google.com/d/optout. -- Get the Review Board Power Pack at http://www.reviewboard.org/powerpack/ --- Sign up for Review Board hosting at RBCommons: https://rbcommons.com/ --- Happy user? Let us know at http://www.reviewboard.org/users/ --- You received this message because you are subscribed to the Google Groups "reviewboard" group. To unsubscribe from this group and stop receiving emails from it, send an email to reviewboard+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout.
