Re: 2.0.12 error on email sending on old 1.7.11 upgraded reviews
Hi, Can you confirm that this issue is fixed in 2.0.14? we've found that new reviews with these characters cause the issue: " or ' Cheers, Adam On Friday, 16 January 2015 15:56:13 UTC+11, Adam Driscoll wrote: > > Hi Folks, > > I hope everyone is doing well. > > We recently upgraded from 1.7.11 to 2.0.12 and have sorted out most of the > problems except this weird one. > > New reviews work fine. Old reviews dont and this is the "slightly edited" > error call stack from the error log reviewboard.log > > > ** > > 2015-01-16 04:12:17,687 - ERROR - - Error sending e-mail notification > with subject 'Re: Review Request 3782: xxx' on > behalf of '"Paul x" ' to '"Roger " < > roger.x...@.com>,"Paul x" ,"Dzianis > xx" ': 'ascii' codec can't encode character > u'\u2026' in position 2058: ordinal not in range(128) > Traceback (most recent call last): > File > "/usr/local/lib/python2.6/dist-packages/ReviewBoard-2.0.12-py2.6.egg/reviewboard/notifications/email.py", > > line 293, in send_review_mail > message.send() > File > "/usr/local/lib/python2.6/dist-packages/Django-1.6.10-py2.6.egg/django/core/mail/message.py", > > line 276, in send > return self.get_connection(fail_silently).send_messages([self]) > File > "/usr/local/lib/python2.6/dist-packages/Django-1.6.10-py2.6.egg/django/core/mail/backends/smtp.py", > > line 94, in send_messages > sent = self._send(message) > File > "/usr/local/lib/python2.6/dist-packages/Django-1.6.10-py2.6.egg/django/core/mail/backends/smtp.py", > > line 110, in _send > self.connection.sendmail(from_email, recipients, message.as_bytes()) > File > "/usr/local/lib/python2.6/dist-packages/Django-1.6.10-py2.6.egg/django/core/mail/message.py", > > line 137, in as_string > g.flatten(self, unixfrom=unixfrom) > File "/usr/lib/python2.6/email/generator.py", line 84, in flatten > self._write(msg) > File "/usr/lib/python2.6/email/generator.py", line 109, in _write > self._dispatch(msg) > File "/usr/lib/python2.6/email/generator.py", line 135, in _dispatch > meth(msg) > File "/usr/lib/python2.6/email/generator.py", line 201, in > _handle_multipart > g.flatten(part, unixfrom=False) > File "/usr/lib/python2.6/email/generator.py", line 84, in flatten > self._write(msg) > File "/usr/lib/python2.6/email/generator.py", line 109, in _write > self._dispatch(msg) > File "/usr/lib/python2.6/email/generator.py", line 135, in _dispatch > meth(msg) > File "/usr/lib/python2.6/email/generator.py", line 178, in _handle_text > self._fp.write(payload) > UnicodeEncodeError: 'ascii' codec can't encode character u'\u2026' in > position 2058: ordinal not in range(128) > > ** > > > Any ideas? > > > I happy to run some SQL to clean out old reviews that have invalid > characters for the subject lines. Just not sure what is supported in RB and > what the SQL to update it would be. > > Cheers, > Adam Driscoll > > -- Supercharge your Review Board with Power Pack: https://www.reviewboard.org/powerpack/ Want us to host Review Board for you? Check out RBCommons: https://rbcommons.com/ Happy user? Let us know! https://www.reviewboard.org/users/ --- You received this message because you are subscribed to the Google Groups "reviewboard" group. To unsubscribe from this group and stop receiving emails from it, send an email to reviewboard+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout.
Re: 2.0.12 error on email sending on old 1.7.11 upgraded reviews
Hi, We have a manual workaround in place that when a user finds no emails being sent they copy and paste the text fields from the existing review into notepad++, encode to UTF8 which highlights the invalid character(s), removes/edits them and copy pastes them back into reviewboard so the system behaves and emails are sent out. If anyone knows of a way to automate the conversion to UTF8 (+strip out or replace invalid characters) that would be greatly appreciated. Regards, Adam Driscoll On Friday, 16 January 2015 17:28:47 UTC+11, Adam Driscoll wrote: > > Hi, > > "Some" old reviews dont work. > > I'm not yet sure what it is, but it might be special characters in any of > the review text fields. > > Hope this adds more information. > > Cheers, > Adam > > > On Friday, 16 January 2015 15:56:13 UTC+11, Adam Driscoll wrote: >> >> Hi Folks, >> >> I hope everyone is doing well. >> >> We recently upgraded from 1.7.11 to 2.0.12 and have sorted out most of >> the problems except this weird one. >> >> New reviews work fine. Old reviews dont and this is the "slightly edited" >> error call stack from the error log reviewboard.log >> >> >> ** >> >> 2015-01-16 04:12:17,687 - ERROR - - Error sending e-mail notification >> with subject 'Re: Review Request 3782: xxx' on >> behalf of '"Paul x" ' to '"Roger " < >> roger.x...@.com>,"Paul x" ,"Dzianis >> xx" ': 'ascii' codec can't encode >> character u'\u2026' in position 2058: ordinal not in range(128) >> Traceback (most recent call last): >> File >> "/usr/local/lib/python2.6/dist-packages/ReviewBoard-2.0.12-py2.6.egg/reviewboard/notifications/email.py", >> >> line 293, in send_review_mail >> message.send() >> File >> "/usr/local/lib/python2.6/dist-packages/Django-1.6.10-py2.6.egg/django/core/mail/message.py", >> >> line 276, in send >> return self.get_connection(fail_silently).send_messages([self]) >> File >> "/usr/local/lib/python2.6/dist-packages/Django-1.6.10-py2.6.egg/django/core/mail/backends/smtp.py", >> >> line 94, in send_messages >> sent = self._send(message) >> File >> "/usr/local/lib/python2.6/dist-packages/Django-1.6.10-py2.6.egg/django/core/mail/backends/smtp.py", >> >> line 110, in _send >> self.connection.sendmail(from_email, recipients, message.as_bytes()) >> File >> "/usr/local/lib/python2.6/dist-packages/Django-1.6.10-py2.6.egg/django/core/mail/message.py", >> >> line 137, in as_string >> g.flatten(self, unixfrom=unixfrom) >> File "/usr/lib/python2.6/email/generator.py", line 84, in flatten >> self._write(msg) >> File "/usr/lib/python2.6/email/generator.py", line 109, in _write >> self._dispatch(msg) >> File "/usr/lib/python2.6/email/generator.py", line 135, in _dispatch >> meth(msg) >> File "/usr/lib/python2.6/email/generator.py", line 201, in >> _handle_multipart >> g.flatten(part, unixfrom=False) >> File "/usr/lib/python2.6/email/generator.py", line 84, in flatten >> self._write(msg) >> File "/usr/lib/python2.6/email/generator.py", line 109, in _write >> self._dispatch(msg) >> File "/usr/lib/python2.6/email/generator.py", line 135, in _dispatch >> meth(msg) >> File "/usr/lib/python2.6/email/generator.py", line 178, in _handle_text >> self._fp.write(payload) >> UnicodeEncodeError: 'ascii' codec can't encode character u'\u2026' in >> position 2058: ordinal not in range(128) >> >> ** >> >> >> Any ideas? >> >> >> I happy to run some SQL to clean out old reviews that have invalid >> characters for the subject lines. Just not sure what is supported in RB and >> what the SQL to update it would be. >> >> Cheers, >> Adam Driscoll >> >> -- Get the Review Board Power Pack at http://www.reviewboard.org/powerpack/ --- Sign up for Review Board hosting at RBCommons: https://rbcommons.com/ --- Happy user? Let us know at http://www.reviewboard.org/users/ --- You received this message because you are subscribed to the Google Groups "reviewboard" group. To unsubscribe from this group and stop receiving emails from it, send an email to reviewboard+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout.
Re: 2.0.12 error on email sending on old 1.7.11 upgraded reviews
Hi, "Some" old reviews dont work. I'm not yet sure what it is, but it might be special characters in any of the review text fields. Hope this adds more information. Cheers, Adam On Friday, 16 January 2015 15:56:13 UTC+11, Adam Driscoll wrote: > > Hi Folks, > > I hope everyone is doing well. > > We recently upgraded from 1.7.11 to 2.0.12 and have sorted out most of the > problems except this weird one. > > New reviews work fine. Old reviews dont and this is the "slightly edited" > error call stack from the error log reviewboard.log > > > ** > > 2015-01-16 04:12:17,687 - ERROR - - Error sending e-mail notification > with subject 'Re: Review Request 3782: xxx' on > behalf of '"Paul x" ' to '"Roger " < > roger.x...@.com>,"Paul x" ,"Dzianis > xx" ': 'ascii' codec can't encode character > u'\u2026' in position 2058: ordinal not in range(128) > Traceback (most recent call last): > File > "/usr/local/lib/python2.6/dist-packages/ReviewBoard-2.0.12-py2.6.egg/reviewboard/notifications/email.py", > > line 293, in send_review_mail > message.send() > File > "/usr/local/lib/python2.6/dist-packages/Django-1.6.10-py2.6.egg/django/core/mail/message.py", > > line 276, in send > return self.get_connection(fail_silently).send_messages([self]) > File > "/usr/local/lib/python2.6/dist-packages/Django-1.6.10-py2.6.egg/django/core/mail/backends/smtp.py", > > line 94, in send_messages > sent = self._send(message) > File > "/usr/local/lib/python2.6/dist-packages/Django-1.6.10-py2.6.egg/django/core/mail/backends/smtp.py", > > line 110, in _send > self.connection.sendmail(from_email, recipients, message.as_bytes()) > File > "/usr/local/lib/python2.6/dist-packages/Django-1.6.10-py2.6.egg/django/core/mail/message.py", > > line 137, in as_string > g.flatten(self, unixfrom=unixfrom) > File "/usr/lib/python2.6/email/generator.py", line 84, in flatten > self._write(msg) > File "/usr/lib/python2.6/email/generator.py", line 109, in _write > self._dispatch(msg) > File "/usr/lib/python2.6/email/generator.py", line 135, in _dispatch > meth(msg) > File "/usr/lib/python2.6/email/generator.py", line 201, in > _handle_multipart > g.flatten(part, unixfrom=False) > File "/usr/lib/python2.6/email/generator.py", line 84, in flatten > self._write(msg) > File "/usr/lib/python2.6/email/generator.py", line 109, in _write > self._dispatch(msg) > File "/usr/lib/python2.6/email/generator.py", line 135, in _dispatch > meth(msg) > File "/usr/lib/python2.6/email/generator.py", line 178, in _handle_text > self._fp.write(payload) > UnicodeEncodeError: 'ascii' codec can't encode character u'\u2026' in > position 2058: ordinal not in range(128) > > ** > > > Any ideas? > > > I happy to run some SQL to clean out old reviews that have invalid > characters for the subject lines. Just not sure what is supported in RB and > what the SQL to update it would be. > > Cheers, > Adam Driscoll > > -- Get the Review Board Power Pack at http://www.reviewboard.org/powerpack/ --- Sign up for Review Board hosting at RBCommons: https://rbcommons.com/ --- Happy user? Let us know at http://www.reviewboard.org/users/ --- You received this message because you are subscribed to the Google Groups "reviewboard" group. To unsubscribe from this group and stop receiving emails from it, send an email to reviewboard+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout.
