Re: reviewboard 1.6.11 and reviewing problems with FireFox 3.6 and IE 9
Been sick and behind on some emails. Catching up. On Oct 4, 2012, at 14:33, Chris Clark chris.cl...@actian.com wrote: The FF user who had problems has Firebug installed ready for the next time, nothing has happened so far. In a similar vein, I've Windows XP user with IE8 (the latest IE for that platform) that had a single occurrence of writing a massive comment on a review (along with diff/code comments) and the review being lost. He (luckily copy/pasted the comment text into an email) hit publish, went away for an hour for lunch and came back it was still publishing and so he ended up closing the session down and lost his review (he did NOT any point use the save option). I've just got Chrome installed on their machine but I wanted to share this experience in case anyone else experiences this. I don't know what the problem was, but we block in writing to the database and sending mail. It could have been one of these, or a browser-side problem. The other weird behavior (and I've seen this in FF too) is occasionally hitting Publish will show the do you want to navigate away from this page dialog shows up. I'm a pretty compulsive ctrl-s saver so I know this is benign (and I'm hitting publish too) but again sharing in case anyone else is seeing this. It's possible there's a problem somewhere here, but I haven't seen this except when a field was still in edit mode. Even if you hit Ctrl-S, it'll warn you, I believe. We're planning an upgrade to 1.6.12 soon, so maybe these will go away? The latter wont. The former sounds more like a server-side problem and not a bug we're shipping with, unless its a JavaScript error. Christian Chris On Thursday, September 27, 2012 2:38:14 PM UTC-7, Chris Clark wrote: On Thursday, September 27, 2012 2:12:08 PM UTC-7, Christian Hammond wrote: The IE thing is weird, because I don't think anything should have changed as far as text entry goes in a while... Which IE? The IE behavior may not be new, for the version see the title (9) but recall it was seen with 8 too. I can get access to someones machine where this seems to occur on a regular basis. For Firefox, is there anything in the JavaScript console? Installing Firebug (you may need an older one for FF3.6) would give you a lot more useful information. That might be tricky, I'm personally not seeing the problem but I'll mail out to the upgrade hold outs :-) and make sure they have it installed. I'll keep you posted on what we find. -- Want to help the Review Board project? Donate today at http://www.reviewboard.org/donate/ Happy user? Let us know at http://www.reviewboard.org/users/ -~--~~~~--~~--~--~--- To unsubscribe from this group, send email to reviewboard+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/reviewboard?hl=en -- Want to help the Review Board project? Donate today at http://www.reviewboard.org/donate/ Happy user? Let us know at http://www.reviewboard.org/users/ -~--~~~~--~~--~--~--- To unsubscribe from this group, send email to reviewboard+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/reviewboard?hl=en
Re: reviewboard 1.6.11 and reviewing problems with FireFox 3.6 and IE 9
The FF user who had problems has Firebug installed ready for the next time, nothing has happened so far. In a similar vein, I've Windows XP user with IE8 (the latest IE for that platform) that had a single occurrence of writing a massive comment on a review (along with diff/code comments) and the review being lost. He (luckily copy/pasted the comment text into an email) hit publish, went away for an hour for lunch and came back it was still publishing and so he ended up closing the session down and lost his review (he did NOT any point use the save option). I've just got Chrome installed on their machine but I wanted to share this experience in case anyone else experiences this. The other weird behavior (and I've seen this in FF too) is occasionally hitting Publish will show the do you want to navigate away from this page dialog shows up. I'm a pretty compulsive ctrl-s saver so I know this is benign (and I'm hitting publish too) but again sharing in case anyone else is seeing this. We're planning an upgrade to 1.6.12 soon, so maybe these will go away? Chris On Thursday, September 27, 2012 2:38:14 PM UTC-7, Chris Clark wrote: On Thursday, September 27, 2012 2:12:08 PM UTC-7, Christian Hammond wrote: The IE thing is weird, because I don't think anything should have changed as far as text entry goes in a while... Which IE? The IE behavior may not be new, for the version see the title (9) but recall it was seen with 8 too. I can get access to someones machine where this seems to occur on a regular basis. For Firefox, is there anything in the JavaScript console? Installing Firebug (you may need an older one for FF3.6) would give you a lot more useful information. That might be tricky, I'm personally not seeing the problem but I'll mail out to the upgrade hold outs :-) and make sure they have it installed. I'll keep you posted on what we find. -- Want to help the Review Board project? Donate today at http://www.reviewboard.org/donate/ Happy user? Let us know at http://www.reviewboard.org/users/ -~--~~~~--~~--~--~--- To unsubscribe from this group, send email to reviewboard+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/reviewboard?hl=en
Re: reviewboard 1.6.11 and reviewing problems with FireFox 3.6 and IE 9
Hi Chris, The IE thing is weird, because I don't think anything should have changed as far as text entry goes in a while... Which IE? For Firefox, is there anything in the JavaScript console? Installing Firebug (you may need an older one for FF3.6) would give you a lot more useful information. Christian -- Christian Hammond - chip...@chipx86.com Review Board - http://www.reviewboard.org VMware, Inc. - http://www.vmware.com On Thu, Sep 27, 2012 at 1:57 PM, Chris Clark chris.cl...@actian.com wrote: We upgraded a few weeks ago to 1.6.11 and we've hit a few minor problems. For IE users when they edit the description the newlines disappear and they get one massive line of text. Some times this occurs when viewing the description too and not editing. The IE compatibility mode usually helps with the display issue but not editing. I'm promoting Chrome and FF (15) internally to avoid both issues :-) I've had a few people with older FF version (3.6) where they can't edit/publish/discard reviews they started (e.g. comments on other peoples or their own review). Using FF 15 or Chrome has worked in most cases. I just now had a user tell me the are using FF 15.0.1 and they've had issues hitting the Publish button too. We've hit http://code.google.com/p/reviewboard/issues/detail?id=2728 too but I think I have a fix for that (without migrating to 1.7 beta) What kind of information can I get to help diagnose what is going on? For the FF 3.6 case I have a dump of what the web browser showed (which showed no www errors), see end of message for that. I've seen the IE newline issue (over someones shoulder) so I think I can probably get more information about that one. Thanks! --- FF 3.6 error: Error Code: 200 Error Text: OK Request URL: http://MYREVIEWBOARDSERVERADDR/api/review-requests/16046/reviews/draft/ Request Data: (none) Response Data: There may be useful error details below. The following error page may be useful to your system administrator or when reporting a bug. To save the page, right-click the error below and choose Save Page As, if available, or View Source and save the result as a .html file. Warning: Be sure to remove any sensitive material that may exist in the error page before reporting a bug! ok 0 http://MYREVIEWBOARDSERVERADDR/api/review-requests/16046/reviews/33072/diff-comments/GET http://MYREVIEWBOARDSERVERADDR/api/review-requests/16046/reviews/33072/file-attachment-comments/GET http://MYREVIEWBOARDSERVERADDR/api/review-requests/16046/reviews/33072/GET http://MYREVIEWBOARDSERVERADDR/api/review-requests/16046/reviews/33072/PUT http://MYREVIEWBOARDSERVERADDR/api/review-requests/16046/reviews/33072/screenshot-comments/GET http://MYREVIEWBOARDSERVERADDR/api/users/Gosia/ GET http://MYREVIEWBOARDSERVERADDR/api/review-requests/16046/reviews/33072/replies/GET http://MYREVIEWBOARDSERVERADDR/api/review-requests/16046/reviews/33072/DELETE 2012-09-24 06:18:30 33072 0 -- Want to help the Review Board project? Donate today at http://www.reviewboard.org/donate/ Happy user? Let us know at http://www.reviewboard.org/users/ -~--~~~~--~~--~--~--- To unsubscribe from this group, send email to reviewboard+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/reviewboard?hl=en -- Want to help the Review Board project? Donate today at http://www.reviewboard.org/donate/ Happy user? Let us know at http://www.reviewboard.org/users/ -~--~~~~--~~--~--~--- To unsubscribe from this group, send email to reviewboard+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/reviewboard?hl=en
Re: reviewboard 1.6.11 and reviewing problems with FireFox 3.6 and IE 9
On Thursday, September 27, 2012 2:12:08 PM UTC-7, Christian Hammond wrote: The IE thing is weird, because I don't think anything should have changed as far as text entry goes in a while... Which IE? The IE behavior may not be new, for the version see the title (9) but recall it was seen with 8 too. I can get access to someones machine where this seems to occur on a regular basis. For Firefox, is there anything in the JavaScript console? Installing Firebug (you may need an older one for FF3.6) would give you a lot more useful information. That might be tricky, I'm personally not seeing the problem but I'll mail out to the upgrade hold outs :-) and make sure they have it installed. I'll keep you posted on what we find. -- Want to help the Review Board project? Donate today at http://www.reviewboard.org/donate/ Happy user? Let us know at http://www.reviewboard.org/users/ -~--~~~~--~~--~--~--- To unsubscribe from this group, send email to reviewboard+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/reviewboard?hl=en
