Re: Sending review emails and peculiar error

2009-05-13 Thread Ritesh Nadhani

Just as an update I was able to finally figure out the issue.

So my thunderbird is configured to use SSL/TLS on port 465 (I must
have put this values looking into GMail docs). Putting the same value
in RB gave me error as you know. Doing more research I found out:
http://sial.org/howto/openssl/tls-name/ and
http://kutuma.blogspot.com/2007/08/sending-emails-via-gmail-with-python.html.

So looks like we might be using starttls. Thus just changing the port
to 587 and everything now works.

On Sat, Apr 25, 2009 at 1:39 PM, Christian Hammond chip...@chipx86.com wrote:
 Hmm, I don't know. Perhaps GMail is doing some kind of sender verification,
 and that's preventing the e-mails from being sent. Unless your internal
 e-mail addresses can't be reached from an external server. You may just need
 a local SMTP server.

 Christian

 --
 Christian Hammond - chip...@chipx86.com
 Review Board - http://www.review-board.org
 VMware, Inc. - http://www.vmware.com


 On Fri, Apr 24, 2009 at 12:22 PM, Ritesh Nadhani rite...@gmail.com wrote:

 Alright, finally I got some more time off work to review it.

 Not sure what is the problem. If I give incorrect SMTP details,
 reviewboard fails with the exception:

 Traceback:
 File
 /usr/lib/python2.5/site-packages/Django-1.0.2_final-py2.5.egg/django/core/handlers/base.py
 in get_response
  86.                 response = callback(request, *callback_args,
 **callback_kwargs)
 File
 /usr/lib/python2.5/site-packages/Django-1.0.2_final-py2.5.egg/django/views/decorators/cache.py
 in _wrapped_view_func
  44.         response = view_func(request, *args, **kwargs)
 File
 /usr/lib/python2.5/site-packages/Djblets-0.5beta1-py2.5.egg/djblets/webapi/decorators.py
 in _checklogin
  32.             response = view_func(request, *args, **kwargs)
 File
 /usr/lib/python2.5/site-packages/ReviewBoard-1.0beta2-py2.5.egg/reviewboard/webapi/json.py
 in review_request_publish
  493.         review_request.publish(request.user)
 File
 /usr/lib/python2.5/site-packages/ReviewBoard-1.0beta2-py2.5.egg/reviewboard/reviews/models.py
 in publish
  458.             mail_review_request(user, self, changes)
 File
 /usr/lib/python2.5/site-packages/ReviewBoard-1.0beta2-py2.5.egg/reviewboard/reviews/email.py
 in mail_review_request
  184.                          extra_context)
 File
 /usr/lib/python2.5/site-packages/ReviewBoard-1.0beta2-py2.5.egg/reviewboard/reviews/email.py
 in send_review_mail
  114.     message.send()
 File
 /usr/lib/python2.5/site-packages/Django-1.0.2_final-py2.5.egg/django/core/mail.py
 in send
  271.         return
 self.get_connection(fail_silently).send_messages([self])
 File
 /usr/lib/python2.5/site-packages/Django-1.0.2_final-py2.5.egg/django/core/mail.py
 in send_messages
  166.         new_conn_created = self.open()
 File
 /usr/lib/python2.5/site-packages/Django-1.0.2_final-py2.5.egg/django/core/mail.py
 in open
  131.
 local_hostname=DNS_NAME.get_fqdn())
 File /usr/lib/python2.5/smtplib.py in __init__
  244.             (code, msg) = self.connect(host, port)
 File /usr/lib/python2.5/smtplib.py in connect
  310.             raise socket.error, msg

 Exception Type: error at /api/json/reviewrequests/8/publish/
 Exception Value: (111, 'Connection refused')

 So that means the mailing module is being called.

 When I give right details, it just succeeds without any error...but
 the mail is never delivered?

 On Tue, Apr 14, 2009 at 2:06 PM, Ritesh Nadhani rite...@gmail.com wrote:
  Thanks Christian for all the inputs.
 
  I will work on it this after work later today and will try to find out
  problems on my side. There has to be something stupid going on my side
  as I believe people have been using RB without any problem :)
 
  Yes, I can also try with an internal server. Will come back with
  feedback soon.
 
  On Tue, Apr 14, 2009 at 1:40 PM, Christian Hammond chip...@chipx86.com
  wrote:
  It looks like your configuration is set up to log server
  connections/errors
  to an SQL database, and it's not configured correctly. So that's what
  most
  of those errors are. I don't see anything in there that would tell us
  more
  here.
 
  Generally, if your e-mail address is set for the administrator contact
  info
  in General Settings, and DEBUG is False, you would receive an e-mail
  with
  the error info. But of course that implies that you have e-mail working
  :)
  The other method is to set DEBUG to True and then click the button on
  that
  error banner for seeing more info, but if the page is jumping away,
  that
  won't work so well.
 
  I don't have a working solution off-hand that I can recommend. I'll
  give it
  some thought.
 
  Is there another e-mail server you can use that's internal?
 
  Christian
 
  --
  Christian Hammond - chip...@chipx86.com
  Review Board - http://www.review-board.org
  VMware, Inc. - http://www.vmware.com
 
 
  On Tue, Apr 14, 2009 at 10:08 AM, Ritesh Nadhani rite...@gmail.com
  wrote:
 
  Hello
 
  On Mon, Apr 13, 2009 at 7:40 PM, Christian Hammond
 

Re: Sending review emails and peculiar error

2009-04-25 Thread Christian Hammond
Hmm, I don't know. Perhaps GMail is doing some kind of sender verification,
and that's preventing the e-mails from being sent. Unless your internal
e-mail addresses can't be reached from an external server. You may just need
a local SMTP server.

Christian

-- 
Christian Hammond - chip...@chipx86.com
Review Board - http://www.review-board.org
VMware, Inc. - http://www.vmware.com


On Fri, Apr 24, 2009 at 12:22 PM, Ritesh Nadhani rite...@gmail.com wrote:


 Alright, finally I got some more time off work to review it.

 Not sure what is the problem. If I give incorrect SMTP details,
 reviewboard fails with the exception:

 Traceback:
 File
 /usr/lib/python2.5/site-packages/Django-1.0.2_final-py2.5.egg/django/core/handlers/base.py
 in get_response
  86. response = callback(request, *callback_args,
 **callback_kwargs)
 File
 /usr/lib/python2.5/site-packages/Django-1.0.2_final-py2.5.egg/django/views/decorators/cache.py
 in _wrapped_view_func
  44. response = view_func(request, *args, **kwargs)
 File
 /usr/lib/python2.5/site-packages/Djblets-0.5beta1-py2.5.egg/djblets/webapi/decorators.py
 in _checklogin
  32. response = view_func(request, *args, **kwargs)
 File
 /usr/lib/python2.5/site-packages/ReviewBoard-1.0beta2-py2.5.egg/reviewboard/webapi/json.py
 in review_request_publish
  493. review_request.publish(request.user)
 File
 /usr/lib/python2.5/site-packages/ReviewBoard-1.0beta2-py2.5.egg/reviewboard/reviews/models.py
 in publish
  458. mail_review_request(user, self, changes)
 File
 /usr/lib/python2.5/site-packages/ReviewBoard-1.0beta2-py2.5.egg/reviewboard/reviews/email.py
 in mail_review_request
  184.  extra_context)
 File
 /usr/lib/python2.5/site-packages/ReviewBoard-1.0beta2-py2.5.egg/reviewboard/reviews/email.py
 in send_review_mail
  114. message.send()
 File
 /usr/lib/python2.5/site-packages/Django-1.0.2_final-py2.5.egg/django/core/mail.py
 in send
  271. return
 self.get_connection(fail_silently).send_messages([self])
 File
 /usr/lib/python2.5/site-packages/Django-1.0.2_final-py2.5.egg/django/core/mail.py
 in send_messages
  166. new_conn_created = self.open()
 File
 /usr/lib/python2.5/site-packages/Django-1.0.2_final-py2.5.egg/django/core/mail.py
 in open
  131.
 local_hostname=DNS_NAME.get_fqdn())
 File /usr/lib/python2.5/smtplib.py in __init__
  244. (code, msg) = self.connect(host, port)
 File /usr/lib/python2.5/smtplib.py in connect
  310. raise socket.error, msg

 Exception Type: error at /api/json/reviewrequests/8/publish/
 Exception Value: (111, 'Connection refused')

 So that means the mailing module is being called.

 When I give right details, it just succeeds without any error...but
 the mail is never delivered?

 On Tue, Apr 14, 2009 at 2:06 PM, Ritesh Nadhani rite...@gmail.com wrote:
  Thanks Christian for all the inputs.
 
  I will work on it this after work later today and will try to find out
  problems on my side. There has to be something stupid going on my side
  as I believe people have been using RB without any problem :)
 
  Yes, I can also try with an internal server. Will come back with feedback
 soon.
 
  On Tue, Apr 14, 2009 at 1:40 PM, Christian Hammond chip...@chipx86.com
 wrote:
  It looks like your configuration is set up to log server
 connections/errors
  to an SQL database, and it's not configured correctly. So that's what
 most
  of those errors are. I don't see anything in there that would tell us
 more
  here.
 
  Generally, if your e-mail address is set for the administrator contact
 info
  in General Settings, and DEBUG is False, you would receive an e-mail
 with
  the error info. But of course that implies that you have e-mail working
 :)
  The other method is to set DEBUG to True and then click the button on
 that
  error banner for seeing more info, but if the page is jumping away, that
  won't work so well.
 
  I don't have a working solution off-hand that I can recommend. I'll give
 it
  some thought.
 
  Is there another e-mail server you can use that's internal?
 
  Christian
 
  --
  Christian Hammond - chip...@chipx86.com
  Review Board - http://www.review-board.org
  VMware, Inc. - http://www.vmware.com
 
 
  On Tue, Apr 14, 2009 at 10:08 AM, Ritesh Nadhani rite...@gmail.com
 wrote:
 
  Hello
 
  On Mon, Apr 13, 2009 at 7:40 PM, Christian Hammond 
 chip...@chipx86.com
  wrote:
   The e-mail settings being lost sounds like an issue we just fixed in
 a
   nightly. If you set the e-mail settings and then restart your web
   server, do
   they still disappear?
 
  Interestingly no. I restarted Apache couple of times and it kept the
  record. Though after submitting 3-4 times, it loses it. Probably,
  fixed in the nightly.
 
  So how do I go about testing it? Should I just get the SVN and do -
  sudo setup.py install or do I have to upgrade the site also?
 
  This is a test machine so I can play around with stuff.
 
  
   It's hard 

Re: Sending review emails and peculiar error

2009-04-14 Thread Ritesh Nadhani

Hello

On Mon, Apr 13, 2009 at 7:40 PM, Christian Hammond chip...@chipx86.com wrote:
 The e-mail settings being lost sounds like an issue we just fixed in a
 nightly. If you set the e-mail settings and then restart your web server, do
 they still disappear?

Interestingly no. I restarted Apache couple of times and it kept the
record. Though after submitting 3-4 times, it loses it. Probably,
fixed in the nightly.

So how do I go about testing it? Should I just get the SVN and do -
sudo setup.py install or do I have to upgrade the site also?

This is a test machine so I can play around with stuff.


 It's hard to say what's wrong with your e-mail settings. Can you check your
 web server's error log and see if there's any backtraces?


Hmm, for some reason - the error message stayed for one second longer
and it seemed to be some server error.

tail -f /var/log/apache2/error.log
[Tue Apr 14 10:05:45 2009] [error] mod_log_sql: child spawned but
unable to open database link
[Tue Apr 14 10:05:45 2009] [error] mod_log_sql: insufficient
configuration info to establish database link
[Tue Apr 14 10:05:45 2009] [error] mod_log_sql: child spawned but
unable to open database link
[Tue Apr 14 10:05:45 2009] [error] mod_log_sql: insufficient
configuration info to establish database link
[Tue Apr 14 10:05:45 2009] [error] mod_log_sql: child spawned but
unable to open database link
[Tue Apr 14 10:05:45 2009] [error] mod_log_sql: insufficient
configuration info to establish database link
[Tue Apr 14 10:05:45 2009] [error] mod_log_sql: child spawned but
unable to open database link
[Tue Apr 14 10:05:45 2009] [notice] Apache/2.2.8 (Ubuntu)
mod_python/3.3.1 Python/2.5.2 PHP/5.2.4-2ubuntu5.5 with Suhosin-Patch
configured -- resuming normal operations
[Tue Apr 14 10:06:02 2009] [error] mod_log_sql: insufficient
configuration info to establish database link
[Tue Apr 14 10:06:02 2009] [error] mod_log_sql: child spawned but
unable to open database link

Does that help? I dont know how it can be database error because it
seems to be the storing the data correctly.

 Christian

 --
 Christian Hammond - chip...@chipx86.com
 Review Board - http://www.review-board.org
 VMware, Inc. - http://www.vmware.com


 On Mon, Apr 13, 2009 at 4:07 PM, Ritesh Nadhani rite...@gmail.com wrote:

 Hello

 So I created 3 users and added them to default reviewer group. I then
 went to Admin section and added the Email settings. I added my gmail
 settings and checking use TLS authentication.

 According to docs at

 http://www.review-board.org/docs/manual/dev/admin/management/review-groups/#e-mail-and-review-groups,
 since I dont have any mailing list attached to the repository so it
 will send mail to everybody in the review board.

 After doing the email settings, I went ahead and added a request. For
 some reason, the process got stuck when I click on Publish. The
 buttons are greyed out and nothing happened. Clicking on View Diff
 threw up some error for microsecond which I could not read. Then the
 publish/discard publish were gone and the patch was correctly
 submitted.

 Hoping that the mail was sent, I check my inbox and nothing there.

 I repeat the process using the same patch and test and same errors. I
 could not read the error :(

 Suddenly, it worked. But no mails. I went and checked the email
 settings and BAM and everything was gone. The settings were changed to
 the default localhost and port 25. Hmm.

 I edited the settings and tried to repeat the process and same thing.
 First 3-4 times (though I could not repeat the exact number of times)
 will give you an error (which will only stay for couple of
 microseconds and go off). Then suddenly it works and the email
 settings are lost.

 Setting the debug value to True as suggested at:

 http://groups.google.com/group/reviewboard/browse_thread/thread/42fd2fd6ee5285bd?pli=1

 Nothing special happened except that the error stayed for some more
 time and I was able to catch a  glimpse:

 Publishing of the draft has failed for some reason Error 0 (i think).

 Please contact your admin.

 If I go and remove the email, then everything works.

 Any idea how I can debug this problem?

 --
 Ritesh
 http://www.riteshn.com




 




-- 
Ritesh
http://www.riteshn.com

--~--~-~--~~~---~--~~
You received this message because you are subscribed to the Google Groups 
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To post to this group, send email to reviewboard@googlegroups.com
To unsubscribe from this group, send email to 
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Re: Sending review emails and peculiar error

2009-04-14 Thread Christian Hammond
It looks like your configuration is set up to log server connections/errors
to an SQL database, and it's not configured correctly. So that's what most
of those errors are. I don't see anything in there that would tell us more
here.

Generally, if your e-mail address is set for the administrator contact info
in General Settings, and DEBUG is False, you would receive an e-mail with
the error info. But of course that implies that you have e-mail working :)
The other method is to set DEBUG to True and then click the button on that
error banner for seeing more info, but if the page is jumping away, that
won't work so well.

I don't have a working solution off-hand that I can recommend. I'll give it
some thought.

Is there another e-mail server you can use that's internal?

Christian

-- 
Christian Hammond - chip...@chipx86.com
Review Board - http://www.review-board.org
VMware, Inc. - http://www.vmware.com


On Tue, Apr 14, 2009 at 10:08 AM, Ritesh Nadhani rite...@gmail.com wrote:


 Hello

 On Mon, Apr 13, 2009 at 7:40 PM, Christian Hammond chip...@chipx86.com
 wrote:
  The e-mail settings being lost sounds like an issue we just fixed in a
  nightly. If you set the e-mail settings and then restart your web server,
 do
  they still disappear?

 Interestingly no. I restarted Apache couple of times and it kept the
 record. Though after submitting 3-4 times, it loses it. Probably,
 fixed in the nightly.

 So how do I go about testing it? Should I just get the SVN and do -
 sudo setup.py install or do I have to upgrade the site also?

 This is a test machine so I can play around with stuff.

 
  It's hard to say what's wrong with your e-mail settings. Can you check
 your
  web server's error log and see if there's any backtraces?
 

 Hmm, for some reason - the error message stayed for one second longer
 and it seemed to be some server error.

 tail -f /var/log/apache2/error.log
 [Tue Apr 14 10:05:45 2009] [error] mod_log_sql: child spawned but
 unable to open database link
 [Tue Apr 14 10:05:45 2009] [error] mod_log_sql: insufficient
 configuration info to establish database link
 [Tue Apr 14 10:05:45 2009] [error] mod_log_sql: child spawned but
 unable to open database link
 [Tue Apr 14 10:05:45 2009] [error] mod_log_sql: insufficient
 configuration info to establish database link
 [Tue Apr 14 10:05:45 2009] [error] mod_log_sql: child spawned but
 unable to open database link
 [Tue Apr 14 10:05:45 2009] [error] mod_log_sql: insufficient
 configuration info to establish database link
 [Tue Apr 14 10:05:45 2009] [error] mod_log_sql: child spawned but
 unable to open database link
 [Tue Apr 14 10:05:45 2009] [notice] Apache/2.2.8 (Ubuntu)
 mod_python/3.3.1 Python/2.5.2 PHP/5.2.4-2ubuntu5.5 with Suhosin-Patch
 configured -- resuming normal operations
 [Tue Apr 14 10:06:02 2009] [error] mod_log_sql: insufficient
 configuration info to establish database link
 [Tue Apr 14 10:06:02 2009] [error] mod_log_sql: child spawned but
 unable to open database link

 Does that help? I dont know how it can be database error because it
 seems to be the storing the data correctly.

  Christian
 
  --
  Christian Hammond - chip...@chipx86.com
  Review Board - http://www.review-board.org
  VMware, Inc. - http://www.vmware.com
 
 
  On Mon, Apr 13, 2009 at 4:07 PM, Ritesh Nadhani rite...@gmail.com
 wrote:
 
  Hello
 
  So I created 3 users and added them to default reviewer group. I then
  went to Admin section and added the Email settings. I added my gmail
  settings and checking use TLS authentication.
 
  According to docs at
 
 
 http://www.review-board.org/docs/manual/dev/admin/management/review-groups/#e-mail-and-review-groups
 ,
  since I dont have any mailing list attached to the repository so it
  will send mail to everybody in the review board.
 
  After doing the email settings, I went ahead and added a request. For
  some reason, the process got stuck when I click on Publish. The
  buttons are greyed out and nothing happened. Clicking on View Diff
  threw up some error for microsecond which I could not read. Then the
  publish/discard publish were gone and the patch was correctly
  submitted.
 
  Hoping that the mail was sent, I check my inbox and nothing there.
 
  I repeat the process using the same patch and test and same errors. I
  could not read the error :(
 
  Suddenly, it worked. But no mails. I went and checked the email
  settings and BAM and everything was gone. The settings were changed to
  the default localhost and port 25. Hmm.
 
  I edited the settings and tried to repeat the process and same thing.
  First 3-4 times (though I could not repeat the exact number of times)
  will give you an error (which will only stay for couple of
  microseconds and go off). Then suddenly it works and the email
  settings are lost.
 
  Setting the debug value to True as suggested at:
 
 
 http://groups.google.com/group/reviewboard/browse_thread/thread/42fd2fd6ee5285bd?pli=1
 
  Nothing special happened except that the error 

Re: Sending review emails and peculiar error

2009-04-14 Thread Ritesh Nadhani

Thanks Christian for all the inputs.

I will work on it this after work later today and will try to find out
problems on my side. There has to be something stupid going on my side
as I believe people have been using RB without any problem :)

Yes, I can also try with an internal server. Will come back with feedback soon.

On Tue, Apr 14, 2009 at 1:40 PM, Christian Hammond chip...@chipx86.com wrote:
 It looks like your configuration is set up to log server connections/errors
 to an SQL database, and it's not configured correctly. So that's what most
 of those errors are. I don't see anything in there that would tell us more
 here.

 Generally, if your e-mail address is set for the administrator contact info
 in General Settings, and DEBUG is False, you would receive an e-mail with
 the error info. But of course that implies that you have e-mail working :)
 The other method is to set DEBUG to True and then click the button on that
 error banner for seeing more info, but if the page is jumping away, that
 won't work so well.

 I don't have a working solution off-hand that I can recommend. I'll give it
 some thought.

 Is there another e-mail server you can use that's internal?

 Christian

 --
 Christian Hammond - chip...@chipx86.com
 Review Board - http://www.review-board.org
 VMware, Inc. - http://www.vmware.com


 On Tue, Apr 14, 2009 at 10:08 AM, Ritesh Nadhani rite...@gmail.com wrote:

 Hello

 On Mon, Apr 13, 2009 at 7:40 PM, Christian Hammond chip...@chipx86.com
 wrote:
  The e-mail settings being lost sounds like an issue we just fixed in a
  nightly. If you set the e-mail settings and then restart your web
  server, do
  they still disappear?

 Interestingly no. I restarted Apache couple of times and it kept the
 record. Though after submitting 3-4 times, it loses it. Probably,
 fixed in the nightly.

 So how do I go about testing it? Should I just get the SVN and do -
 sudo setup.py install or do I have to upgrade the site also?

 This is a test machine so I can play around with stuff.

 
  It's hard to say what's wrong with your e-mail settings. Can you check
  your
  web server's error log and see if there's any backtraces?
 

 Hmm, for some reason - the error message stayed for one second longer
 and it seemed to be some server error.

 tail -f /var/log/apache2/error.log
 [Tue Apr 14 10:05:45 2009] [error] mod_log_sql: child spawned but
 unable to open database link
 [Tue Apr 14 10:05:45 2009] [error] mod_log_sql: insufficient
 configuration info to establish database link
 [Tue Apr 14 10:05:45 2009] [error] mod_log_sql: child spawned but
 unable to open database link
 [Tue Apr 14 10:05:45 2009] [error] mod_log_sql: insufficient
 configuration info to establish database link
 [Tue Apr 14 10:05:45 2009] [error] mod_log_sql: child spawned but
 unable to open database link
 [Tue Apr 14 10:05:45 2009] [error] mod_log_sql: insufficient
 configuration info to establish database link
 [Tue Apr 14 10:05:45 2009] [error] mod_log_sql: child spawned but
 unable to open database link
 [Tue Apr 14 10:05:45 2009] [notice] Apache/2.2.8 (Ubuntu)
 mod_python/3.3.1 Python/2.5.2 PHP/5.2.4-2ubuntu5.5 with Suhosin-Patch
 configured -- resuming normal operations
 [Tue Apr 14 10:06:02 2009] [error] mod_log_sql: insufficient
 configuration info to establish database link
 [Tue Apr 14 10:06:02 2009] [error] mod_log_sql: child spawned but
 unable to open database link

 Does that help? I dont know how it can be database error because it
 seems to be the storing the data correctly.

  Christian
 
  --
  Christian Hammond - chip...@chipx86.com
  Review Board - http://www.review-board.org
  VMware, Inc. - http://www.vmware.com
 
 
  On Mon, Apr 13, 2009 at 4:07 PM, Ritesh Nadhani rite...@gmail.com
  wrote:
 
  Hello
 
  So I created 3 users and added them to default reviewer group. I then
  went to Admin section and added the Email settings. I added my gmail
  settings and checking use TLS authentication.
 
  According to docs at
 
 
  http://www.review-board.org/docs/manual/dev/admin/management/review-groups/#e-mail-and-review-groups,
  since I dont have any mailing list attached to the repository so it
  will send mail to everybody in the review board.
 
  After doing the email settings, I went ahead and added a request. For
  some reason, the process got stuck when I click on Publish. The
  buttons are greyed out and nothing happened. Clicking on View Diff
  threw up some error for microsecond which I could not read. Then the
  publish/discard publish were gone and the patch was correctly
  submitted.
 
  Hoping that the mail was sent, I check my inbox and nothing there.
 
  I repeat the process using the same patch and test and same errors. I
  could not read the error :(
 
  Suddenly, it worked. But no mails. I went and checked the email
  settings and BAM and everything was gone. The settings were changed to
  the default localhost and port 25. Hmm.
 
  I edited the settings and tried to repeat the process and same 

Sending review emails and peculiar error

2009-04-13 Thread Ritesh Nadhani

Hello

So I created 3 users and added them to default reviewer group. I then
went to Admin section and added the Email settings. I added my gmail
settings and checking use TLS authentication.

According to docs at
http://www.review-board.org/docs/manual/dev/admin/management/review-groups/#e-mail-and-review-groups,
since I dont have any mailing list attached to the repository so it
will send mail to everybody in the review board.

After doing the email settings, I went ahead and added a request. For
some reason, the process got stuck when I click on Publish. The
buttons are greyed out and nothing happened. Clicking on View Diff
threw up some error for microsecond which I could not read. Then the
publish/discard publish were gone and the patch was correctly
submitted.

Hoping that the mail was sent, I check my inbox and nothing there.

I repeat the process using the same patch and test and same errors. I
could not read the error :(

Suddenly, it worked. But no mails. I went and checked the email
settings and BAM and everything was gone. The settings were changed to
the default localhost and port 25. Hmm.

I edited the settings and tried to repeat the process and same thing.
First 3-4 times (though I could not repeat the exact number of times)
will give you an error (which will only stay for couple of
microseconds and go off). Then suddenly it works and the email
settings are lost.

Setting the debug value to True as suggested at:
http://groups.google.com/group/reviewboard/browse_thread/thread/42fd2fd6ee5285bd?pli=1

Nothing special happened except that the error stayed for some more
time and I was able to catch a  glimpse:

Publishing of the draft has failed for some reason Error 0 (i think).

Please contact your admin.

If I go and remove the email, then everything works.

Any idea how I can debug this problem?

-- 
Ritesh
http://www.riteshn.com

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Re: Sending review emails and peculiar error

2009-04-13 Thread Christian Hammond
The e-mail settings being lost sounds like an issue we just fixed in a
nightly. If you set the e-mail settings and then restart your web server, do
they still disappear?

It's hard to say what's wrong with your e-mail settings. Can you check your
web server's error log and see if there's any backtraces?

Christian

-- 
Christian Hammond - chip...@chipx86.com
Review Board - http://www.review-board.org
VMware, Inc. - http://www.vmware.com


On Mon, Apr 13, 2009 at 4:07 PM, Ritesh Nadhani rite...@gmail.com wrote:


 Hello

 So I created 3 users and added them to default reviewer group. I then
 went to Admin section and added the Email settings. I added my gmail
 settings and checking use TLS authentication.

 According to docs at

 http://www.review-board.org/docs/manual/dev/admin/management/review-groups/#e-mail-and-review-groups
 ,
 since I dont have any mailing list attached to the repository so it
 will send mail to everybody in the review board.

 After doing the email settings, I went ahead and added a request. For
 some reason, the process got stuck when I click on Publish. The
 buttons are greyed out and nothing happened. Clicking on View Diff
 threw up some error for microsecond which I could not read. Then the
 publish/discard publish were gone and the patch was correctly
 submitted.

 Hoping that the mail was sent, I check my inbox and nothing there.

 I repeat the process using the same patch and test and same errors. I
 could not read the error :(

 Suddenly, it worked. But no mails. I went and checked the email
 settings and BAM and everything was gone. The settings were changed to
 the default localhost and port 25. Hmm.

 I edited the settings and tried to repeat the process and same thing.
 First 3-4 times (though I could not repeat the exact number of times)
 will give you an error (which will only stay for couple of
 microseconds and go off). Then suddenly it works and the email
 settings are lost.

 Setting the debug value to True as suggested at:

 http://groups.google.com/group/reviewboard/browse_thread/thread/42fd2fd6ee5285bd?pli=1

 Nothing special happened except that the error stayed for some more
 time and I was able to catch a  glimpse:

 Publishing of the draft has failed for some reason Error 0 (i think).

 Please contact your admin.

 If I go and remove the email, then everything works.

 Any idea how I can debug this problem?

 --
 Ritesh
 http://www.riteshn.com

 


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