Re: User Not Receiving Emails
Did you ever figure this out? I'm having the same problem here with a specific user and only on 1 of our RB servers. I can't figure out where RB is logging its smtp messages. I don't see anything in my reviewboard.log file. --Steve On Wednesday, July 31, 2013 10:51:35 AM UTC-7, ReviewBoard User wrote: Hey Stephen, Thanks for the suggestion :). The reviewboard logs generated don't suggest that there was anything wrong with sending the email for this user which might be because the error is masked elsewhere. There is nothing unusual about the name (it is entirely alphabetic). On Wednesday, July 31, 2013 10:12:49 AM UTC-7, Stephen Gallagher wrote: On 07/31/2013 12:54 PM, ReviewBoard user wrote: Hello, I have a very specific user that can't receive emails via ReviewBoard when creating requests or updates to the request. I checked this against the database, and he is an active user with the correct email. I'm attempting to follow the code to send out an email that would replicate the code flow. Are there any tips on how to do this? So far, I have done a search on the code from github to get hints on how to do this, but each method requires multiple arguments that I can't confidently supply. https://github.com/search?l=p=8q=mail++repo%3Areviewboard%2Freviewboardref=advsearchtype=Code Any other advice for debugging why the user is not receiving the email? I have already tried going onto the mail server and using shell commands to manually send the user emails. The user can receive them perfectly fine which makes this a bigger mystery. Thanks for any help :D Have you checked the mail-server debug logs to see if ReviewBoard has *tried* to send a message? Also, is there anything unusual about the user's name or email address? Is it possible that it contains some unusual characters that might be confusing ReviewBoard or the MTA? -- Get the Review Board Power Pack at http://www.reviewboard.org/powerpack/ --- Sign up for Review Board hosting at RBCommons: https://rbcommons.com/ --- Happy user? Let us know at http://www.reviewboard.org/users/ --- You received this message because you are subscribed to the Google Groups reviewboard group. To unsubscribe from this group and stop receiving emails from it, send an email to reviewboard+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out.
User Not Receiving Emails
Hello, I have a very specific user that can't receive emails via ReviewBoard when creating requests or updates to the request. I checked this against the database, and he is an active user with the correct email. I'm attempting to follow the code to send out an email that would replicate the code flow. Are there any tips on how to do this? So far, I have done a search on the code from github to get hints on how to do this, but each method requires multiple arguments that I can't confidently supply. https://github.com/search?l=p=8q=mail++repo%3Areviewboard%2Freviewboardref=advsearchtype=Code Any other advice for debugging why the user is not receiving the email? I have already tried going onto the mail server and using shell commands to manually send the user emails. The user can receive them perfectly fine which makes this a bigger mystery. Thanks for any help :D -- Want to help the Review Board project? Donate today at http://www.reviewboard.org/donate/ Happy user? Let us know at http://www.reviewboard.org/users/ -~--~~~~--~~--~--~--- To unsubscribe from this group, send email to reviewboard+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/reviewboard?hl=en --- You received this message because you are subscribed to the Google Groups reviewboard group. To unsubscribe from this group and stop receiving emails from it, send an email to reviewboard+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out.
Re: User Not Receiving Emails
On 07/31/2013 12:54 PM, ReviewBoard user wrote: Hello, I have a very specific user that can't receive emails via ReviewBoard when creating requests or updates to the request. I checked this against the database, and he is an active user with the correct email. I'm attempting to follow the code to send out an email that would replicate the code flow. Are there any tips on how to do this? So far, I have done a search on the code from github to get hints on how to do this, but each method requires multiple arguments that I can't confidently supply. https://github.com/search?l=p=8q=mail++repo%3Areviewboard%2Freviewboardref=advsearchtype=Code Any other advice for debugging why the user is not receiving the email? I have already tried going onto the mail server and using shell commands to manually send the user emails. The user can receive them perfectly fine which makes this a bigger mystery. Thanks for any help :D Have you checked the mail-server debug logs to see if ReviewBoard has *tried* to send a message? Also, is there anything unusual about the user's name or email address? Is it possible that it contains some unusual characters that might be confusing ReviewBoard or the MTA? -- Want to help the Review Board project? Donate today at http://www.reviewboard.org/donate/ Happy user? Let us know at http://www.reviewboard.org/users/ -~--~~~~--~~--~--~--- To unsubscribe from this group, send email to reviewboard+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/reviewboard?hl=en --- You received this message because you are subscribed to the Google Groups reviewboard group. To unsubscribe from this group and stop receiving emails from it, send an email to reviewboard+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out.
Re: User Not Receiving Emails
Hey Stephen, Thanks for the suggestion :). The reviewboard logs generated don't suggest that there was anything wrong with sending the email for this user which might be because the error is masked elsewhere. There is nothing unusual about the name (it is entirely alphabetic). On Wednesday, July 31, 2013 10:12:49 AM UTC-7, Stephen Gallagher wrote: On 07/31/2013 12:54 PM, ReviewBoard user wrote: Hello, I have a very specific user that can't receive emails via ReviewBoard when creating requests or updates to the request. I checked this against the database, and he is an active user with the correct email. I'm attempting to follow the code to send out an email that would replicate the code flow. Are there any tips on how to do this? So far, I have done a search on the code from github to get hints on how to do this, but each method requires multiple arguments that I can't confidently supply. https://github.com/search?l=p=8q=mail++repo%3Areviewboard%2Freviewboardref=advsearchtype=Code Any other advice for debugging why the user is not receiving the email? I have already tried going onto the mail server and using shell commands to manually send the user emails. The user can receive them perfectly fine which makes this a bigger mystery. Thanks for any help :D Have you checked the mail-server debug logs to see if ReviewBoard has *tried* to send a message? Also, is there anything unusual about the user's name or email address? Is it possible that it contains some unusual characters that might be confusing ReviewBoard or the MTA? -- Want to help the Review Board project? Donate today at http://www.reviewboard.org/donate/ Happy user? Let us know at http://www.reviewboard.org/users/ -~--~~~~--~~--~--~--- To unsubscribe from this group, send email to reviewboard+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/reviewboard?hl=en --- You received this message because you are subscribed to the Google Groups reviewboard group. To unsubscribe from this group and stop receiving emails from it, send an email to reviewboard+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out.
