Dear Simon and team,

My recollection (from 20+ years ago) is that MDI 
(https://www.materialsdata.com/) had a business in creating new digital 
interfaces to old analogue instruments, such as the digitization of data from 
old analogue diffractometers that were originally designed to collected output 
on a strip chart recorder. It is possible that this problem fits within their 
expertise.

Best wishes,

Peter
Professor                      Chemist
Dept. of Chemistry             Dept. of Chemistry
Stony Brook University         Brookhaven National Laboratory
Stony Brook, NY 11794-3400     Upton, NY 11973-5000

Office: 447 Grad. Chemistry    Office: Bldg 555, Rm 340
Phone: (631)632-7796           Phone: (631)344-7689
Fax: (631)632-7960             Fax: (631)344-5815
Web page: 
https://sites.google.com/a/stonybrook.edu/pgk/home<https://urldefense.proofpoint.com/v2/url?u=https-3A__sites.google.com_a_stonybrook.edu_pgk_home&d=DwMFaQ&c=aTOVZmpUfPKZuaG9NO7J7Mh6imZbfhL47t9CpZ-pCOw&r=BX8us55AyPAIC_WBilHRkA&m=Ct0KZCwEwpWRcA5CUercOpxFrSByRm-qocG1lq-PEZc&s=joWXazAAemA3JtxXYrqXryS48Uko6JW70pfW7PzQSWc&e=>

From: rietveld_l-requ...@ill.fr <rietveld_l-requ...@ill.fr> On Behalf Of Simon 
Billinge
Sent: Tuesday, July 4, 2023 6:40 AM
To: Rietveld <rietveld_l@ill.fr>
Subject: Request for advice/help to get a diffractometer

Dear members or the Rietveld list,

I am sending this on behalf of colleagues in Africa.  I have invited them to 
join the list themselves.  Below is their request.

We are a solar energy materials group at the Masinde Muliro University of 
Science and Technology (MMUST) situated in the western part of Nairobi in 
Kenya.  We have a powder diffractometer in our lab that is currently not 
functioning and we were wondering whether anyone on the list might have some 
experience and could offer advice or help.

The details of the instrument are:
            Company name: Angstrom advanced Inc.
            ADX-2700 X-RAY DIFFRACTOMETER
            MODEL: ADX-2700
            SERIAL NUMBER: XTDS-228765
            BUILD DATE: 7/2/2015

Basically the issue is it turns on, but Software in the interfaced computer 
does not communicate with the main XRD machine.

The diffractometer turns on well  but has never worked since 2017 when it was 
bought. Since it cannot communicate with the software, it does not work in its 
current situation in principle. The machine was diagnosed in 2018 with the 
suggestion that the motherboard may have been damaged by rodents. We do not 
have any maintenance contract (nor any funds to support one).

If anyone has any advice or help to try to get it going we would be very 
grateful.
Simon Billinge on behalf of:

Gloria Isendi (Physics PhD Student), Celline Omondi (Physics Lecturer), Miller 
Shatsala (Physics PhD student), Victor Odari (Physics lecturer), Patrick Tonui 
(Physics Lecturer), Henry Wafula Barasa (Physics Senior Lecturer), Boniface 
Ndinya (Associate Professor) Maxwell Mageto (Senior lecturer and Chair 
Department Physics).


PS, we also have a similar issue with an SEM from the same manufacturer in case 
anyone can help with that too: The SEM turns on well but does not work too. 
Initially it was diagnosed to lack filaments.

--
Simon Billinge
Professor, Columbia University
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