[rt-users] Help with RT3 install on RHEL3/4

Hi, I have tried to install RT3.4.4/RT3.4.5 on RHEL3/4. I couldn't finish to install: HTML::Mason 1.23...MISSING HTTP::Server::Simple::Mason 0.09...MISSING Log::Dispatch 2.0...MISSING Thanks for help, Zhiming. __ Do You Yahoo!? Tired of spam?

Re: [rt-users] Help with RT3 install on RHEL3/4

You could try installing the rpms. perl-HTML-Mason, perl-HTTP-Server-Simple-Mason, perl-Log-Dispatch. Mathew Snyder Systems Administrator Network+ ServerVault TechOps Zhiming Liu wrote: Hi, I have tried to install RT3.4.4/RT3.4.5 on RHEL3/4. I couldn't finish to install: HTML::Mason

Re: [rt-users] [Rt-announce] RT 3.6.0 Released

I had blindly copied the old RT_SiteConfig.pm into the new installation. So there were at least one crucial directive missing: Set($WebDefaultStylesheet, '3.5-default'); Hrm. That should be okay, since RT_Config.pm contains that exact same line (along with comments above it explaining how

Re: [rt-users] Help with RT3 install on RHEL3/4

Hi Matthew, I got it. After a lots of rpms installation, I installed them successful. Thanks, Zhiming. --- Mathew Snyder [EMAIL PROTECTED] wrote: You could try installing the rpms. perl-HTML-Mason, perl-HTTP-Server-Simple-Mason, perl-Log-Dispatch. Mathew Snyder Systems Administrator

[rt-users] 3.6.0 Ticket.html permissions

I upgraded from 3.4.5 to 3.6.0 and most everything seems fine. I ran the upgrade script, which gave no errors as well. perl is 5.8.8 on Solaris. 3.6.0 is considered the latest stable version. Correct? Sometimes, when I update tickets, I get a 403 Forbidden page that says 'You don't have

Re: [rt-users] LDAP Overlay Update: Account Autocreation

Hello! On 6/16/06, John Parker [EMAIL PROTECTED] wrote: On your instructions do you mean create a file called LdapAutocreateAuthCallback in the /Auth directory, or a file called Auth in the autohandler directory? The latter -- /path/to/rt/local/html/Callbacks/LDAP/autohandler/Auth Cheers!

[rt-users] Help, httpd start failed

Hi, I have installed RT3.4.4 on RHEL3. When I added FastCgiServer /opt/rt3/bin/mason_handler.fcgi in httpd.conf, I got httpd start failed. Thanks for help, Zhiming. __ Do You Yahoo!? Tired of spam? Yahoo! Mail has the best spam protection around

[rt-users] Help httpd.conf

Hi, Installed RT3.4.4 on RHEL3, modified httpd.conf: VirtualHost localhost:80 ServerAdmin root ServerName localhost DocumentRoot /opt/rt3/share/html/ AddDefaultCharset UTF-8 # Adding the following for RT (the ticket tracker) AddHandler fastcgi-script fcgi Directory

Re: [rt-users] Help httpd.conf

This works for me: NameVirtualHost *:80 VirtualHost *:80 ServerAdmin root # ServerName rt.example.com ServerName localhost ServerAlias localhost # DocumentRoot /var/www/html/ DocumentRoot /opt/rt3/share/html AddDefaultCharset UTF-8 # Adding the following for RT (the

Re: [rt-users] Help httpd.conf

Thanks for your email. I don't install Apache2. I use FastCGI. Zhiming. --- Nazar Kulynych [EMAIL PROTECTED] wrote: This works for me. VirtualHost *:80 ServerName tickets.localhost.com DocumentRoot /www/apps/rt-3.4.5/share/html AddDefaultCharset UTF-8 # these four lines

Re: [rt-users] Help httpd.conf

Got your email, thanks. I tried yours, it still doesn't work. Should I configure other files or firewall? When I tried IP address instead of http://localhost, I got connection refused alert. Zhiming. --- 陈然 [EMAIL PROTECTED] wrote: This works for me: NameVirtualHost *:80

[rt-users] Block email addresses?

I am using fetchmail to get my mail to RT. Now the server I am getting my email from I do not have admin rights too...Is it possible from RT or the linux box RT is running from to block certain email addresses or domains Thanks? ___

Re: [rt-users] Help httpd.conf

Hi, After rebooting my machine, your codes work. Thank you very much, Zhiming. --- ~{~} [EMAIL PROTECTED] wrote: This works for me: NameVirtualHost *:80 VirtualHost *:80 ServerAdmin root # ServerName rt.example.com ServerName localhost ServerAlias localhost #

[rt-users] Rich text massage displaying and rich text mail sending

Hi,list I'm wondering wether RT can display rich text in ticket display page and wether RT can send rich text mail. I've tried to set Set($PreferRichText, undef);to a true value but my RT seemed still couldn't be able to display rich text in any display page or mails that it sent. Thanks in

Re: [rt-users] LDAP Custom action

Hello! On 6/18/06, George Bishop [EMAIL PROTECTED] wrote: Does anyone have experience with writing custom actions with LDAP? I'm beginning to write a custom action to query a ldap server to get specific information on requesters when they send a help request. Is it ok to have use Net::LDAP in