Stephen Turner wrote:
-Original Message-
From: Mathew Snyder [mailto:[EMAIL PROTECTED]
Sent: Wednesday, November 29, 2006 4:29 AM
To: [EMAIL PROTECTED]
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Pulling CustomFieldValues
Steve,
This is the code I now
I succeeded to install v3.6.1 on CentOS 4.4 - but I have the same apache high
load than described in
my previous post
rt 3.4.5 : apache load sometimes climbs to 100%
this is confirmed at the bottom of the ticket :
Time to display: 23.227586 : a bit long isnt'it ?
Is there anybody who have
I just discovered
http://rt3.fsck.com/?user=guestpass=guest
and well : it's just as slow as mine, exactly in the SAME way. When you open
the first ticket after
having performed a search, it takes 20 seconds to display the page - further
pages take nearly 1
second to open.
So it's not my
On Thu, Dec 07, 2006 at 01:17:16PM +0100, Robert Grasso wrote:
I just discovered
http://rt3.fsck.com/?user=guestpass=guest
and well : it's just as slow as mine, exactly in the SAME way. When you open
the first ticket after
having performed a search, it takes 20 seconds to display the
I have an old user, who was a Watcher on my general queue since
version 2.0.x (we're now running 3.4.x), who should not be receiving
messages any more. She still is receiving messages. I've looked at
the queue's Watcher list and the global Watcher list and she isn't
listed on either.
I'll have to try that when I get to work again tonight. Thanks
Mathew
Jacob Helwig wrote:
Try using $cfval-Content instead of $cfval-Name, this seems to work
for me.
-Original Message-
From: [EMAIL PROTECTED] [mailto:rt-users-
[EMAIL PROTECTED] On Behalf Of Mathew Snyder
Sent:
On the marvelous Wed, 6 Dec 2006, Jesse Vincent wrote kindly to me ...
We are entering production phase next week on 3.6.1, but we noticed a
problem among Internet Explorer version 6 users (yes, there are some of
these at our university), ;), where they are getting an Error on page
I am using RT-3.6.1 on Debian 3.1, thanks to great instructions from the
RT_Wiki site.
I have this situation where I have some custom fields that are used on
comment or reply only (Ticket Transaction)... and comments are added by the
supervisors group. The only thing is that after a
On Thu, 2006-12-07 at 07:05 -0500, Roy El-Hames wrote:
I am looking for pointers to use RT::Client::REST in particular how to
populate/update custom fields,any one used this for 3.6.1
(Dmitri ??);
Gosh, it's been a while since I touched this :)
RT::Client::REST::Object (and, therefore,
I'm trying to add some values to a few tickets after I've gotten the
ticket object for them, without much luck. I'm able to see any existing
values, no problem, but running $ticket-AddCustomFieldValue({ Field =
$field_id, Value = $field_value }) doesn't appear to be doing anything
other than
Problem Solved. It seemed that suse, likes to create
sendmail cf files for your convenience. One of their
cf files worked its way into the config and broke RT.
Hmm should RT be giving strange errors when sendmail
breaks? Guess so.
-winn
--- Winn Johnston [EMAIL PROTECTED] wrote:
This just
Below is the code I have in a scrip for RT approvals when the approval is
resolved by the approver. For some reason the reply appears 2 times though
and I don't see how that can be in this code. So if I write a note saying
that this person is allowed... It comes up as this person is allowed
this
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