Hello folks!
RT 3.0.1 on Redhat 7.3, an oldie but a goodie to be sure :)
Wondering if I am doing something wrong or if this feature is just
broken in this version. Things are working mostly really well at the
present time which makes upgrading anything an unattractive option.
I've set a par
Hi,
I'm running RT-3.6.3 and am having minor problems with dates.
In the Ticket display, Dates section I see:
"Last Contact Wed Mar 21 14:56:50 2007"
but in the history at the bottom of the Ticket I see:
Told/Told changed from '2007-03-21 03:45:35' to '2007-03-21 03:56:50'
There is an hour dif
[EMAIL PROTECTED] wrote:
I have just installed RT 3.6.1 on FC6. I have read the WIKI on LDAP Auth
but am not able to get a successful auth. This is the error I get in my
logs:
[error]: FAILED LOGIN for username from xxx.xxx.xxx.xxx
(/opt/rt3/share/html/autohandler:238)
I added the LdapSit
I have just installed RT 3.6.1 on FC6. I have read the WIKI on LDAP Auth
but am not able to get a successful auth. This is the error I get in my
logs:
[error]: FAILED LOGIN for username from xxx.xxx.xxx.xxx
(/opt/rt3/share/html/autohandler:238)
I added the LdapSiteConfigSettings as per the W
To all,
I'm having trouble getting my display of some dates to drop the hours
and minutes. Does anyone have some helpful code they would like to
share? Thanks.
Kenn
LBNL
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Commun
i am trying to get
http://wiki.bestpractical.com/index.cgi?html2mime
to work
the help page suggests::
rt: "|/home/rt/bin/html2mime | /usr/local/rt3/bin/rt-mailgate --queue
"General" --action correspond --url http://whatever/";
but when i try this i get the error
- Transcript of sessio
Toby Darling wrote:
Hi
Hello to all, I am trying to configure Rt-3.6.1 on my CentOs server
with SeLinux feature enabled.
You probably want to investigate audit2allow :
http://www.linuxcommand.org/man_pages/audit2allow1.html
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Hey all,
I think I just sent this through to the wrong group so I am posting it
here and will contact the rt-devel-owner to remove the other one.
I have a strange issue that suddenly started this morning. We are very
early into the production use of RT 36.
This morning an email ticket was crea
Hi All,
I'm getting an error that is beyond my capability to figure out. I have an
'Autoreply' template in a queue that is supposed to do a couple of things
when a new ticket is created in that queue via e-mail. The first thing it
does is to grep an IP address and incident number from the m
When I've come across an "undeletable" reminder, it has always been the
case that the associated ticket was moved to a different queue *after*
the reminder was created. Thus the reminder (which is stored in the
same "Tickets" table in the DB) now has a different queue number than
its associated ti
I have a reminder that is owned by 'Nobody' that shows up on the front
page when I am logged into the system as root. Clicking on the reminder
link takes me into the ticket under which the reminder was created.
However, when I am in that ticket, no reminders are shown. The ticket
has been reso
At Tuesday 3/20/2007 11:57 AM, Joe Casadonte wrote:
On 3/19/2007 10:24 AM, Stephen Turner wrote:
Joe -
There's a group right 'EditSavedSearches' that can be applied to a
group (in 3.4.2 at least). Does that not control what you want to do?
Unfortunately, no. I want to enable saved queries bu
On Mar 20, 2007, at 11:58 AM, Joe Casadonte wrote:
On 3/19/2007 10:24 AM, Drew Barnes wrote:
IIRC you can allow a person to save queries, which will let them
save personal searches, but not let them save searches in the group.
Am I mistaken or has this changed since I last visited the issue?
On 3/19/2007 10:24 AM, Drew Barnes wrote:
IIRC you can allow a person to save queries, which will let them save
personal searches, but not let them save searches in the group.
Am I mistaken or has this changed since I last visited the issue?
I don't know, but that's exactly what I want and I
On 3/19/2007 10:24 AM, Stephen Turner wrote:
At Monday 3/19/2007 10:15 AM, Joe Casadonte wrote:
On 3/14/2007 11:30 AM, Joe Casadonte wrote:
What rights do I need to assign to allow all privileged users the
ability to create their own saved queries, but not be able to create
saved queries for
I saw the threads in the archeive about using the offline tool to import
a list of issues/tickets created in an excel/spreadsheet. I have it all
figured out what I need to do, but the problem is the spreadsheet doc
that I have has 108 entries. Typing that into a text file that the
offline tool
Hello,
I have rt 3.6.3 package installed on fc6 and I'm testing it.
As I installed it in binary fc6-extra package, is this the correct way
to scratch the system and restart from new, for example when I have
completed and want to start production (ok, eventually resetting all
configs like user and
Hi
Hello to all, I am trying to configure Rt-3.6.1 on my CentOs server
with SeLinux feature enabled.
You probably want to investigate audit2allow :
http://www.linuxcommand.org/man_pages/audit2allow1.html
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Hello to all,
I am trying to configure Rt-3.6.1 on my CentOs server with
SeLinux feature enabled. Everything goes well, but when i try to open RT on web
browser it gives me an error. I can not disable selinux feature, because it is
not in the company policy. So, i have to config
Thanks for your attention Bob. I have given 777 to the whole RT directory, but
not able to resolve this issue. But after lots og googling and searching in the
archives list, it seems the "selinux" issue. In my server it is enabled. But i
can not disable it, because there are lots of clients conn
On Montag 19 März 2007, Holger Steudle wrote:
> Hi everybody,
> I am trying to create tickets from a CSV file as a cronjob each night
> using the Perl API of RT.
> We are running RT 3.6.1 on a Debian System. I used the CliBasics Example
> from the Wiki as a guideline,
> but when i call RT::LoadConf
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