[rt-users] Minor patch

2007-10-08 Thread Brian Gallew
The following patch prevents an error message about Unknown update type on my RT installation whenever I try to update a multi-choice custom field with categories. --- lib/RT/Interface/Web.pm 2007-07-19 22:30:01.0 +0300 +++ local/lib/RT/Interface/Web.pm 2007-10-07

RE: [rt-users] Status of the RT AssetTracker.

2007-10-08 Thread Jose Antonio Canton Olid
Hello Well, I am really sorry but I am using these two links and I only see access errors. * http://atwiki.chaka.net/at-1.2.3.tar.gz -- 502 Bad Gateway * http://homepages.findlay.edu/rfox/at-1.2.3.tar.gz -- 404 - File or directory not found Today I can not download the

Re: [rt-users] Status of the RT AssetTracker.

2007-10-08 Thread Mathew Snyder
http://www.theillien.com/other_stuff/at-1.2.3.tar.gz Keep up with me and what I'm up to: http://theillien.blogspot.com Jose Antonio Canton Olid wrote: Hello Well, I am really sorry but I am using these two links and I only see access errors. ยท

[rt-users] Shredder Users plugin and RT_System

2007-10-08 Thread Mathew Snyder
I was using the Shredder Users plugin for users that don't own tickets and saw that RT_System was listed as one of those users. I've got a cron job which eliminates these users as a vast majority of them are created by spam. As a matter of reassurance, RT_System won't be removed will it? --

Re: [rt-users] Status of the RT AssetTracker.

2007-10-08 Thread Torsten Brumm
The Sourceforge Project is the correct one. You can grab it there from SVN: http://rtat.svn.sourceforge.net/viewvc/rtat/at/ Torsten 2007/10/8, Mathew Snyder [EMAIL PROTECTED]: http://www.theillien.com/other_stuff/at-1.2.3.tar.gz Keep up with me and what I'm up to:

Re: [rt-users] errors on 3.6.5

2007-10-08 Thread Marco Avvisano
I resolved after upgrading mysql server thanks for your suggestions Marco - Original Message - From: Jesse Vincent [EMAIL PROTECTED] To: Marco Avvisano [EMAIL PROTECTED] Cc: rt-users@lists.bestpractical.com Sent: Friday, October 05, 2007 9:51 PM Subject: Re: [rt-users] errors on

Re: [rt-users] Minor patch

2007-10-08 Thread Jesse Vincent
Thanks for the patch. That looks like a kind of strange place to put that skip. Is there a reason it's not at the start of the loop? -jesse On Oct 8, 2007, at 4:03 AM, Brian Gallew wrote: The following patch prevents an error message about Unknown update type on my RT installation whenever

[rt-users] RT and many attachments

2007-10-08 Thread Nikita Gubenko
Hello I encountered a problem when I want to save a lot of attachments. Is there a way to do this in a single click? Clicking 20 links is very tiresome:) ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help:

[rt-users] Who can resolve Reminders which are owned by nobody?

2007-10-08 Thread Dirk Pape
Hello, We have rt 3.6.5; someone here has created a reminder which is owned by Nobody. This is visible for all Watchers of this Queue on RT at a glance (widget, which shows reminders). But I don't see how this reminder can be resolved by anyone. If we go to the Ticket page which the

Subject: [rt-users] Date/Time in exported spreadsheet wrong

2007-10-08 Thread Andrew Dike
Hi Bjoern, I have noticed the same issue in RT 3.6.0. I'm not sure if I got to the bottom of it but I believe that the time recorded in the database is always GMT. When you view times and dates via the web front end, the settings in RT_SiteConfig.pm come into effect, adjusting the time for your