[rt-users] Side-by-side ticket screen for RT 3.6.5

I recently created the side-by-side ticket screen that Steve Turner contributed to the mailing list. It is awesome! Thanks for putting this up there, my helpdesk staff love it. I did run into a few things that I had to do in order to get it working smoothly on RT 3.6.5 so I thought I would

Re: [rt-users] Can't locate object method seek via package

Looks like the problem has been solved by run cpan install Bundle::CPAN and followed a reboot of the server. Will confirm with user... Thanks for the help. tjzsm1 [EMAIL PROTECTED] wrote: Jason, Drew, I tried to re-install File::Temp and MINE::Parser via CPAN cpan install

Re: [rt-users] UPDATE sessions query

Figured I would try this one more time...anyone have any ideas on this? Thanks, Dan Dan Stilts wrote: Hi All, We are running into a problem with one of our Queues which has around ~12,000 new and open tickets in it. When clicking on the Queue from the 'Queues I administer' it finds 12,122