Re: [rt-users] DBD::mysql::st execute failed: MySQL server has goneaway at

2008-10-26 Thread Kobus Bensch
Ok here is some more diags I have deleted the database and recreated the database from the installation instructions. I am still getting the same error. In a browser it says DBD::mysql::st execute failed: MySQL server has gone away at

[rt-users] Muckintrash attachments

2008-10-26 Thread Jerrad Pierce
Has anybody noticed duplicate attachments for what appears to be Mac meta-data popping up on tickets in RT? Anyone have a ready-made solution for preventing/culling them? Some of my local users are confused by the similar entries... Cheers! -- Cambridge Energy Alliance: Save money the planet

Re: [rt-users] Display the name of the Requestor in the Reply/Comment composition screen somehow?

2008-10-26 Thread Jesse Vincent
On Wed 22.Oct'08 at 17:52:11 +0200, Rainer Duffner wrote: Hi, one thing that new users esp. seem to be missing is the possibility to display the name of the requestor on the screen where you compose the mail. Sometimes, our staff creates tickets on customer's behalf, sometimes not. So,

[rt-users] new install 3.8.1 old database

2008-10-26 Thread slamp slamp
hello everyone, i installed rt to a new directory and new database. imported all data from my old database and i am not able to login. what can i be doing wrong? mysqldumped the old database for 3.6.7. installed 3.8.1 to different dir and database. imported mysqldumped db from 3.6.7 to 3.8.1

Re: [rt-users] new install 3.8.1 old database

2008-10-26 Thread chaim . rieger
Did you run the updates on the old database ? --Original Message-- From: slamp slamp Sender: To: rt-users@lists.bestpractical.com Sent: Oct 26, 2008 21:38 Subject: [rt-users] new install 3.8.1 old database hello everyone, i installed rt to a new directory and new database. imported

Re: [rt-users] new install 3.8.1 old database

2008-10-26 Thread Odhiambo Washington
On Mon, Oct 27, 2008 at 7:38 AM, slamp slamp [EMAIL PROTECTED] wrote: hello everyone, i installed rt to a new directory and new database. imported all data from my old database and i am not able to login. what can i be doing wrong? mysqldumped the old database for 3.6.7. installed 3.8.1 to