Re: [rt-users] Customize 10 newest unowned tickets

2008-12-22 Thread Steffen Tronstad
Thank you, but theres no option for Quick Delete. This would be very helpful to delete spam and duplicate messages quickly. Med vennlig hilsen / with kind regards Steffen Tronstad BroadPark Games drift/design NextGenTel AS, part of TeliaSonera Group Tlf: +47 466 988 46 Mail:

[rt-users] Hartwell, Matthew is out of the office.

2008-12-22 Thread Matthew Hartwell
I will be out of the office starting 12/19/2008 and will not return until 12/29/2008. I will have limited access to emails and will respond to most when I return. ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help:

Re: [rt-users] RT 3.8.2 RC1 and RT-Authen-ExternalAuth 0.07_01

2008-12-22 Thread Kevin Falcone
On Dec 17, 2008, at 12:25 PM, Mike Peachey wrote: Emmanuel Lacour wrote: On Wed, Dec 17, 2008 at 01:42:23PM +, Mike Peachey wrote: Pretty useless I'm afraid. No idea what would be different between 3.8.1 and 3.8.2 that would break the password check.. assuming the password it

Re: [rt-users] Customize 10 newest unowned tickets

2008-12-22 Thread Jerrad Pierce
On Mon, Dec 22, 2008 at 04:36, Steffen Tronstad s...@nextgentel.com wrote: Thank you, but theres no option for Quick Delete. This would be very helpful to delete spam and duplicate messages quickly. Med vennlig hilsen / with kind regards Steffen Tronstad BroadPark Games drift/design

[rt-users] RT-Users Digest, Vol 57, Issue 56

2008-12-22 Thread schraml
Hallo, ich bin ab dem 7. Januar wieder für Sie da. Freundliche Grüße, besinnliche Feiertage und einen Guten Rutsch ins Jahr 2009 Jörg Schraml ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help:

Re: [rt-users] Customize 10 newest unowned tickets

2008-12-22 Thread Steffen Tronstad
I already have a decent spamfilter at the mailserver, but it is the 1-2% of spam always getting trough the filters I'm after. And they have to be manually deleted. I cant seem to find the advance editing, or the correct url for quick delete a ticket. I would like something like PerlDESK where

Re: [rt-users] Customize 10 newest unowned tickets

2008-12-22 Thread Jerrad Pierce
On Mon, Dec 22, 2008 at 12:31, Steffen Tronstad s...@nextgentel.com wrote: I already have a decent spamfilter at the mailserver, but it is the 1-2% of spam always getting trough the filters I'm after. And they have to be manually deleted. The point there is to automagically sort them into

Re: [rt-users] Customize 10 newest unowned tickets

2008-12-22 Thread Steffen Tronstad
Making myself understood: FAILED. I'm talking about the few spammails that will always get trough the spamfilters, that cannot be automaticly put in its own queue for spam. 1-2% of spam has to be removed manually... there will always be some spam messages getting trough. I need a how-to

Re: [rt-users] Customize 10 newest unowned tickets

2008-12-22 Thread Kenneth Marshall
On Mon, Dec 22, 2008 at 07:52:01PM +0100, Steffen Tronstad wrote: Making myself understood: FAILED. I'm talking about the few spammails that will always get trough the spamfilters, that cannot be automaticly put in its own queue for spam. 1-2% of spam has to be removed manually... there

[rt-users] RT installation - theoretical installer

2008-12-22 Thread Joseph Spenner
Would it be possible to have a totally canned RT, perhaps with its own perl with all the modules needed, and installed via some sort of web based installer?  Consider the following scenario:   I have a web/domain provider who handles my storage needs, such as godaddy.com.  I have tons of web

Re: [rt-users] RT installation - theoretical installer

2008-12-22 Thread Stuart Browne
It would be possible to have your own perl installed into its own structure, with all its own localized modules, with its own library path pointing to where it was installed. What would be difficult with a canned install however would be the web server configuration required / mod_perl stuff.

[rt-users] RT-Users Digest, Vol 57, Issue 57

2008-12-22 Thread schraml
Hallo, ich bin ab dem 7. Januar wieder für Sie da. Freundliche Grüße, besinnliche Feiertage und einen Guten Rutsch ins Jahr 2009 Jörg Schraml ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help:

[rt-users] Text formatting

2008-12-22 Thread Kiyomi Yim
I've set PerferRichText to 0 and restarted the service. I put in a reply via the web form, deleting the text inserted by the system so the box was blank and the system recorded this in addition to my text: ?X? ??Scrips and Recipients ??This message will be sent to. ..??(Check