We had to set MaxPageSize on the DC we were querying. There is a default
MaxPageSize of 1000 records, meaning you can only query 1000 records at a time.
You can change it on the DC though to whatever
http://support.microsoft.com/kb/315071
It was dying for me as well until we changed that. Cr
On Wed, Sep 01, 2010 at 05:13:30PM -0500, Peter Barton wrote:
> After I wrote this email earlier I did some searches and found the
> LDAPImport script. I have messed with it all day and now have it
> working pretty reliably. I have two questions though.
>
> 1. If I try to search from the top of
On Wed, Sep 01, 2010 at 03:32:35PM -0400, Jason Ledford wrote:
> > > But you can't assign permissions to a user that's never logged in.
> >
> > If you run LDAPImport, that user should be there to find and make
privileged so you can grant them rights
>
> --
> Sorry, that's what I meant. If you ju
On Wed, Sep 01, 2010 at 06:04:10PM -0400, Josh Narins wrote:
> > On Wed, Sep 01, 2010 at 12:37:20PM -0400, Josh Narins wrote:
> >>Wed Sep 1 16:34:04 2010] [info]: Ticket 504 created in queue
> >> 'Approvals' by RT_System
> >>(/opt/local/rt/bin/../lib/RT/Ticket_Overlay.pm:671)
> >
> > If y
> On Wed, Sep 01, 2010 at 12:37:20PM -0400, Josh Narins wrote:
>>Wed Sep 1 16:34:04 2010] [info]: Ticket 504 created in queue 'Approvals'
>> by RT_System
>>(/opt/local/rt/bin/../lib/RT/Ticket_Overlay.pm:671)
>
> If you used the builtin ___Approvals queue, you'd just click on the Approvals
I ran into this issue this week and found a solution, so I thought I'd
share it.
I've got a set of scripts that use the CLI extensively. I got the the
script that runs on Windows and found that the CLI would run, but not
authenticate correctly with the server. Long story short: the CLI
expe
On Wed, Sep 01, 2010 at 04:40:55PM -0400, Jeff Blaine wrote:
> Is there any way to prioritize Scrips?
http://wiki.bestpractical.com/view/ScripExecOrder
RT Training in Washington DC, USA on Oct 25 & 26 2010
Last one this year -- Learn how to get the most out of RT!
Found it. It was a global setting.
Configuration > Global > Group Rights > $mygroup > ShowApprovalsTab
Cheers,
Alister West
http://www.gossamer-threads.com
What permissions must I give to a certain user/group to enable the
'Approval' left-hand-nav menu item?
RT Training in Washington DC,
Is there any way to prioritize Scrips? Or perhaps someone
can suggest something else based on the following?
I'm doing something in Scrip 1 that may alter custom field X
(employee numbers).
Scrip 2 which is in place and working fine right now has the
job of looking up some employee details for
Hi rt-users,
What permissions must I give to a certain user/group to enable the
'Approval' left-hand-nav menu item?
I had the link for my ApproverCA user but after discussion with the
client I found that this user needed much more restricted rights. I
restricted the rights for this user to a
On Wed, Sep 01, 2010 at 03:32:35PM -0400, Jason Ledford wrote:
> > > But you can't assign permissions to a user that's never logged in.
> >
> > If you run LDAPImport, that user should be there to find and make
> > privileged so you can grant them rights
>
> --
> Sorry, that's what I meant. If y
> But you can't assign permissions to a user that's never logged in.
If you run LDAPImport, that user should be there to find and make privileged so
you can grant them rights
--
Sorry, that's what I meant. If you just use the external auth plugin you can't
assign them permissions until they h
On Wed, Sep 01, 2010 at 02:28:32PM -0400, Jason Ledford wrote:
> I think this is what you need
> http://search.cpan.org/dist/RT-Extension-LDAPImport/
> RT-Extension-LDAPImport (in case the url gets stripped).
>
> It's what I use along with the externalauth, that way I import all
> the users. I th
Hi,
I am using 3.8.7 on CentOS with a MySQL db.
I have four custom fields placed on the basics tab of a ticket, they
work great, but I would like to reverse their placement on their page.
They are just 4 drop downs for specific ticket categories and clients.
The more specific region is on the ri
I think this is what you need
http://search.cpan.org/dist/RT-Extension-LDAPImport/
RT-Extension-LDAPImport (in case the url gets stripped).
It's what I use along with the externalauth, that way I import all the users.
I then run the script nightly to import changes. The external auth plugin wil
As far as I know, this only gets updated when the user goes to login.
However, I'm sure it's also very easily scriptable to pull rt3.Users and
then pull the users from LDAP (AD) and update the user via sql in
rt3.Users. Whether this would end up breaking anything, I'm not sure as
this is just o
I have had numerous request to have the Resolve status set a marker
each time it is invoked for a ticket so that one could report only the
resolution of a ticket.
I understand that the last comment/correspondence may be this most of
the time however we have tickets where the last comment/corr
On Wed, Sep 01, 2010 at 12:37:20PM -0400, Josh Narins wrote:
>Wed Sep 1 16:34:04 2010] [info]: Ticket 504 created in queue 'Approvals'
> by RT_System
>(/opt/local/rt/bin/../lib/RT/Ticket_Overlay.pm:671)
If you used the builtin ___Approvals queue, you'd just click on the
Approvals tab on
In the Tickets Search Builder try New > Advanced and
add Type = 'approval'
By default it only searches for Type = 'ticket'
Cheers,
Alister West
w: http://www.gossamer-threads.com
t: +1.604.687.5804 f: +1.604.687.5806
On 10-09-01 09:37 AM, Josh Narins wrote:
As I described earlier[1] I am
I seem to be having issues on my Blackberry with the MobileUI.
Here's what I have:
RT 3.8.8 on Ubuntu 10.04 and MobileUI 0.96.
Blackberry Curve
Blackberry 8530
v5.0.0.654 (Bundle 1108, Platform 4.2.0.298)
If I tell the browser to go directly to the MobileUI it works -- but it does
not auto dete
As I described earlier[1] I am setting up an Approvals queue when a ticket
enters status 'fixed.'
Back then I was missing the scrip. I added a scrip as below[2]
In the error log I see the promising output when a ticket is changed to status
fixed:
Wed Sep 1 16:34:04 2010] [info]: Ticket 504 cr
Kevin,
GEEZ! I didn't see that. What a dummy. Sorry for that. Thanks. Especially
for your patience.
Kenn
LBNL
On Wed, Sep 1, 2010 at 6:43 AM, Kevin Falcone wrote:
> On Tue, Aug 31, 2010 at 05:53:52PM -0700, Kenneth Crocker wrote:
> >Yes. I suppose. I think that I was wondering why a condit
Thanks a bunch Dan!! That did the trick perfectly! I am now able to
authenticate successfully from AD and from the local system.
Since it was so easy for you to spot my problem maybe you can help me
with one more request. Like I said at the end of my last email I have
run the "rt_logins_email2l
Hi bjoern, chris,
Think this is not the best idea to do it with the extract addon. Think it is
possible with the command options, but the easiest way is a tiny scrip i think.
Torsten
- Originalnachricht -
Kuehne + Nagel (AG & Co.) KG, Geschaeftsleitung: Hans-Georg Brinkmann (Vors.),
Di
Hi Björn,
I don't use the extension so I don't know the format but shouldn't the
template looks like this:
|body|Requestor-(.+)$|$TicketObj->SetWatcher(Type => 'Requestor', Email
> =>($value)) ;
or maybe this:
|body|Requestor-(.+)$|$self->TicketObj->SetWatcher(Type => 'Requestor',
Email
> =>($val
On Tue, Aug 31, 2010 at 05:53:52PM -0700, Kenneth Crocker wrote:
>Yes. I suppose. I think that I was wondering why a condition resulting in
> what I wanted it to
>do was being treated as an error. There are times when I want the
> condition to exit and that
Because you had a syntax error
Hi list,
I try to set the requestor of a ticket by using the extension
ExtractCustomField.
My template looks like
|body|Requestor-(.+)$|TicketObj->SetWatcher(Type => 'Requestor', Email
=>($value)) ;
The from header ist
From: hisem...@mydomain.com
One line in the incomming mail is
requesto
ok, i have reached the correct syntax for custom fields:
/opt/rt3/bin/rt create -t ticket set status=new subject='Alarm for Sever'
owner='owner' queue='Operating' requestors='operat...@company.com'
admincc='i...@company.com' priority='99' 'Server'='FILESRV01'
where "Server" is the Custom Field
Kenn,
On 8/30/10 6:27 PM, Kenneth Crocker wrote:
> Take a look at your log. The number for the scrip is always shown. That
> will tell you which one.
Thanks, I found the scrip triggering the empty action. I had to go back
a bit in the history of the log file. During "normal" operation the
scrip
Where can i find the test Suite ?
Please tell me the correct Link /URL to the Suite
Kevin Falcone
Gesendet von: rt-users-boun...@lists.bestpractical.com
27.08.2010 20:03
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