Turn your RT debug logging on and check that log to see what it's doing.#
Hello mike the rt.log says the following:
username: USER , service: My_LDAP
(/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:274)pr
26 06:58:11 2011] [debug]: LDAP Search === Base:
These rights allow user to see/modify all cfs applied to the queue.
Regards, Ruslan. From phone.
25.04.2011 21:13 пользователь Todd Chapman t...@chaka.net написал:
Can anyone else weigh in on this? Is this a bug? Thanks!
On Wed, Apr 20, 2011 at 8:17 PM, Todd Chapman t...@chaka.net wrote:
I
Hi Kenn,
Thanks for all the help - I finally managed to implement the Time Worked Report
- the problem was when I copied the code for SelectMultiQueue from
http://requesttracker.wikia.com/wiki/TimeWorkedReport, I did not realize there
was a blank space for each line.
Regards,
Walid
From:
On Fri, Apr 22, 2011 at 12:53:42PM -0500, Mike Nelson wrote:
I am using RT 3.8.7 and I need to have one user able to fully administer
only one queue.
Specifically, I am interested in that administrator being able to create
custom fields in one
queue only (not globally) and I do not
On Mon, Apr 25, 2011 at 11:04:35PM +0100, Brahim Sakka wrote:
The RT web interface logs out whenever I hit the update ticket button
when responding;
commenting, resolving , etc.
Is this normal behavior? And if not how can I fix it?
Sounds like you have some of your urls set up wrong
Hi all
I want open my RT to my user (meaning requestor not owner) to allow them to
submit a new ticket.
So for the authentication I can use RT::Authen::ExternalAuth to connect our
LDAP.
But how can I create a special RT at glance for my user ? What I want is :
For every user not in a
Hi all.
Can I hide Tools menu in the web interface for a group of users ?
Regards.
JAS
--
Albert SHIH
DIO batiment 15
Observatoire de Paris Meudon
5 Place Jules Janssen
92195 Meudon Cedex
Téléphone : 01 45 07 76 26/06 86 69 95 71
Heure local/Local time:
mar 26 avr 2011 16:40:26 CEST
On Tue, Apr 26, 2011 at 04:19:08PM +0200, Albert Shih wrote:
Hi all
I want open my RT to my user (meaning requestor not owner) to allow them to
submit a new ticket.
So for the authentication I can use RT::Authen::ExternalAuth to connect our
LDAP.
But how can I create a special RT at
Hi,
Use share/html/Admin/autohandler as example. Very close to your requirements.
On Tue, Apr 26, 2011 at 6:40 PM, Albert Shih albert.s...@obspm.fr wrote:
Hi all.
Can I hide Tools menu in the web interface for a group of users ?
Regards.
JAS
--
Albert SHIH
DIO batiment 15
Observatoire
Hi,
Sort of, look at the *Context methods in CFs' code.
On Tue, Apr 26, 2011 at 7:20 PM, Todd Chapman t...@chaka.net wrote:
So does this override rights on the custom field?
On Tue, Apr 26, 2011 at 4:49 AM, Ruslan Zakirov
ruslan.zaki...@gmail.com wrote:
These rights allow user to see/modify
Walid,
I made a change to my version. Instead of SuperUser seeing all users, I
changed it to members of a particular group. My group managers didn't like
the SuperUser right because they had to see way too much other stuff that
didn't apply to their respective Queues, so I changed it for a
Hi all,
I imagine this is a common problem, but I can't find anything by searching the
archives - I've tried a number of different search terms but don't hit anything
useful.
I support a number of customers who I look after various IT things for. I often
want to send an email to someone who I
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