Hi,
Just to recap: LDAP authentication works, the SSO piece (the automatic
logon into the interface) fails.
on my RT 3.8.8, the only Way to have SSO working is to use firefox (wich
writes the cookie corerctly)
I've not been able to have Internet Explorer write the cookie, so i'm
using firefox
Hi,
I have by scrip squelched users (Admin CCs). I need send mail via RT
to one of them, explicitly writen to One-time Cc: box.
Is it simply possible or have I to unsquelch user, send message and
again squelch ?
Thanks for Reply
Radek
On Sun, May 01, 2011 at 07:16:56PM -0400, Kevin Falcone wrote:
On Sun, May 01, 2011 at 07:56:02PM +0200, hubert depesz lubaczewski wrote:
First of all - there is error in the migration, as it tries to update value
using bad datatype.
Someone else flagged this on Friday, it'll be fixed in
@Thomas
Good morning
My config is on default Settings No Custom Specified Parameters where set
I have ubuntu 10.04 lts
best regards john s.
--
View this message in context:
http://old.nabble.com/Remove-RT-tp31503916p31522652.html
Sent from the Request Tracker - User
The latter - un-squelch, send...A change in the code that stops squelching
one time recipients in our public repository. Target is 4.2.
Regards, Ruslan. From phone.
02.05.2011 14:37 пользователь Radek Svoboda radek.svob...@upp.cz
написал:
Hi,
I have by scrip squelched users (Admin CCs). I need
On 05/02/2011 07:18 AM, john s. wrote:
My config is on default Settings No Custom Specified Parameters where set
Please tell us the actual commands you ran.
Thomas
Hi.
I am currently evaluating RT4 on our RT test-server. I noticed that improved
fulltext-search is one of the things mentioned in the release notes, and I can
also see some settings regarding FullTextSearch in RT_Config.pm.
Is there any documentation on how to setup and use this feature? It
On Fri, Apr 29, 2011 at 02:08:49PM -0700, Kenneth Crocker wrote:
Kevin,
Got it. This is what works:
Custom Condition:
# Initiate Email when Ticket is created Requestor or Owner are NOT
AdminCc
my $trans = $self-TransactionObj;
my $ticket = $self-TicketObj;
my
On Fri, Apr 29, 2011 at 01:58:16PM -0600, Eli Guzman wrote:
On Thu, Apr 28, 2011 at 02:10:20PM -0600, Eli Guzman wrote:
I have one more issue, I am working on and this is enabling the full
SSO (auto-login) function of RT::Authen::LDAP, but I keep running
into some issues. AD users are able
Thanks Jesse,
On Sun, 2011-05-01 at 10:18 -0400, Jesse Vincent wrote:
There's a lot of ...extra stuff in your apache config. Can you try with the
default config in docs/web_deployment.pod
Alright, dropped SSL and switched to using the config included in the
web_deployment.pod:
===
I'm still really not seeing anything in the logs except the timeout
itself:
===
May 2 08:28:25 X.XX.XXX fcgi-pm[10038]: [warn] FastCGI: server
/usr/share/rt4/sbin/rt-server.fcgi has failed to remain running for 30
seconds given 3 attempts, its restart interval has been backed
On Mon, 2011-05-02 at 12:10 -0400, Jesse Vincent wrote:
I'm still really not seeing anything in the logs except the timeout
itself:
===
May 2 08:28:25 X.XX.XXX fcgi-pm[10038]: [warn] FastCGI: server
/usr/share/rt4/sbin/rt-server.fcgi has failed to remain running for 30
Hello -
I've searched for this in past messages to no avail. Can one set a
subscription to the same dashboard to multiple times per day, say 10:00am,
11:00am, 1:00pm and 2:00pm on Monday -Friday? I am able to subscribe at one
time slot per day. This dashboard lists the tickets owned by Nobody.
Thanks for the information Raphaël. I have tried SSO with Firefox 4 as well,
and the LDAP authentication piece works but I have been unable to get the SSO
piece working properly. Same error gets generated in FF4 as it does in IE8:
[Mon May 2 16:16:37 2011] [debug]: Attempting to use external
Original Message
From: rt-users-boun...@lists.bestpractical.com
[mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Kevin
Falcone Sent: Monday, May 02, 2011 9:40 AM To:
rt-users@lists.bestpractical.com Subject: Re: [rt-users] Is a time zone
user preference available?
On
Kevin,
Actually, no. I didn't. but it still worked and now I'm wondering why.
However, I made the change so that it is coded correctly. AHH! I see why it
worked before. The HasMamber subroutine ends if it is called with an
argument that isn't a PrincipalId. Since I didn't use an Id related to a
Using security-patched RT 3.8.7
Any help would be appreciated. Looks like a bug to me.
Go to Tools - Report - Created in date range
Queue: -
Tickets created after: 2011-04-20
Tickets created before: 2011-04-28
Submit
Screen shows:
[ Results here ]
---
Queue: -
I'm moving RT to a new server and taking the opportunity to upgrade versions as
well.
Currently, v3.6.3 on FC4 and MySql 4.1.16.
I backed up the db with
Mysqldump --opt --add-drop-table --single-transaction
-default-character-set=binary -u root -pXXX rt3 rt363.adhoc.bkup
Copied the SQL
Trying to install RT 4.0 on CentOS 5.5 all up to date. Pretty much a Perl
Newbie, so sorry if this is an easy fix. Tried to work my Google-fu before
bugging everybody, but no luck.
I do fixdeps and get this
*/snip/**
*FASTCGI dependencies:
FCGI::ProcManager ...found
FCGI
On Mon, May 02, 2011 at 02:03:51PM -0700, Hersker, Steve wrote:
SoI want to upgrade to that instead. There was no UPGRADING.mysql,
just the README saying
to run rt-setup-database.
UPGRADING.mysql is now in docs and is still referenced in README and
UPGRADING-3.6 which you should be
Is there a way to sort the list of saved searches on the query builder
page by the name of the search, rather than the order in which the
searches were saved?
On Mon, May 02, 2011 at 05:32:32PM -0500, Lyall Kress wrote:
Trying to install RT 4.0 on CentOS 5.5 all up to date. Pretty much a Perl
Newbie, so sorry if
this is an easy fix. Tried to work my Google-fu before bugging everybody,
but no luck.
I do fixdeps and get this
/snip/
On Mon, May 02, 2011 at 04:10:00PM -0700, Nick Kartsioukas wrote:
Is there a way to sort the list of saved searches on the query builder
page by the name of the search, rather than the order in which the
searches were saved?
I believe that would require a patch to sort in Named. Due to the
Processing 3.7.81
DBD::mysql::st execute failed: Duplicate key name
'CachedGroupMembers3' at
/opt/rt4/sbin/../lib/RT/Handle.pm line 503.
Looks like you ran 3.7.81 twice
DBD::mysql::st execute failed: Can't DROP 'DelegatedBy'; check
that column/key exists at
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