Hello list,
Problem:
-
* I receive the following error (within html and body tags) when
accessing my new rt installation:
Can't call method as_string on an undefined value at
/opt/rt4/sbin/../lib/RT/Interface/Web.pm line 717.
* Checking line 717:
$ awk 'NR == 717'
Hello List,
I'm looking into using RTIR, and I was wondering if anyone has come across a
comparison between RTIR and other ticketing systems such as Remedy.
(Hopefully this is coming through as plain text and not HTML).
Thanks in advance.
Brian Richardson
Florida
Hi,
Thanks for the report. Try change
350aa5538eb4fc0e43c99083b4255d0294edc4a2 [1]. Don't forget to
stop/start server.
[1]
https://github.com/bestpractical/rt/commit/350aa5538eb4fc0e43c99083b4255d0294edc4a2
On Sun, May 22, 2011 at 3:50 PM, Justin Richard velu...@gmail.com wrote:
Hello list,
On Sat, May 21, 2011 at 7:17 PM, Highland highl...@highlander-tech.com wrote:
Hello,
Reference my previous posting about investigating using RTIR,
here's another question.
After a ticket has been created in RTIR, I would like to be able to automate
the process of populating a custom
On Sat, May 21, 2011 at 7:04 PM, Highland highl...@highlander-tech.com wrote:
Hello,
I recently joined this list. I'm considering using RTIR, and have a number
of questions. Unless anyone on the list objects, I'll post one question at
a time in separate submissions.
Here's my first
Hi,
Also, please, report back with results. We can not reproduce problem.
Stack trace may help.
On Sun, May 22, 2011 at 10:11 PM, Ruslan Zakirov r...@bestpractical.com wrote:
Hi,
Thanks for the report. Try change
350aa5538eb4fc0e43c99083b4255d0294edc4a2 [1]. Don't forget to
stop/start
Hi,
Have you applied this custom field globally? When you create a custom
field, it's not applied to any objects.
On Sat, May 21, 2011 at 2:41 AM, Joe Kirby ki...@umbc.edu wrote:
I am on 4.0 and trying to create a custom field that is tied to User.
I create it, give it global rights but when
Hi,
Try change 405545df8c4e78b45af0352c8615eac8837282c0 [1].
https://github.com/bestpractical/rt/commit/405545df8c4e78b45af0352c8615eac8837282c0
On Sat, May 21, 2011 at 1:53 AM, Yan Seiner y...@seiner.com wrote:
I created a new .po file to change the role names displayed for the
various roles
Yes I did but now I granted to all objects via Applies to and it is
working now
Thank You
joe
On May 22, 2011, at 2:47 PM, Ruslan Zakirov wrote:
Hi,
Have you applied this custom field globally? When you create a custom
field, it's not applied to any objects.
On Sat, May 21, 2011 at 2:41
On Sun, May 22, 2011 at 10:11 PM, Ruslan Zakirov r...@bestpractical.com
wrote:
[1]
https://github.com/bestpractical/rt/commit/350aa5538eb4fc0e43c99083b4255d0294edc4a2
Thank you! I matched that minor change, reloaded the psgi instance,
no more cookie error. Now I see the login page at
Hi,
I'm trying to repair my searches on test RT installation that I've
upgraded from rt3.6 to rt3.8. This problem is described on
http://requesttracker.wikia.com/wiki/RepairSearches
Rather than doing this manually, or just deleting all saved searches I'm
trying to do this with a script.
On 23/05/11 11:12, Geoff Crompton wrote:
Hi,
I'm trying to repair my searches on test RT installation that I've
upgraded from rt3.6 to rt3.8. This problem is described on
http://requesttracker.wikia.com/wiki/RepairSearches
Rather than doing this manually, or just deleting all saved searches
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