Good evening everybody,
We set the global rights for Requestor and CC to reply to a ticket.
Because we are using RT3 in the B2B environment, we often faced to the
situation, the another
employee from the some company than the requestor (therefore, with the
same email-domain)
reply additionally
Hi,
I am testing upgrading from RT 3.6.7 on mysql to RT 4.0.2 on
postgresql 8.4.8 (debian) and enabling full text search. The database
has more that 3 tickets.
I have been able to convert the database to postgresql and update RT
to 4.0.2. I have done the set up for the full text search using