Hi,
quick question: I replied to a mail which had been sent via an RT queue. The
corresponding case was closed but apparently re-opened when my reply arrived.
Is this the expected behaviour? (I would not mind at all, we just wanted to
make sure)
Best regards,
Stefan
--
Dr. Stefan Vollmar,
Hi,
Anyone any clue on this ?
Thanx
Regards
Mayk
On Dec 3, 2011, at 10:41 AM, Mayk Backus wrote:
Hi list,
Is there an option to give a ticket to someone from inside the ipad app ? It
is possible to take a ticket , but i can't seem to find how i can assign
(give) a ticket to
On Fri, Dec 09, 2011 at 11:02:52AM +0100, Stefan Vollmar wrote:
Hi,
Hi,
quick question: I replied to a mail which had been sent via an RT
queue. The corresponding case was closed but apparently re-opened when
my reply arrived. Is this the expected behaviour? (I would not mind at
all, we
Hi everybody,
Could someone tell me how to get the value of a transaction custom field ?
I tried a lot of functions but I can't get this value. I just can have the name
and the description of this custom field, the content, subject, headers of the
reply associated to the custom field.
Code
Hi,
If you do it in a scrip then sadly custom fields on transactions are
set too later for TransactionCreate scrips. Try batch scrips.
On Fri, Dec 9, 2011 at 17:56, Constant DAIX c...@kereval.com wrote:
Hi everybody,
Could someone tell me how to get the value of a transaction custom field ?
Ryan,
Looks like you're missing a right ) at the end of your filter line.
Kenn
On Thu, Dec 8, 2011 at 4:41 PM, Ryan Backman rback...@georgefox.edu wrote:
I'm having a bit of trouble getting ExternalAuth to work. I've scoured
the archives and the net and found many suggestions, but none
On Fri, 2011-12-09 at 15:33 -0500, Jim Lesinski wrote:
I had determined that the cause of this issue is related to javascript
in /opt/rt4/local/html/Elements/EditCustomFieldAutocomplete. There is
an additional comma at the end of jQuery.autocomplete call and the
browser is expecting another
Greetings everyone,
I've done a few searches on this and found various individuals that have
come across similar problems, but none of these individuals had a
resolution that fit my situation.
RT 3.8.10
ExternalAuth0.08 (latest is 0.09 but I don't believe the changes between
these versions are
I'm by no means an expert at this at all but I see you are using
sAMAccountName which leads me to believe you are connecting to Active
Directory.
I had to use the bitmask version of the d_filter for the ldap search to
filter out disabled users...
not sure if this has anything to do with why you
On Fri, Dec 09, 2011 at 04:18:29PM -0500, Mike Johnson wrote:
Greetings everyone,
I've done a few searches on this and found various individuals that have
come across similar problems, but none of these individuals had a
resolution that fit my situation.
RT 3.8.10
ExternalAuth0.08
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